Braze

HQ
New York, New York, USA
Total Offices: 4
1,500 Total Employees
Year Founded: 2011
Jobs at Braze
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The Senior Partner Success Manager works with partners to enhance service delivery, ensure customer renewals, and provide strategic guidance for growth, while collaborating across teams and mentoring junior colleagues.
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The Senior CX Operations Specialist drives resource coordination across Customer Success, enhances internal tools, and ensures data accuracy for revenue retention.
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As a GTM Enablement Manager at Braze, you will facilitate onboarding for new hires, manage training materials, track onboarding KPIs, and improve engagement strategies while collaborating with various teams to enhance the onboarding program.
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As a Senior Escalation Manager, you'll manage critical customer escalations, drive process improvements, and enhance the Escalation Management function while ensuring high customer satisfaction.
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The Senior Solutions Consultant at Braze will act as a trusted advisor during the sales process, leveraging technical expertise and storytelling to build customer confidence. The role involves substantial collaboration with sales and marketing teams, requiring knowledge in SaaS, APIs, and Marketing Analytics.
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As a Customer Success Manager II, you will manage renewals, retention, and drive feature adoption for enterprise clients, ensuring a high-quality customer experience through proactive engagement and support.
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As Email Deliverability Principal II, you'll support customers with email practices, conduct audits, and develop strategies to enhance their email programs while collaborating with internal teams.
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As a Technical Account Manager, you'll manage technical relationships with enterprise clients, facilitating their adoption of Braze's products, and serving as a trusted advisor, ensuring their needs are met and driving technical success across project initiatives.
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The Director, Global Equity Management will optimize global equity programs, ensuring compliance and collaboration, while managing equity administration and leading a team.
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The Senior Full Stack Engineer will lead the development of client-facing websites, implement AI tooling, collaborate with teams, and ensure quality code delivery.
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The Growth Engineering Intern will assist in developing React web applications, support internal APIs, collaborate with teams to enhance client experiences, and experiment with AI tools to propose solutions.
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Manage total compensation programs, advise stakeholders, ensure compliance with regulations, and implement process efficiencies while collaborating across teams.
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The SOX Analyst will perform IT compliance audits, assist with SOX audits, and support internal controls related to IT and regulatory compliance, with a strong focus on teamwork and collaboration.
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As a Staff Engineer at Braze, you'll develop customer engagement SDKs focusing on performance, reliability, and user-friendly APIs, utilizing Swift and Objective-C.
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The Director of Strategic Technology Partnerships will lead partnerships with technology vendors, shape strategies, drive product innovation, and ensure alignment with commercial goals across teams.
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The Senior Compensation Analyst role involves managing compensation processes, ensuring data accuracy, benchmarking, and compliance, while collaborating with stakeholders and providing support on compensation issues.
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Lead the go-to-market strategy for the Canvas product, conduct market research, create positioning, and develop marketing content to drive product adoption.
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The Director of Strategic Technology Partnerships will lead Braze's relationships with key global tech partners, align strategies for commercial outcomes, and drive product innovation through cross-functional collaboration.
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Lead the global Customer Success department, implementing strategies for customer retention and satisfaction, while optimizing revenue growth through cross-functional collaboration.
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As a Global Account Executive, you will drive new logo acquisition and manage high-value client relationships, focusing on cross-selling and upselling. You will coordinate with cross-functional teams to create strategic account plans and facilitate client engagements.