Flatiron Health’s mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research. Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.

Billing & Collections Manager at Flatiron Health

The Accounting team is responsible for preparing accurate financial statements in accordance with US GAAP and working with cross functional teams to manage financial risks and make our goals achievable. We work in a fast-paced environment with complex customer contracts often employing multi-element pricing. In order to scale with the growth of the company, we are constantly building new processes and improving existing ones. As a member of this team, the Billing & Collections Manager will work closely with both our Controller and the Sales & Accounts teams as well as other members of the Finance team to streamline and manage Flatiron’s billing and collections activities.


  • Responsible for Flatiron’s end-to-end customer invoicing and collection process, including managing a billing & collection analyst
  • Partner with cross-functional teams to resolve billing errors and implement billing process improvements
  • Analyze errors and trace them back to the cause
  • Planning, implementing and documenting quality assurance playbooks for the billing and collections process
  • Manage all collections and accounts receivable
  • Develop metrics to track related financial performance for Finance leadership
  • Respond to all internal and external customer inquiries in a timely fashion
  • Work closely with the rest of the revenue accounting team to provide support for an accurate revenue recognition.
  • Provide support and coordinate with external auditors during the annual financial statement audit

About you:

  • Bachelor’s degree in Accounting or Finance
  • 8-10 years of experience in billing and collections operations with a tech/SaaS company
  • Proficient with Netsuite ERP and Salesforce.com
  • Proven track record for improving billing process efficiencies and solving problems
  • Strong analytical skills and extremely detail-oriented
  • Self-starter with the ability to think creatively, focus on efficiency, and work independently to meet deadlines
  • Strong leadership skills with an ability to motivate direct reports
  • Passionate about healthcare and fighting cancer

Bonus Points:

  • Basic familiarity with excel and modeling

Company Reviews

"Every new hire makes us better. No matter the role, we are looking for smart, curious and humble people who care about using their skills and expertise to make an impact in the fight against cancer."
Zach Weinberg
Co-founder, COO and President
at Flatiron Health
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Why work with us
Flatiron Health is made up of a cross functional, world-class team of about 400 employees and growing. To date, we’ve received $328 million in funding, led mostly by Google Ventures and Roche. We're passionate, curious individuals from a wide range of backgrounds, dedicated to improving treatment for cancer patients and accelerating cancer research
We have a very important mission and we take it seriously. At Flatiron Health, we hire people who are humble, curious, thoughtful, kind, and great at solving problems. These are our core values and the foundation on which our company is built. They guide how we hire, train, measure and reward our employees.
Perks & Benefits
Flexible Vacation
Free Daily Catered Lunch
Monthly Wellness Day
Monthly Happy Hour

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