Research Manager

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Job Title: Research Manager
Department: Account Management, Insights
Reports to: Sr. Research Manager

Job Summary:
As a Research Manager on the Crowdtap Account Management team you will be responsible for executing projects end-to-end for a handful of large brand accounts, from brainstorming project ideas that align with the client’s goals, programming and moderating surveys onto the Crowdtap platform, to downloading and analyzing data, & synthesizing findings into actionable client reports.

Key responsibilities include:
-Build and manage day-to-day client relationships and drive renewal revenue with a roster of top brands

-Develop unique, custom (and at times, complex) brand and research approaches to answer clients’ critical business questions
-Execute work in a timely, efficient manner
-Analyze data and draw up findings for clients to action against
Supervising ongoing updates to each client via status calls, recaps and written updates-
-Partner with the business development team on an as-needed basis to help onboard prospective clients.
Other duties as assigned

Knowledge/Skills/Abilities:
-Fundamental understanding of brand strategy, consumer insights and marketing research
-Exceptional analytical skills, paired with an ability to distill critical insights from complex data (both quantitative and qualitative) and explain findings to clients in a simple, actionable manner
-Experience in a client-facing role that included client presentations and meetings.
-Exceptional organizational skills and strong attention to detail
-Strong verbal communication skills
-An entrepreneurial mindset and/or attitude

-Ability to work independently as well as part of a team
-Problem solving, lots of hustle, humility, a positive attitude and a sense of humor are a must

Education/Experience Required:
-3-5 years of related work experience, at least 2 years brand strategy and/or consumer insights experience
-College degree from a reputable university
 
 
 
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Location

Suzy is located in NoHo/SoHo area. The best area for restaurants, shopping, and unique shops off of Broadway. The coolest area in NY, in our opinion.

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