Professional Services Jobs NYC

The Client and Technical Services Analyst’s primary job functions are: to assess the scope of each project and complete a project quote, communicating as needed, to BDM and the Project Management team so as to ensure that the client’s requests are met in a timely manner; and support the project completion process through the development and use of language tools and pilot processes.

About Managed by Q: Managed by Q is the workplace management platform. We help the world’s leading companies build, design, staff, and manage their workplaces. By connecting office operations teams to dedicated workplace experts and top commercial service providers, Managed by Q enables companies to create inspiring offices and deliver a great workplace experience for their teams. Managed by Q was founded in 2014 with a vision of changing how we

- Own the core services used by multiple engineering teams. - Ensure our infrastructure is highly available. - Diagnose complex issues across various levels of the stack. - Improve the instrumentation and monitoring of our platform. - Design and build our core infrastructure. - Work closely with our engineers to ensure they have the best tooling. - Improve the reliability of our distributed systems. - Design and implement impactful architectural changes. - Work in small, nimble teams.

Our Client Insights & Strategy Manager will need drive and creativity to build processes that allow us to regularly discover, organize and assess customer insights and relevant market intelligence. This role helps AlphaSights recognize patterns and spot trends, form product strategy, identify how our core markets are developing and ultimately make well-informed strategic decisions. To accomplish this, you’ll need to develop and launch processes, workflows and digital tools to ensure sustainable and effective gathering, organizing and dissemination of information.

Technical Recruiter Your role: We are building a world-class team to help drive our business and scale to the next level. As a member of our team, the Technical Recruiter will work closely with our Recruiting Manager and technical leadership team to develop creative strategies to find leading tech and product talent for our fast growing business. With a focus on a creating an inviting and engaging candidate experience, the Technical Recruiter

We are building a world-class team to help drive our business and scale to the next level. As a member of our team, the Technical Recruiting Lead will work closely with our Recruiting Manager and technical leadership team to develop creative strategies to find leading tech and product talent for our fast growing business. With a focus on a creating an inviting and engaging candidate experience, the Technical Recruiting Lead will generate and efficiently manage the candidate pipeline across specialties and experience levels.

We’re looking for a driven and detail-oriented Vendor Manager to oversee and lead AlphaScribes’ community of remote transcriptionists, language professionals and transcription vendors. You will partner with other functions, such as Recruiting and Communications, to recruit the best language professionals, onboard and train new members, while promoting current or developing new incentive programs and motivational messaging. In your role as a Vendor Manager, you’ll have the opportunity to develop, grow and improve the effectiveness and quality of AlphaScribes’ remote language professionals and vendors. You’ll be expected to take ownership of the relationships, engage with the community and deliver outstanding outcomes for AlphaSights as a result.

We are seeking engineering managers looking to grow their experience and expertise, and experienced engineering leaders that are looking to expand their career into technical management. In either case, you should be skilled as an individual contributor as well as interested in running (and building) technical teams and holding them accountable to an incredibly high standard. You should be comfortable working across multiple technical languages, be excited to learn new technologies, and experienced providing technical mentorship to your teams.

As an Experienced Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

We are currently growing our Demand Generation Associates program in our New York office. Individuals in this growth marketing role will support our client service teams to drive awareness across our target client base and move prospects to the top of the funnel at both target and existing accounts. While Demand Generation is an emerging function within AlphaSights, the team is growing rapidly. As a result, the role offers a large amount of autonomy and ample scope for discovery and innovation. The position calls for an ambitious and dynamic self-starter with a keen interest in marketing, a high degree of empathy for client users, a desire to support and collaborate with the client facing teams, a strong commercial mindset, and a passion for delivering measurable results.

- Build and technically own large areas of our product and service ecosystem. - Diagnose complex issues across various levels of the stack. - Improve the performance of our applications. - Improve developer tooling and processes. - Work in small, nimble teams. - Understand our business context deeply and leverage your engineering knowledge to propose creative solutions to problems.

As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

This role will work within our search and discovery team and our engineering organization at large. The team creates the next generation of discovery tooling by capturing, structuring, and leveraging the data flowing within the organization. We work closely with our stakeholders and end users to ensure that we build drastically improves their ability discover content and overall efficiency. Our work has immediate impact for our users and significant long term business impact. We're looking for people who are interested in building software systems to an incredibly high standard, comfortable working across multiple languages, and learn quickly when new technologies are introduced. We care more about your engineering skill versus your deep knowledge of a particular language or framework.

We’re looking for an exceptional Senior Product Manager to join us and help provide the world with on-demand access to dispersed, hidden, and underutilised knowledge. About the Role Product Managers at AlphaSights tackle an incredibly diverse set of challenges and opportunities. From figuring out how to seamlessly pay experts across 120 countries in almost any currency to building a global conferencing platform to host calls between our clients

AlphaSights is looking for a proactive and driven Application Support Engineer to join the Technical Operations (TechOps) Team. We are a digital business in which continuous uptime and smooth IT experience is central to our success. The role of the Application Support Engineer therefore represents a visible and valued opportunity for the right candidate to have an immediate impact. Working alongside our Software Engineering team and Product Managers, you will focus on supporting the user experience that is driven by the development of new and innovative products, as well as enhancing existing products and technologies.

As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

As an Associate on our client service team, you’ll act as the connection point between our clients and industry experts. Your role is to focus on clients’ knowledge gaps and identify experts with the knowledge that can address them. Thinking quickly and critically, you’ll conduct surface-level research on companies and industries to identify the precise experts around the globe who can answer our clients’ questions. You’ll spend considerable time reaching out by phone to experts to assess whether their knowledge is a relevant match to the client request you’re working on and you’ll connect qualified experts to our clients in real time. Working on several client requests at the same time, you’ll need to learn effective prioritization to efficiently identify and qualify highly relevant expertise.

As a key member of AlphaSights’ nascent Corporate business segment, your role is to help bring innovation to the forefront of our client’s work by winning business with Fortune 1000 companies. Operating on the frontline, you will design and execute your own sales strategy to help launch the AlphaSights value proposition into new markets. Your audience consists of senior-level corporate decision makers at some of the most impressive companies in North America. To be successful in the role, you must combine the ability to intelligently and systematically map your prospective client universe and research individual companies using first class communication, negotiation, and storytelling skills. This is a fast-paced, client-facing, and communication-intense role with a clear focus on revenue generation. Your personal success is clearly and directly linked to the success of the corporate business unit within AlphaSights.

At AlphaSights, our people are our greatest assets and integral to the service we provide. As a Recruiting Associate in our New York office, you will develop creative and innovative strategies to identify and engage world-class talent, guide candidates through our pipeline and drive growth. Our most successful people embrace a 'whatever-it-takes' mantra and relish the opportunity to roll up their sleeves to achieve team goals. We are looking for an experienced, confident Recruiting Associate who enjoys tackling challenges, has an interest in human capital and is looking to make a lasting impact on our fast-growing organization.

AlphaSights' Data Scientists help to build new products, improve search and discovery, and perform predictive analysis to improve new client conversions. As a data scientist you will find patterns in a unique view into the world economy and develop an understanding of why clients seek experts. Ultimately, your work will power the next generation of features to help our clients find who they are looking for. We're looking for people who are interested in creating high quality solutions to solve real world problems, comfortable working across multiple languages, and learn quickly when new technologies are introduced. We care more about your fundamentals and creativity versus your deep knowledge of a particular language or framework.