Gaming Jobs NYC

5

Customer Experience Associate

Jackpocket
Greater NYC Area
15 hours ago
+17
Provide exceptional customer support through demonstrated product knowledge and issue resolution skills. Communicate with users through different channels including email, chat and social media. Update FAQ’s and knowledge base as the company evolves. Communicate with in house developers and other third party services to help solve user issues. Set up process for prioritization and routing of customer support issues. Set up proactive support. Track and report on customer support analytics. Enforce brand personality through all user communication.

General Counsel

Jackpocket
Greater NYC Area
4 days ago
+17
Jackpocket is seeking an experienced General Councel to oversee regulatory and compliance matters for the company. This person will be responsible for working with both internal teams and external stakeholders to ensure Jackpocket meets individual state compliance and regulatory requirements. Responsibilities: Build and manage internal processes to meet compliance standards Work with 3rd party auditors to ensure ongoing compliance Liaise with

Product UX Manager

Jackpocket
Greater NYC Area
1 week ago
+17
Working closely with the Creative Director, and armed with a newly minted full stack agile development team, you will be an integral part of the product and UX function responsible for delivering Jackpocket’s top priority product initiatives. This is a product and UX hybrid role, with the ideal candidate having deep knowledge of agile product development and user experience best practices. As the product and UX lead for your team, your primary responsibility will be to furnish engineering with carefully planned sprints. Each sprint will consist of top priority product initiatives that you will break down into JIRA tickets accompanied with UX flows as needed. You will ensure that the team has a groomed product backlog, and maintains focus each sprint on the company’s top priority product initiatives.

Marketing Data Analyst

Jackpocket
Greater NYC Area
1 week ago
+17
As a Marketing Data Analyst you will create tangible value by helping to implement, test, and report on analytics and marking performance trends. You will be responsible for optimizing ad campaigns, building marketing attribution models, improving retention and maximizing customer lifetime value. As the first key analytics hire, the work you do will directly contribute to key decisions and our overall success. As Jackpocket is an app with

CMO

Jackpocket
Greater NYC Area
2 weeks ago
+17
The Chief Marketing Officer will be responsible for initiating and driving an integrated marketing strategy with a focus on developing new acquisition channels, refining current channels and ensuring strong customer retention. This role will also be responsible for analyzing and improving our performance across different platforms that drive customer acquisition, engagement, education, retention and loyalty. This position will lead the brand strategy and take complete ownership of top-line results.

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