Braze Careers in NYC
43

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Tap to close

Senior Payroll Administrator

Braze
Greater NYC Area
1 day ago
+31
The Payroll Analyst plays an important role at Braze by ensuring payroll is run accurately, timely and in compliance with all foreign, federal, state, local payroll and regulatory requirements. This position will be responsible for the day to day administration of the payroll processing functions and ensuring that information and processes are accurate and compliant, while being processed in a timely manner. 

Instructional Designer, Customer Education

Braze
Greater NYC Area
1 day ago
+31
As an instructional designer, you'll write and produce elearning/instructor-led courses on our customer engagement tool and marketing strategies to advance customers' use of it.  You’ll work with a team of learning and creative professionals to build effective, visually engaging courses and learning aids. The ability to organize information and communicate ideas with designers and video producers is key. Your content will not only shape how our Fortune 500 clients learn to use our platform, your work will also inform how they drive their marketing programs forward in general. Effective training is a massive part of SaaS product support and the business's bottom line revenue. Working with the client education team, you'll be exposed to various creative projects, with an opportunity to eventually own projects and oversee them to completion.

Technical Account Manager

Braze
Greater NYC Area
2 days ago
+31
As a Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Sales Director, Mid-Market

Braze
Greater NYC Area
2 days ago
+31
The Director of Sales, Scale role will have responsibility for the West region new business ACV quota across the Scale business segment (100-1000 employees, currently 6 sales reps). The ideal candidate will have at least 6 years of experience selling SaaS products to Enterprise-level clients and in higher run-rate environments, as well as operating in high growth technology sectors.

Senior Technical Support Specialist

Braze
Greater NYC Area
2 days ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Solutions Consultant

Braze
Greater NYC Area
2 days ago
+31
Braze is looking to hire a pre-sales Solutions Consultant. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers. This role is an opportunity to bring your skills as a Pre-Sales Engineer, Customer Success, or Account Management Professional along with high level of curiosity about all things tech, and expand your knowledge of Direct Marketing, Mobile Marketing Automation, API's and Analytics. This role will require occasional travel to client locations.

Technical Product Manager

Braze
Greater NYC Area
3 days ago
+31
We are seeking a Technical Product Manager to join our team in New York City. Product Managers at Braze build the product roadmap for a given product area and work closely with engineers and product designers to bring new products to life.  Braze operates at extremely high scale. You’ll partner with our Infrastructure, Site Reliability Engineering, and Product Engineering teams to upgrade and transform the infrastructure and applications that process hundreds of billions of events across a globe scale. These teams operate in an exciting technology environment, covering a wide scope of distributed systems and complex problems. In addition to working closely with engineers and PMs, you’ll work with stakeholders across the entire business to help chart the course for a platform & infrastructure roadmap that will propel Braze through the next stages of our rapid growth. 

Enterprise Account Executive

Braze
Greater NYC Area
3 days ago
+31
Simply put, this role is a SaaS Sales "Hunter" with a track record of closing new business. The ideal candidate will have at least 5 years selling SaaS Solutions to enterprise clients where typical deal size ranges from $50K - $500K/year. In addition, candidates should have at least 8+ years overall industry experience. Stronger fit exists with those who have experience working with small-to-mid-sized companies and understand the hands-on culture of a smaller enterprise sales organization. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit. Prior experience should include collaboration with Marketing/Sales Enablement team including input into the lead generation process.

Manager, Global Benefits

Braze
Greater NYC Area
3 days ago
+31
We are looking for an experienced Manager of Global Benefits to lead our growing Benefits Team within our People Operations organization. This role will lead the end-to-end strategy and administration of our benefits programs for our rapidly-growing, global organization and provide guidance and management to 3 direct reports.  

Benefits Administrator

Braze
Greater NYC Area
3 days ago
+31
Assist with benefits queries from Braze employees through multiple channels including google mail and Slack. Coordinate daily benefits processing. Handle new hire enrollments, COBRA enrollments, terminations, life events, beneficiaries, etc. as needed. Partner with carriers, brokers, and internal finance team to gather employee data and oversee the processing of monthly billings and the preparation of vouchers for payment of administrative fees for all group plans. Oversee maintenance of employee benefits files, maintain group benefits database and update employee payroll records. Prepare payroll files for processing by compiling and formatting multiple complex data sets.

Product Designer, Partnerships

Braze
Greater NYC Area
4 days ago
+31
You will be working within a cross-functional product team dedicated to enabling users to work seamlessly between Braze and a growing list of technology partners, known as Alloys. You will be expected to collaborate closely with product managers, UX researchers, engineers, and your fellow product designers working on other parts of the product, to deliver solutions that make Braze an easy, and delightful, product to work with. Also, much of what this team will work on will define patterns and conventions used across our entire platform, so an acute interest in design systems will be critical for this role.

