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Director, Database Marketing & Campaign Management

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TITLE: Director, Database Marketing & Campaign Management
LOCATION: Stamford, CT
JOB SUMMARY: Utilize extensive knowledge and experience to manage all aspects of database technologies and database structures, including the use of ETL for "pushing and pulling" data across various environments. Perform data hygiene and validation. Append records as required for advanced analytics. Coordinate processing lead files to the inbound and outbound Marketing teams for the execution of customer segmentation and contact strategy activities essential for marketing campaigns and the attainment of associated sales plans. Ensure attainment of the list quality, quantity and timeliness assumptions inherent in the sales plans on a daily basis, through the utilization of sophisticated targeting/list generation methodologies within an adaptive learning environment designed to ensure continuous process improvements. Develop, implement, and enhance the database marketing platform by partnering with internal teams and select best-in-class vendors. Provide extensive company-wide leadership behind the ongoing enhancement of such platforms as well as how they can positively impact both current and future sales plans. Utilize computer programming tools including SQL, Billing systems, CRM, UNICA, and ETL tools. Utilize all available and necessary database marketing tools and direct marketing disciplines, techniques and software solutions to create an enterprise-wide approach toward data-driven decision making. Support a complex matrixed organization. Participate as a team member on various leadership teams. Coordinate the selection and daily supervision of multiple vendors in support of tactical day-to-day operations and the long-term database marketing vision. Support all marketing automation platforms.
EDUCATION/REQUIREMENTS: 7 years of experience with direct marketing using marketing automation platforms to build and manager database marketing campaigns. 7 years of experience utilizing CRM tools including UNICA. 7 years of experience in database marketing utilizing SQL to perform data analysis. 2 years of experience utilizing ETL tools such as Talend.
In the alternative, the employer will also accept a Bachelor's degree (or foreign equivalent) in Computer Science, Computer Programming, or a related field with 5 years of experience in database marketing utilizing SQL to perform data analysis, and the other above-mentioned experience.
MGN705 2024-31722 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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