The People Programs Lead at Braze manages multiple projects for the People Team, coordinating with global team members to implement initiatives, develop project plans, and ensure effective collaboration. Responsibilities include defining project management methodologies, monitoring project performance, and facilitating communication across teams, with an emphasis on continuous improvement and stakeholder management.

As an Account Manager at Braze, you'll collaborate with Enterprise Account Executives to enhance customer relationships and maximize technology value. Responsibilities include analyzing customer product usage, identifying upsell opportunities, achieving sales targets, and coordinating with internal teams for customer engagement.

As a Technical Account Manager, you will manage the technical relationship with a portfolio of Enterprise and Strategic accounts, driving customer adoption of the Braze platform. Responsibilities include collaborating with Customer Success, facilitating technical initiatives, and empowering customer teams while ensuring high engagement and value delivery throughout the customer lifecycle.

The Senior Analyst Relations Manager at Braze will develop and maintain relationships with industry analysts, lead major evaluations like Gartner Magic Quadrant and Forrester Wave, and act as a centralized contact for analyst communications. Responsibilities include managing analyst program activities, synthesizing research insights, and collaborating with cross-functional teams to integrate analyst perspectives into strategic initiatives.

As a Customer Success Manager II, you'll manage client renewals and retention for key accounts, serve as a trusted advisor, drive product adoption, analyze usage for opportunities, and collaborate with cross-functional teams. Your role involves advocating for customers and ensuring they achieve their objectives with Braze's solutions, while cultivating strong relationships to foster advocacy and value.

The Senior Partner Success Manager at Braze supports Services Partners by providing strategic guidance, ensuring operational efficiency, and promoting product adoption to drive customer renewals and expansions. Responsibilities include managing partner performance, coordinating with internal teams, and developing partner education plans while maintaining strong relationships with clients and stakeholders.

The Global Account Executive at Braze is responsible for new logo acquisition and global account management, focusing on large deals. The role involves building client relationships, managing account growth and collaborating with cross-functional teams to navigate complex sales cycles and facilitate industry insights.

The Equity Compensation Manager at Braze will oversee the administration of the global equity plan, develop competitive compensation strategies, ensure compliance, and enhance communication regarding equity programs. This role involves collaboration across departments and continuous improvement of the equity administration process while providing quality service to employees regarding equity inquiries.

The SVP of Global Customer Success is responsible for leading the Customer Success department, focusing on customer retention, satisfaction, and revenue growth. This role includes developing effective strategies, managing a global team, building customer relationships, and leveraging data analytics to optimize customer value.

As an Analytics Consulting Intern at Braze, you'll assist in transforming data into actionable insights, innovate using technology to create analytics dashboards, and develop new tools and products. This role emphasizes teamwork and communication, with opportunities for full-time conversion based on performance.

The Director of Commercial Legal at Braze is responsible for providing strategic legal guidance on complex commercial matters, leading contract negotiations, collaborating with sales teams, and ensuring compliance with data privacy laws. This role plays a critical part in supporting revenue-generating efforts while developing and improving internal legal policies.

The Staff Accountant II at Braze will assist the Finance team with month-end and quarter-end closing processes, prepare journal entries, conduct account reconciliations, and ensure compliance with audits and SOX. The role involves collaboration with other teams to enhance efficiency, while maintaining a thorough understanding of financial reporting and GAAP principles.

As a Staff Monetization and Pricing Strategist, you will develop and implement pricing strategies for B2B SaaS offerings at Braze, utilizing market analysis, customer insights, and revenue forecasting to maximize revenue and enhance customer value. Collaboration with cross-functional teams is key, as you will ensure alignment on pricing strategies and monitor their effectiveness through established KPIs.

The Senior CX Operations Specialist at Braze coordinates across Customer Success leadership to allocate resources for revenue retention. This role requires strategic collaboration, data analysis, and process optimization to enhance customer satisfaction and operational efficiency. Responsibilities include designing customer success territories, managing CRM data, and working cross-functionally to improve retention and sales processes.

As a Senior Product Manager at Braze, you will lead the vision and strategy for the Canvas Logic & Execution team, focusing on journey orchestration tools. You'll collaborate with engineers and designers, understand customer needs, enhance product offerings, and manage stakeholder expectations while ensuring a high-quality user experience.

The Proposal Writer at Braze plays a key role in responding to RFPs and RFIs, ensuring high-quality proposals that reflect Braze's value. Responsibilities include writing and polishing proposals, managing content in the RFP database, and analyzing market needs to enhance the quality of responses.

The Employer Brand & Employee Experience Specialist at Braze will contribute to the employer brand strategy and develop marketing programs to attract candidates. Responsibilities include content strategy, global workplace awards management, event support, and enhancing employee experience programs.

The CX Operations Insights Lead will analyze customer success metrics, develop reporting packages, and utilize data modeling to drive informed strategies that enhance customer engagement. This role demands effective collaboration across teams and requires mentoring junior analysts while leading data-driven projects to determine KPIs that influence business performance.