Senior SOC Analyst, Abuse Operations

| United States | Remote | Hybrid
Employer Provided Salary: 120,000-153,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
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Do you ever wonder what happens inside the cloud?

DigitalOcean (NYSE: DOCN) simplifies cloud computing so builders can spend more time creating software that changes the world. With our mission-critical infrastructure and fully managed offerings, DigitalOcean enables startups and small and medium-sized businesses (SMBs) to rapidly deploy and scale modern applications. As a remote-first organization, our employees, like our customers, are based around the world.

We want people who are passionate about making the internet a safer place for everyone.

We’re looking for inspired and motivated technical contributors to join the DigitalOcean team as Senior Security Operations Center (SOC) Analyst. In this role, you will be a key member of DigitalOcean’s security team, reporting to the Manager of Security Abuse Operations. You will improve the security posture of DigitalOcean both reactively and proactively, as well as handling incidents and making the internet a safer place. Security Operations Analysts must excel at identifying vulnerabilities, building tactical and strategic mitigation plans, and eliminating bad actors inside the DigitalOcean platform.

What You’ll Be Doing:

  • Evaluating cloud abuse, communicating with submitters, and helping customers stay mission focused with DigitalOcean.
  • Analyzing network traffic for compromised systems, negating denial of service attacks, and locating resource abuse.
  • Investigating, identifying and mitigating cloud abuse such as DDoS attacks, malware distribution networks, phishing attacks, etc.
  • Resolving technical customer facing abuse investigations with unique service level objectives.
  • Incident handling live incidents, in a transparent manner reducing impact of malicious events on the internet.
  • Triaging corporate Security Information and Event Management (SIEM) based alerts with investigative analysis tactics for remediation.
  • Proactively hunting for threats, purple teaming activities, and working with penetration testers on product abuse research.
  • Uncovering novel malicious trends of abuse, communicating the significance to leadership, and advocating for improved product protections.
  • Triaging corporate Security Information and Event Management (SIEM) based alerts with investigative security analysis tactics for remediation.
  • Enhancing technical and strategic automations within daily workflows to remove operational bottlenecks.
  • Providing weekly highlights to internal teams across our engineering and infrastructure functions.
  • Harvesting of security data, converting data into actionable intelligence, and performing action with the knowledge gained.
  • Understanding DigitalOcean’s complete production environment, from applications to infrastructure, keeping up-to-date with material changes and future directions.
  • Coaching and mentoring other skilled security practitioners across application, information, and infrastructure security.

What We’ll Expect From You:

  • A high degree of curiosity and aptitude, with a clear passion around security as a lifestyle.
  • Significant experience in one or more of the following fields:
    • Security Monitoring / Incident Handling
    • Trust and Safety
    • Proactive Threat Hunting
    • Threat Intelligence Collection / Threat Investigation / Dissemination
    • Network Security / Cloud Security
    • Security Operations
  • Ability to diagnose, troubleshoot, and resolve security alerts and abuse investigations.
  • Understanding of hardware, software, and networking; distributed computing; virtualization; high-performance storage systems; databases; and cloud computing.
  • Understanding of  TCP/IP concepts, application protocols, database structures, and working with Unix/Linux.
  • Intellectual curiosity and self-motivation to perform complex tasks.
  • Clear written and verbal communication skills to include; technical writing, presenting, coaching, and mentoring.
  • Ability to provide and receive clear, direct, and honest feedback for continuous improvement.
  • The ability to remain optimistic and passionate when overcoming security obstacles at scale in both reactive and proactive situations. 
  • Consistently improving security as the platform scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business - not a detractor.
  • Significant experience handling live investigations in response to intrusions and cloud compromises.
  • A forward looking perspective on collaborating with security engineering, tackling each problem with a degree of creativity that uses previous internal/external approaches as a data point.
  • Bonus: 
    • Ability to build tools, concept code, script, or automate classes of problems instead of manual response (Python, Go, Ruby, Bash)

Why You’ll Like Working for DigitalOcean:

