NYC Tech Jobs and Startup Jobs

Strategic mindset with the vision to direct our company’s efforts in customer marketing; and to clearly build and articulate quarterly and annual plans to drive that motion. Lives and breathes the customer journey; can’t sleep knowing there’s an opportunity to improve customer success, retention & upsell conversion. Partner with CPO and heads of customer experience to drive a highly productive and tightly aligned customer marketing programs with retention and expansion goals. Well versed with the numbers and knows what success looks like. Work closely with marketing operations and data operations to track customer marketing ROI and contribution to marketing KPIs. Stand up various marketing solutions including customer loyalty and forum/Q&A technology (i.e. Stack Overflow); and other systems integrations required to measure engagement. Collaboration with CMO and other marketing leaders to build and execute marketing strategy.

Strategically build and lead the cloud strategy efforts both privately and publicly. Build an internal service to support in the setup of cloud projects and problems in current projects. Be able to produce production level code from scratch. Develop best practices in Cloud IAAS Migrations. Design, build, support, and manage engineering activities related to cloud initiatives. Provide guidance with respect to emerging cloud technologies and supporting resources. Collaborate directly with the team, stakeholders, and clients in the design, integration, and implementation of cloud-based solutions. Have a working knowledge of industry trends and technologies. Work closely with overseas colleagues at Sulzer GmbH.

The Senior Project Manager will be charged with owning the build and fit-out of our workspaces in Germany. You will work closely with the Real Estate, Growth, Construction and Design teams to plan, organize, and manage the build-out process from start to finish. The ability for the Senior Project Manager to deliver is essential for overall customer satisfaction and will transform how we execute at a high level as we scale. The ideal candidate is a master multi-tasker who can stay organized, work quickly and efficiently, hold people accountable, and isn’t afraid to get their hands dirty.

As the Office Manager based in OwnBackup's New Jersey office, you will have the opportunity to act as a hub, keeping the office running smoothly and efficiently. You will also support other areas of the company as needed, applying your expertise to many different projects that require leadership, coordination, and strong communication skills to see through to completion. A successful Office Manager at OwnBackup ensures our team can work as efficiently as possible while building strong relationships across the organization.

Lead all localization and translation efforts for Anchor, including setting up scalable systems for translating our cross-platform products. Ensure that all product and marketing tools are up to date from a localization standpoint. Be the primary Spotify contact for all localization asks. Act as a key stakeholder for our localization roadmap. Work with outside localization vendors and be responsible for their deliverables.

The ideal candidate will possess a broad and deep expertise in the world of partnerships and cloud solutions and will have a practical understanding of working with large Global System Integrators (GSIs). They will have demonstrated ability to think strategically about new business models, solution selling and technical challenges to help us build compelling value propositions for OwnBackup and our partners. This will involve working with key leaders at OwnBackup and at our partners through highly cross-functional teams to influence, align and coordinate resources to deliver the desired results.The candidate should have a proven track record of driving strategic outcomes through an ecosystem: influencing innovation through a strategic partner ecosystem, deal expertise, and/or business development experience.

You will join Attune as one of our Customer Care Team Leads, responsible for leading and managing a team of highly motivated and enthusiastic Broker Success Associates. This team is focused on delivering core components of the broker experience and service offerings. You should be comfortable on the frontlines with customers (phone, email, live chat) as well as working with leadership to escalate and resolve issues. The right candidate will also possess a strong sense of urgency, and the ability to improve operational efficiency through process improvement. 

We are looking for an experienced Sales Director to join our Enterprise team in our NYC Headquarters. This role would be responsible for maximizing sales performance by successfully managing the direct to employer outside sales team. We are looking for someone who is experienced in building and managing a sales team and has a track record of meeting and exceeding annual sales targets, and driving rapid growth. Expertise in healthcare and/or selling into HR/benefits managers a plus.

As the Director of Product, Web Presence, you’ll develop high level product strategy, goal setting, product reviews, career development, team culture, and group operations to ensure we build an engaged product organization that ships great products. You’ll shape the direction of not only our existing products but also create and deliver new products to further differentiate Squarespace and strengthen our position in the market. 

