Operations Associate, Membership Management
Greater NYC Area
1 week ago
As a member of the Operations Team, you will be responsible for building and maintaining the logic, tools, and workflows to deliver an accurate roster of Cityblock-attributed members. This work is foundational to our business and clinical operations, providing a reliable accounting of attributed members, allowing for efficient allocation of clinical resources and a stable platform for ongoing financial reconciliation. In this role you will manage new member enrollment, analyze and report on changes in member eligibility, and standardize processes for disenrolling and re-enrolling members in the Cityblock care model. This work requires collaboration with the actuarial, data, and market operations teams to insure that our member population is current and accurately reflected in Cityblock’s systems.