Communications & PR Manager

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Were you the most persuasive storyteller in your writing class? Do you have news alerts enabled for the most crucial news? Does passive voice make you want to jump off a bridge? If so, this is the role for you.

Updater is one of the fastest growing tech companies in NYC, having raised over $50 million with plans to more than double the size of its team this year. We’ve built a web app that streamlines the (often dreaded!) moving process for the 17 million households who move each year in America.

Updater’s marketing team has gained a lot of momentum this past year, so we’re ready for our first in-house communications hire. Our Communications Manager will identify, develop and execute communications plans and tactics in support of Updater’s mission and goals. The position will work closely with our Marketing Director and Founder/CEO to manage communications with the media and external partners, thoughtfully developing pitch ideas and weaving related content into the overall external picture of Updater’s business. Strategic storytelling and digital engagement should be at the center of our communications capabilities, and we’ll turn to you (the expert!) to help us get there.

It’s our job to help educate stakeholders – from reporters to opinion leaders to employees – about the benefits of Updater’s products, our unique culture and beliefs, and our approach to solving the relocation industry’s largest issues. We move quickly, have very high standards, and nearly unlimited opportunities ahead of us. This is an incredible opportunity for an experienced, entrepreneurial communications professional.

What you’ll do:

  • Secure media coverage for our various initiatives, both nationally, locally in NYC, and in markets where our partners exist
  • Serve as the media relations lead for both outbound and inbound public relations initiatives, including:
    • Identify and foster key relationships media partners, including reporters, producers, editors, influencers, and more
    • Proactively pitch stories
    • Coordinate all media inquiries
    • Update media lists, news release pipeline and distribution calendar
    • Secure placement on various awards lists
  • Develop and execute on thought leadership opportunities including pitches, bylines, trendspotting, conferences, and more
  • Deepen both external and internal stakeholder narratives and messaging
  • Lead the creation of content and collateral for external media relations, including press releases, blog posts, talking points, media kits, FAQs, and more

What you have:

  • 5+ years of relevant work experience
  • BA/BS degree or equivalent
  • Proven experience pitching and placing stories with the news media
  • Exceptional oral and written communicator, who can communicate effectively and maintain good judgment in a fast-paced environment
  • Ability to influence others to achieve understanding, acceptance

A month at Updater might include:

  • Rotating office DJ duties
  • Catered Monday breakfasts, Friday lunches, and rip-roaring happy hours
  • Awesome off-site activities, like zombie lasertag and Escape the Room (just to name a few!)
  • Summer beach house and winter ski trips
  • Cross-functional collaboration with the entire team
  • Group outings to NYC Meetup events

About Updater:

Updater makes moving easier for the 17 million households that relocate every year in the US. With Updater, users seamlessly transfer utilities, update accounts and records, forward mail, and much more. Hundreds of the most prominent real estate companies in the US (from real estate brokerages to multifamily and relocation companies) rely on Updater’s real estate products to save clients hours with a branded and personalized Updater moving experience.

Headquartered in New York City, Updater has raised over $50 million from leading investors, including SoftBank Capital, IA Ventures, Commerce Ventures, Second Century Ventures (the strategic investment arm of the National Association of Realtors®), and more. Updater ranked #3 on Crain's 2016 Best Places to Work in NYC, ranking as the highest rated tech company on the list. For more information, please visit www.updater.com.



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Location

Union Square is the core neighborhood for tech in New York City. We love that it's a transportation hub and filled with delicious lunch options!

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