Position: Senior Product Manager

Location: New York City

About Raise

Raise, a leading retail payments company and the world’s largest gift card marketplace, connects consumers to buy discounted gift cards or sell their unwanted cards for cash. As the leading retail technology partner with nearly 400 national brands, Raise offers a new type of digital payment for retailers.

Since the company launched in 2013, Raise has saved millions of consumers more than $140 million and has received $147 million in funding from investors including Accel, PayPal, Bessemer Venture Partners and New Enterprise Associates. Raise is headquartered in Chicago with an office in New York.

About The Position

Raise Product Managers are a critical component of the cross-functional squads that make up the Raise Technology organization, reporting directly to the Head of Product. As a Senior Product Manager at Raise, you are responsible for enabling the day-to-day activities of a given Technology Squad, while coordinating your product roadmap against the larger strategic vision, maximizing member experience and creating real business value. While working with your squad of designers, engineers and data scientists, and representing their efforts to business partners, you will be responsible for delivering the new features and releases that define the next generation of our products.

Because we care deeply about building great products for all kinds of people, we’ve spent a lot of time focused on creating a work environment that’s inclusive, friendly and empathetic. Therefore, the best candidate for this role will focus on people first, consistently striving to support the success, satisfaction and empowerment of their own squad members, business partners, and ultimately, Raise members.

Responsibilities

• Define, organize and synchronize project efforts with fellow product managers across squads to deliver meaningful results toward the company’s overall strategic vision
• Work directly with engineers, designers, and data scientists to understand and satisfy members’ needs, while communicating and coordinating closely with business partners and leadership
• Develop clear, concise and well-documented rationales for product development (including project briefs, stories, and analyses) to guide squad work and ensure transparency across the organization
• Devise creative and innovative ways of bringing real value to life through your owned products, and guide your squad toward ideal outcomes for practical, robust, and useful member experiences
• Constantly discover and implement ways of improving your own product, process and flexibility

Skills & Qualifications

• 5+ years of software product management experience according to lean or Agile (though not necessarily scrum) methodologies, specifically for mobile or web-based services
• Exceptional problem solving, organizational, and analytical skills, with the ability to evolve and improve product strategy based on coaching, research findings and industry trends
• Experience with software development and a good technical acumen
• Excellent written and verbal communication, and interpersonal skills
• Strong attention to detail and organizational skills
• An eye for process design and organizational dynamics
• A passion for driving efficiency and quality metrics
• A passion for web and mobile technologies
• Demonstrated success in developing excellent products from concept to launch
• Bachelor’s degree or equivalent experience

Benefits

• Comprehensive benefits package including health, dental, vision, 401(K) with match, disability and life insurance
• Competitive PTO
• Raise Gives Back- 8 paid hours allotted annually for volunteer opportunities
• Pre-tax commuter program
• Paid parental leave

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Equal Opportunity Employer M/F/D/V

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