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Want to help elevate the education industry? Looking to have a direct impact on a company’s bottom line while partnering with almost every team?
Work at Knewton as our Operations Associate.
Reporting to the Manager of Strategic Projects, and serving as a key member of Knewton’s Operations team, the Operations Associate is responsible for ensuring smooth implementation process, end-to-end, for our ridiculously powerful adaptive learning products.
You will work closely with various departments, instructors and University IT departments to help implement Knewton. We’re looking for someone with an obsessive attention to detail, master communication skills, and a knack for balancing the needs of internal and external stakeholders. This is a key role for our company that’s expanding by the minute - this is a chance to gain solid understanding of business operations and help every student have a better educational experience.
- Project management skills - there are a lot of details to manage with this role!
- Top-notch, tailored communication skills with all levels in an organization and with external stakeholders
- Self-starter attitude - you love to find the root of a problem and solve it with minimal oversight
- Comfort with ambiguity and strong desire/experience working in a fast-paced environment (no we’re not just saying that - we move really fast)
- A customer oriented mind - you have a lot of empathy for your customers and can put yourself in their shoes to help understand and resolve concerns
- Ability to understand, talk about, and a general comfort with technology
- Experienced user of MS office suite (Powerpoint, Excel, Word)
- Plus: Experience with Salesforce.com, JIRA, Confluence, LMS technology (Blackboard, Canvas)
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