Manager, Product Design

Braze
Greater NYC Area
4 days ago
+31
Design managers at Braze cultivate teams, careers, and culture. They are responsible for empowering designers to understand the impact they have in their current roles, and illuminate the impact designers can potentially have on the business as their careers grow. To help with these goals, Design Managers help to forge a continuous dialogue between the designers and the colleagues across disciplines they must work with to succeed. In addition to promoting professional development opportunities for designers, design managers also leverage their experiences of design craft and user research to identify ways to improve how all teams and departments work together.

Commercial Accounts Marketing Manager, North America

Braze
Greater NYC Area
6 days ago
+31
WHO WE ARE Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze. Need more proof? Braze was named a

Solutions Architect

Braze
Greater NYC Area
6 days ago
+31
As a post-onboarding Solutions Architect / Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Customer and Partner Marketing Intern

Braze
Greater NYC Area
1 week ago
+31
Assisting the Customer Advocacy Team by conducting and documenting advocacy interviews with customers, as well assisting with speaker handling for conferences and webinars. Helping the community team to monitor our online marketing community (Braze Bonfire) which has more than 1800 members worldwide from hundreds of brands.  Helping to administer and organize our sales and marketing customer reference programs by maintaining a knowledge base of all outstanding and historical asks of our customers. Learn from a wide variety of Braze customers across different verticals about how they are approaching behavioral marketing and customer engagement. Work with the Customer Marketing team to learn how to use Braze the product and send email marketing messages to our customers.

Partner Marketing Manager

Braze
Greater NYC Area
1 week ago
+31
As a Partner Marketing Manager, you will conceptualize and create marketing activities to support our partner ecosystem. You will have a wide range of responsibilities including field marketing, enablement materials creation, partner communications strategies and relationship building. Braze works in concert with many partners to form a best-in-class technical marketing ecosystem for our customers, and you will be tasked with leveraging that ecosystem to design and achieve shared goals just as seamlessly. You will work closely with our channel and sales teams as well as our trusted partners on conceptualizing field events and will manage them independently end to end: logistics, invitations and post event management. Additionally, you will work cross functionally with teams at Braze to ensure that Sales and Success teams have all necessary resources to “go to market” for all of our top partners.

Technical Project Manager

Braze
Greater NYC Area
1 week ago
+31
WHO WE ARE Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze. Need more proof? Braze was named a

Technical Support Specialist

Braze
Greater NYC Area
1 week ago
+31
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect! We will give you plenty of opportunity to become a subject matter expert in our platform and will challenge you with stretch projects that will help you learn about coding, marketing automation, and mobile ecosystems.

Senior Manager, Corporate Accounting

Braze
Greater NYC Area
1 week ago
+31
Braze is looking for a hands-on Senior Manager, Corporate Accounting as we look to prepare the company for public readiness.  As the Senior Manager, you will drive financial accounting quality, implement process improvements and key controls to ensure that our financial statements are in compliance with US GAAP. You will manage the financial close process and oversee the Company’s accounts payable processing.  This role will report directly to the Director. Assistant Controller and have exposure to the VP of Finance and Controller.

Staff Engineer

Braze
Greater NYC Area
1 week ago
+31
We’re looking for engineering leaders to tackle the significant engineering challenges we’re taking on this year, such as: architecting new iterations of critical components on both frontend and backend systems, building and optimizing for massive scale, and driving new AI/ML powered features.

Senior Site Reliability Engineer

Braze
Greater NYC Area
1 week ago
The Site Reliability Engineering (SRE) team at Braze is the team that provides the guidance, expertise, mentorship, and education to the entire Engineering organization on how to build, test, monitor and deploy massively scalable applications. The SRE team is the center of excellence for modern engineering operational best practices such as incident management, postmortems, technical debt management, and the culture champions for the development of clean, reusable, and scalable code. SREs are aligned with product engineering teams, know how the services their teams are responsible for function, and can work directly in the codebase.

Senior DevOps Engineer

Braze
Greater NYC Area
1 week ago
We're looking for a DevOps engineer to help us grow and improve automation, site reliability, and enable our engineering team to use new technologies in a scalable, reliable, and highly available way. Braze operates at massive scale, collecting hundreds of billions of data points each month and sending hundreds of millions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, and Hadoop, but we are adding new technologies and paradigms such as Kafka and distributed stream processing. We have infrastructure in a half dozen different data centers all managed by Chef, and a lot of caffeine.

Senior Backend Engineer

Braze
Greater NYC Area
1 week ago
Our products rely on sophisticated real time and batch processing of massive amounts of data, and instrumenting that data to provide analytics, automated decision making, and an industry leading customer engagement tool. We’re looking for a Senior Backend Engineer to help us tackle significant engineering challenges, such as: architecting new iterations of critical components on backend systems, building and optimizing for massive scale, and driving new AI/ML powered features.

