Top Hybrid Customer Success Jobs in NYC
The Client Growth Director at VideoAmp is responsible for driving Revenue and Measurement/Currency growth across their assigned POD, supporting Sales leads, building strategic relationships, and providing guidance to clients. They have expertise in media strategy, data operations, and client engagement to elevate business through VideoAmp solutions.
The Customer Support Coordinator at Justworks crafts outbound emails to customers, provides guidance, troubleshoots and resolves issues, manages open issues queue, communicates bugs and feedback to the Product team, and contributes to customer retention and product/process improvements.
Customer Success Manager responsible for driving revenue growth, maximizing customer lifetime value, and building strong relationships with key clients. Collaborate with cross-functional teams to support customers at every stage of their journey and identify upsell opportunities. Lead strategic meetings, drive value alignment with business objectives, and advocate for customers internally. Responsible for renewals and thought leadership with executive sponsors.
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The Senior Client Services Consultant provides administrative and customer service to the Professional Employer Organization (PEO), managing customer relationships and ensuring satisfaction. Responsibilities include client communication, project management, and coordination with internal teams to deliver exceptional service and support.
Seeking a Senior Customer Success Manager to focus on client relationships, optimize campaign performance, manage key accounts, and lead organizational workflows. Core responsibilities include maintaining accounts, supporting revenue growth, and providing product expertise to clients.
Client Success Associate at Ethic responsible for managing client relationships, supporting advisors, and delivering values-aligned portfolios. Requires 2-4 years of professional work experience and a Bachelor's degree. Must have financial services experience and a service-oriented mindset. Strong organizational and communication skills are essential for success in this role.
Head of Client Partners responsible for defining and driving strategic outcomes for key Strategic Accounts in North America. Establishing relationships with senior stakeholders, influencing strategic objectives, and driving alignment and progress within customer organizations. Managing account plans, revenue forecasting, and pipeline management. Leading a team in the ad-tech/mar-tech industries with a focus on sales, account expansion, and revenue growth. Requires strong communication, leadership, and collaboration skills.
Merchandise Associate role at Warner Bros. Discovery's Harry Potter Flagship store in New York, responsible for supporting customer engagement, store operations, financial analytics, and brand representation in the retail environment.
Manage post-sales activity for hundreds of Box's Scaled customers, drive user adoption, and articulate business value to support high retention. Develop and execute engagement strategies, analyze customer data, and act as the voice of the customer internally at Box.
As the Director of Customer Success at Vidmob, you will lead a team of Customer Success Managers to ensure product adoption, customer service, and client success. Responsibilities include managing customer relationships, collaborating with leadership, and driving adoption of new products. Requires 7+ years of experience managing a customer success team and familiarity with ad-tech/media ecosystem.
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