MetLife
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Responsible for in-force portfolio management and developing investment strategy for Reinsurance entities. Partner with business counterparts to optimize asset allocation and pricing strategies. Analyze investment opportunities and oversee investment performance. Lead development of investment-related presentations and support strategic projects to enhance portfolio profitability.
This role is for the Product Owner (PO) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train (DST), Disability Migrations Agile Release Train. Responsibilities include supporting customer migrations, executing migration strategy, coordinating support teams, providing progress updates, and prioritizing user stories.
This role is for the Business Analyst (BA) for Disability Migrations within the U.S. Group Benefits, Disability Solution Train (DST), Disability Migrations Agile Release Train. Responsibilities include supporting tactical customer migrations, executing migration strategy, coordinating support across teams, providing progress updates, and creating user stories.
The Long Term Disability Claims Specialist II at MetLife evaluates long term disability insurance claims, exercises independent judgment, and provides exemplary customer service. Responsibilities include managing a caseload of claims, calculating benefits, and interacting with various stakeholders. The role requires 1-3 years of LTD claims processing experience and strong problem-solving skills.
The Client Service Consultant II is responsible for the day-to-day administrative service support of multiple National Account clients, ensuring exceptional customer service and client satisfaction. They coordinate client meetings, lead projects, and serve as a key resource in understanding and meeting clients' needs.
Coordinates workflow and provides technical expertise in creating professional and fully-developed proposals for employer groups. Requires strong organizational, project management, writing, and communication skills, with the ability to work on multiple complex proposals simultaneously.
Provides administrative support and customer service to National Accounts group insurance clients. Manages customer relationships, leads projects, and provides exceptional customer service. Collaborates with internal teams for problem resolution and strategic planning. Maintains knowledge of products and trends in the industry. Requires 3-5+ years of experience and proficiency in Microsoft Office Suite.
The Variable Part-Time (VPT) SOH Reviewer position at MetLife involves data-entry of Group Life and Disability applications, customer interactions, and processing of Statement of Health forms. Responsibilities include ensuring accuracy of information, interpreting SOH provisions, and responding to inquiries professionally.
Client Service Consultant responsible for day-to-day administrative service support for multiple National Account clients. Tasks include responding to client requests, leading projects, coordinating client meetings, and serving as a liaison between clients and internal teams. Required skills include organizational, interpersonal, and communication skills, knowledge of U.S. economy and employee benefits industry, and proficiency in Microsoft Office.
Responsible for projecting STAT Capital & Surplus, RBC ratio, and dividends for key life insurance legal entities. Develop projections, provide analysis, support solvency ratio and dividend projection process, communicate results, and identify enhancement opportunities. Bachelor's degree in finance or related subject and 5+ years of experience in financial services required.
Customer Care Advocate responsible for handling inbound customer service inquiries via telephone and email, resolving complex customer issues, and ensuring exceptional customer experiences. Full-time virtual position with competitive compensation and benefits package including paid training, insurance, retirement plans, and paid time off.
Join as a Customer Insights Consultant to leverage data for strategic decision-making and enhance customer experience. Responsibilities include defining metrics, analyzing data, creating reporting dashboards, and influencing product strategy. Required qualifications include a Bachelor's degree, 3+ years of similar experience, proficiency in data analysis tools, and strong communication skills.
Lead AI Engineer responsible for researching, developing, and implementing AI solutions to drive efficiencies in customer service and business outcomes. Will work on architecture, design, and development of AI applications, stay updated on AI advancements, and lead technical decisions for new AI capabilities.
Responsible for supporting and enhancing the broker-dealer compliance program for MetLife Investors Distribution Company. Collaborate with internal stakeholders to develop and maintain effective compliance controls. Report to the VP, Chief Compliance Officer of MLIDC and Head of Investments Core and Broker-Dealer Compliance.
MetLife is seeking a Legal Administrative Associate to support tax lawyers within the tax department and assist with administrative tasks. Responsibilities include providing administrative assistance, supporting department projects, prioritizing tasks, and coordinating business travel.
Lead the collection and documentation of user requirements, design and drive solutions for major components and features, implement enterprise frontend and backend solutions, investigate and resolve production management incidents, work with cross-functional teams for delivery, interface with key stakeholders and business leaders to design, develop, implement, and maintain solutions.
Seeking an experienced Principal AI Engineer to research, develop, and implement AI solutions for customer service and operational capabilities. Responsibilities include advising executives, designing AI architectures, providing technical leadership, and translating business requirements into technical specifications.
The Inbound Sales Rep at MetLife will work directly with pet parents to provide solutions for their pet insurance needs in a call center environment. Responsibilities include managing inbound calls, optimizing leads, and increasing policy sales by providing excellent customer service.
The Vocational Rehabilitation Consultant at MetLife will assess and provide recommendations for claimants' return to work potential, develop rehabilitation plans, and engage with various stakeholders. Key responsibilities include coaching claims specialists, managing complex return to work cases, conducting vocational assessments, and collaborating with rehabilitation facilities and state agencies.
Provide legal counsel on employee benefit matters, draft and amend benefit plans, conduct due diligence for transactions, track legislation impact, and assist in ad hoc projects.