Senior Front-End Engineer

Braze
Greater NYC Area
1 week ago
We're looking for a Senior Front-End Engineer to help us extend and improve the Braze Dashboard, a single page web app that enables the world's best brands to coordinate billions of personalized messages per month. Teams around the world use this dashboard every day and depend on it to do their jobs.

Product Designer, Message Builder

Braze
Greater NYC Area
1 week ago
Product Designers at Braze have the freedom to work on all aspects of the user experience, including user research, user flows, wireframing, diagramming, interaction design, rapid prototyping, design documentation, visual design, and animation. But we never work alone. Each designer’s success is dependent on the support of a cross-functional team of engineers, product managers, user researchers, and a team of designers always willing to help. We are currently looking for user-centered designers that work well in highly-collaborative environments, and possess an intense attention to detail and execution.

Business Intelligence Analyst

Braze
Greater NYC Area
1 week ago
You love everything about data. You have no problem diving into data; cleaning it, transforming it, analyzing it, visualizing it, and using it to tell stories. You want to develop your passion into a career at a rapidly growing company with tons of data about mobile and digital interactions. You want to contribute to the business as well as grow the business.

Technical Recruiter (Contract)

Braze
Greater NYC Area
1 week ago
We’re looking for a world class Senior Recruiter to join the team on a contract basis. You'll be helping to build and scale our global Go-to-Market teams, with a primary focus on customer success and other go-to-market recruiting. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.

Web Developer

Braze
Greater NYC Area
1 week ago
WHAT YOU’LL DO Help to lead the transformation of Braze.com’s 2020 new website redesign! Our CMS is built on Craft and you’ll be creating scalable page templates to leverage in our marketing programs. Contribute to website development with a highly technical approach around analytics, SEO optimization, and delivery of quality traffic to the website. Test & optimize our site to increase stickiness and increase conversions. Streamline and build scalable templates for our content management infrastructure to empower the marketing team to use the website. Partner with stakeholders across the organization to scope new web page or section needs and develop a plan for evaluating asks.  Create attention-grabbing experiences by helping to identify emerging trends, and working to implement them as appropriate across our marketing properties. Manage Google Analytics and set up dashboards and custom events to monitor and analyze site performance and provide recommendations for content updates or areas of optimization. 

Sales Recruiter (Contract)

Braze
Greater NYC Area
1 week ago
We’re looking for a world class Senior Recruiter to join the team on a contract basis. You'll be helping to build and scale our global Go-to-Market teams, with a primary focus on sales recruiting. This person should be excited to design and execute customized candidate recruiting plans while also being a point person for all things hiring with our hiring managers.

Strategic Account Manager

Braze
Greater NYC Area
1 week ago
As part of the Braze Strategic Account Management Team, you will partner with Enterprise Account Executives within Braze’s most strategic portfolio of global clients to ensure they are maximizing value from technology and services in order to develop and grow the relationship.This is an opportunity to work with some of the largest brands on the planet, and bring your skills as a consultant, business analyst, project manager and sales professional to leading global brands. You’ll also expand your knowledge of multi-channel consumer engagement, mobile marketing automation, APIs and analytics.

Sales Insights Analyst

Braze
Greater NYC Area
1 week ago
You love everything about data.  You have no problem diving into data; cleaning it, transforming it, analyzing it, visualizing it. You want to contribute to the growth of Braze by helping to weave together sources of sales and marketing data to paint a picture of challenges and opportunities that lie ahead.

Compensation Manager/Analyst

Braze
Greater NYC Area
1 week ago
The People Operations team is charged with the ongoing evaluation of our total rewards strategy and practices. As a key member of the team reporting to the Senior Manager, People Operations, you will have a unique opportunity to shape the direction of compensation at Braze. Specifically, you will own day-to-day compensation practices (i.e. benchmarking, data management, survey participation) and lead cyclical company-wide compensation initiatives while also keeping a pulse on market trends. This role requires significant cross-functional partnerships with our Business Partners, Recruiters, and finance teams to ensure that compensation at Braze remains competitive. 

Customer Success Manager, Enterprise

Braze
Greater NYC Area
2 weeks ago
Dedicated contact for strategy, product training, and non-technical support questions. Lead customers to personalize their marketing programs, with targeted and effective guidance, while simultaneously driving business outcomes for ROI. Consult on large enterprise Braze implementations, marketing strategy. Advise larger enterprise clients on organizational strategy to allow for truly cross-channel marketing communications. Work with our onboarding team to ensure a seamless transition from onboarding to continuing support Own ongoing product adoption across multiple departments, stakeholders, and business users.