- Work with engineers and product managers to create, implement, and improve testing approaches for our web, mobile and API products. - Help in writing backend, integration, and API tests. - Help in driving adoption of best practices in testing and maintainability.

We’re looking for a confident, seasoned event professional to join our growing global marketing team and work alongside passionate, awesome people. This person will be responsible for end-to-end event management, from ideation through to execution. It’s a fast-paced environment at IAS, and this role requires clear communication and strong collaboration across internal teams as well as external vendors. As part of this role, you will be tasked with researching and securing venues, planning and managing a global event calendar, negotiating contract agreements with vendors, monitoring timeframes and budgets for multiple projects, and delivering on event brief objectives. The ideal candidate is creative, organized and has a vision for IAS’s event strategy that supports the amplification of our brand, enhances our customer relationships, and accelerates our revenue growth.

Present DoubleVerify’s solutions to key decision makers within agencies and brands in order to increase the number of new clients. Partner with internal support teams to ensure maximum levels of client-facing customer service. Break into new accounts and deeper within existing client base. Attend industry events and follow-up with leads generated in a timely fashion.

The Senior Accountant will evaluate daily accounting activities and assist in developing and implementing financial procedures. The candidate should have a strong understanding of general accounting and must be detail oriented with the ability to work both independently and collaboratively. This position will have frequent interactions with cross-functional teams within the organization; including FP&A, Billing & Collections and IT. 

Cedar is looking for a Product Lead to be accountable for the development and strategy of our Patient pillar. The Patient pillar encompasses multiple teams that manage the full post-visit patient experience from the initial engagement to the resolution of the balance. At a high level, the role will involve:

Retain and grow revenue with our largest partners. Build and maintain strong relationships with partners’ executive, operational, and agency teams while being their internal advocate. Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeed. Track, analyze, and communicate key quantitative metrics and business trends internally and to partners. Work cross-functionally to help Pinterest build a world-class advertising platform.

The Corporate Development & Strategy Associate will work cross-functionally to develop and execute strategies to meet organizational objectives and goals. This role requires the development of strategic priorities and execution of projects both internally and externally. You will work directly with the senior members of the Corporate Development & Strategy team, helping prepare materials for fundraising, M&A, and strategic growth.

In this role, you'll work with the security team to focus on building cloud security measures, integrating new and support existing security applications, managing container security, defining a security culture, and advocating for security processes around CI/CD pipelines (like Jenkins, Ansible and Terraform). We are always looking for new ideas and trying to make sure the best ideas rise to the top of the heap. We focus on results; we are often architects, designers and engineers, not just advisors. In addition, you'll also:

Designing and implementing new features across the Console (Golang) and the UI (React). Translating product requirements into clean and scalable design. Writing robust, efficient, and maintainable code and tests. Reviewing other developers’ code changes. Following the “you build it - you run it” mindset (including production deployment). Troubleshooting production issues. Working closely with other teams, product owners, and stakeholders. Working with data scientists to implement optimizations that increase campaign effectiveness. Improving our development and QA toolsets. Applying and promoting good software engineering practices .

Respond to incoming leads and prospect for new business. Develop relationships with a set number of key strategic accounts within a geographic region. Begin to map-out or blueprint account stakeholders and buying processes through the development of relationships at prospect accounts. Manage the full sales cycle including lead generation, cold calling, and managing relationships. Serve as a key representative of the “customer voice” in the product development process internally and work with other members of the team to drive advancement of the product and overall business. Work with the Managing Director, Teams and sales operations team to develop and evolve the sales process and associated infrastructure. Work closely and in alignment with Customer Success team to ensure successful deployments and continued account growth. Begin to uncover the specific pains of the various stakeholders and work to build strategies to trigger, drive and engage opportunities.

The advertising technology industry landscape. The departments within the Client Services team: Account Management, Ad Operations and Creative. How to conduct industry research, sales documents, educational pieces, and blog articles. The lifecycle of a campaign, including pre-sale and post-sale CS responsibilities. How to put together client-facing material, including reporting and insights.