  • We reward our employees. The base salary range for this position is between $120,000-$153,000 based on relevant years of experience and skills. The salary range for this role is specific to candidates located within the U.S. and will vary for candidates outside the U.S.. Employees may qualify for a bonus in addition to base salary; bonus amounts are determined based on company and individual performance. We also provide equity compensation to eligible employees including grants of equity upon hire and the option to participate in our Employee Stock Purchase Program.
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging our teams and employees to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship and other internal programs. We provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your well-being. In addition to cash and equity compensation, we also offer employees a competitive array of benefits. In the United States, these include health insurance, flexible vacation, retirement benefits, a generous parental leave program, and additional resources to support employees' overall well-being. While the philosophy around our benefits is the same worldwide, specific benefits may vary in other countries due to local regulations and preferences.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This is a remote role

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • CLanguages
    • RLanguages
    • F#Languages
    • jQuery UILibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ConsulDatabases
    • ZKDatabases
    • Google AnalyticsAnalytics
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • MailChimpEmail
    • MarketoLead Gen

Location

Easy to access for employees both in and outside of NYC, our HQ is located in the heart of trendy SoHo.

An Insider's view of DigitalOcean

What are some social events your company does?

We host an annual Shark Week where the entire company comes together for a week of learning, team time, opportunities to network cross-functionally, social activities, and more. We also host internal Hackathons (or Shark-a-hacks, as we call them) twice a year along with an annual Shark Day!

Olivia

Senior Manager, People Operations & Analytics

What projects are you most excited about?

I'm really excited about our Managed Databases and App Platform offerings. Getting started on a new project can be hard, let alone the overhead of setting up infrastructure. With our App Platform and Managed Databases, developers can focus their attention on writing code.

Greg

Engineer II

What makes someone successful on your team?

Success on my team is fueled by my team’s mutual respect and trust. My team has given me all of the necessary tools needed to get the job done and I am trusted to contribute to company projects that will transform the business. It is invaluable to be surrounded by a team that is just as committed to my success as I am!

Melonie

People Operations Associate

What is your vision for the company?

DO is in a unique position as the entry point to the internet for 500,000 customers today, and with the potential to reach many millions more over time. We have an incredible opportunity to help the world's developers and entrepreneurs test their ideas, build their business and realize their dreams.

Yancey

CEO

What unique initiatives do you have that encourage innovation?

DigitalOcean sources meetups, conferences, projects, non-profit organizations, student-run hackathons, and individual developers who create useful content. The ethos here is community driven, and based on love, so we go out of our way to support developers and entrepreneurs who are creating meaningful technologies and businesses.

Daniel

Senior Developer Relations Manager

What are DigitalOcean Perks + Benefits

DigitalOcean Benefits Overview

DigitalOcean benefits offerings vary by region. You can expect to enjoy things like:
- Full Health Coverage: Fully paid health benefits for all our employees.
- Commuter Benefits: Local employees receive a monthly metrocard or equivalent reimbursement for remotees
- 401k Plan: It's never too early to start saving. DigitalOcean matches up to 4% of every employee's salary
- Education Support: All employees receive reimbursement for conferences, training or education
- Fitness &. Wellness Stipend: $100 per month to support your physical & mental health
- Internet & Phone Stipend: $200 per month to help support your WFH setup
- WFH Stipend: Ensure our employees are as comfortable as possible WFH!
- Monthly snack & coffee home deliveries
- Custom Workstations: Mac? PC? Linux? We’ll hook up your rig with your preferred equipment
- Flexible Vacation Time: Take the time you need to live a balanced and fulfilling personal life
- Headphones: Up to $100 for headphones of your choosing
- Teambuilding & Social Events: Hackathons, Shark Week (our annual company retreat), team offsites, anniversary parties and more

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Diversity employee resource groups
We launched our first 4 ERGs in June 2021
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
DigitalOcean's team fitness initiatives include In-office yoga.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation + Time Off
Unlimited vacation policy
Generous PTO
DigitalOcean gives employees unlimited PTO
Paid holidays
Paid sick days
Employees receive unlimited days of paid sick leave.
Office Perks
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Happy hours are hosted once per week in the warmer months.
Relocation assistance
Fitness stipend
DigitalOcean reimburses its employees up to $100 per month for fitness services and activities
Home-office stipend for remote employees
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
DigitalOcean hosts lunch and learn meetings weekly.
Promote from within
Mentorship program
Continuing education stipend
Customized development tracks
Paid industry certifications

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