Data Engineer, Marketing

Braze
Greater NYC Area
2 weeks ago
Own and audit the technical implementation of Braze @ Braze, our instance of the Braze software which runs on our own tool. Build, enhance, and maintain data pipelines which ensure synchronicity between Braze @ Braze, Salesforce, the Braze backend, and other tools like Demandbase, Marketo, etc. Partner with the Customer Marketing team to drive adoption of advanced technical marketing techniques like using AMP for Email, or building API endpoints which can furnish personalized content in real-time to our customers via Connected Content. Collaborate with Product, Customer Marketing, and Product Marketing to instrument new events and attributes in Braze @ Braze in a consistent, documented, and reliable manner.

Senior Solutions Consultant

Braze
Greater NYC Area
2 weeks ago
Braze is looking to hire a pre-sales Senior Solutions Consultant. Braze Solutions Consultants are trusted advisors to our prospective customers during the sales process, bringing extensive product expertise, strategic vision, and best practices to bear. We strive to lay strong foundations, beginning pre-sales, for long-term partnership between Braze and our customers.

Senior Security Engineer

Braze
Greater NYC Area
2 weeks ago
We’re looking for a Senior Security Engineer to join our growing team in New York! The Security team at Braze is charged with the overall security of the entirety of mission-critical applications and the platforms they run on. We are a modern, cloud-first, SaaS application company with no classical “legacy” systems. We are operating at a very large scale and are constantly expanding our mature application stack. Due to the nature of our business, we have one of the most unique and exciting threat profiles in the private sector, defending a large amount of critical infrastructure depended on by our over 2 billion active users.

Director, Product Management

Braze
Greater NYC Area
2 weeks ago
WHO WE ARE Braze delivers customer experiences across email, mobile, SMS, and web. Customers, including Seamless, HBO, Disney, Urban Outfitters, and Venmo, use the Braze platform to facilitate real-time experiences between brands and consumers in a more authentic and human way. And we do it at scale – each month, tens of billions of messages are sent to a network of over 2 billion active users through Braze. Need more proof? Braze was named a

HRIS Analyst

Braze
Greater NYC Area
2 weeks ago
Braze is undergoing an exciting transformation to improve our HR technology operations and systems. This HRIS Senior Analyst role will sit within the People Operations team, reporting to the Manager, HRIS. This person will assist in the planning, execution, and maintenance of our HR systems and integrations. They will also be responsible for taking our data and reporting to the next level, in partnership with our People Operations Analyst, as we support our fast-growing global teams. 

Brand Marketing Intern (Fall/Winter)

Braze
Greater NYC Area
3 weeks ago
Joining production and brainstorming meetings for Brand Experience programs and assisting the team on execution of those programs. Managing requests for our employee and customer gifting program, including concepting & sourcing items, managing distribution and requests, developing monthly analytic reports. Writing promotional copy for our conferences and events, including our website as we explore the possibilities of brand experiences in this new virtual world. Writing blog posts, fact checking, copy proofing, and researching content for our Managing Editor. This role will report directly to the Director, Brand Experience.

UX Researcher

Braze
Greater NYC Area
3 weeks ago
You will be working with multiple product teams ranging from message orchestration, artificial intelligence, analytics, and reporting. No matter what team you work with at Braze, you have the opportunity to collaborate closely with product managers, product designers, engineers, and peers working in customer success, support and growth teams to deliver solutions that make Braze an easy and delightful product to work with.

Strategic Account Executive

Braze
Greater NYC Area
3 weeks ago
We are looking for a seasoned sales professional to join our Strategic Accounts team. Candidates will need extensive experience with both new logo acquisition and global account management responsibilities, with a track record of closing large, complex deals. The ideal candidate will have at least 10 years selling SaaS Solutions to large enterprise clients where typical deal size ranges from $500K - >$1m / year. Additionally, we are looking for those who have experience working with globally distributed Fortune 50 companies, and understand the nuance of building consensus across large teams and business units. Ideally, your product sales experience focuses on complex solutions selling, with experience leveraging a robust partner ecosystem. Prior experience should include collaboration with marketing and sales development teams, including guidance and input into the lead generation process.

Director of Engineering, Messaging & Automation

Braze
Greater NYC Area
3 weeks ago
We’re looking for engineering leaders to tackle the significant engineering challenges we’re taking on this year, such as: architecting new iterations of critical components on both frontend and backend systems, building and optimizing for massive scale, and driving new AI/ML powered features.

Director, Investor Relations

Braze
Greater NYC Area
3 weeks ago
Partner with Marketing to draft earnings press release and CEO / CFO earnings scripts. Prepare draft earnings Q&A to prep management for investor questions. Develop quarterly financial earnings supplements. Partner with FP&A and Corporate Reporting in order to develop necessary backup material to explain quarterly and annual financial trends and changes in financial performance. Quantitative and qualitative disclosure benchmarking against industry peers for disclosure and guidance. Listen to (or read transcripts to) peer investor calls to track trends in the industry and disclosure.