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Support Cash Customer Operations (CCO) and Afterpay complaint management and risk function. Interpret internal and external requests related to Regulatory exams, Audits, and external inquiries. Manage issue remediation and reporting. Build expertise in Afterpay complaint handling processes.

Develop and implement machine learning models for fraud detection, analyze large datasets, collaborate with cross-functional teams, monitor model performance, and stay up-to-date with the latest machine learning and fraud detection techniques.