Braze Careers in NYC
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Forward Deployed Software Engineer, Android

Braze
Greater NYC Area
11 hours ago
+31
We're looking for a talented engineer to join our Forward Deployed Engineering team. We work closely with our customers during onboarding to integrate the Braze SDK. You’ll be side-by-side with the product and engineering teams at some of the fastest growing and most innovative brands, like Postmates, Microsoft, ibotta, Domino’s, and OkCupid. For many of these companies, the mobile app is their flagship product and the face of their brand. You’ll work with brands like these as an extension of their team to help solve their challenges with customer engagement.

Senior Manager, People Operations

Braze
Greater NYC Area
1 day ago
+31
We’re looking for a dynamic, enthusiastic Senior Manager, People Operations to join the Braze People team and report to the Director of People Operations! This position will be a key team leader and subject matter expert; responsible for overseeing key people operations functions (compensation, benefits, systems, compliance) as we scale globally. 

Technical Account Manager

Braze
Greater NYC Area
3 days ago
+31
As a Technical Account Manager you will serve as a partner for the Customer Success Team owning the ongoing technical relationship throughout the customer lifecycle. This role will serve as a trusted technical advisor responsible for defining the Braze technology strategy for our clients and helping them achieve strong technical use of the Braze platform. 

Senior Manager, Sales Training & Enablement

Braze
Greater NYC Area
3 days ago
+31
We are looking for an experienced, motivated and innovative Sales Training & Enablement Manager to help us support Braze’s growing Sales team. This role is an exciting opportunity to make an impact on our daily and long-term Sales enablement strategy. You will partner with our existing Learning & Development team who are passionate about learning, development, and design to create valuable learning resources and programs for our Sales team! The Learning & Development team is responsible for all internal training & enablement at Braze including but not limited to: company wide on-boarding, manager training & development, soft skill & career development, department level enablement for Go-To-Market teams including Sales, Customer Success, and Global Services and Support (GSS). The L&D Team reports directly to the VP of People at Braze—this ensures alignment and ongoing collaboration to help support our teams and develop, drive, and support key initiatives across the company. This role will report to the Director of Learning & Development.

Business Development Representative

Braze
Greater NYC Area
5 days ago
+31
The Business Development Representative (BDR) will generate new business opportunities ("Pipeline") by following proven processes to prospect into Enterprise accounts. You’ll learn how to identify and research lists of companies and leads to target, and how to develop email and telephone campaigns to generate new business opportunities. The BDR will conduct high-level conversations with senior executives about their business and marketing issues and operations ("Qualification"). The successful candidate will be a strongly self-motivated and driven individual who is goal-oriented, methodical and tenacious, and can effectively interact with a team.

DevOps Engineer

Braze
Greater NYC Area
1 week ago
+31
We're looking for a DevOps Engineer to help us grow and improve automation, infrastructure reliability, and enable our engineering team to use new technologies in a scalable, reliable, and highly available way. Braze operates at a massive scale, collecting hundreds of billions of data points each month and sending hundreds of millions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, Kafka, Kubernetes, and more. We have infrastructure in a half dozen different data centers all managed by Chef, Terraform, and a lot of caffeine. As a DevOps Engineer at Braze, you will collaborate with our Senior and Staff Engineers to continuously improve the infrastructure and tooling around a collection of these technologies.

Security Engineer

Braze
Greater NYC Area
1 week ago
+31
Braze, Inc is seeking a Security Engineer to join our team in New York City. The Security team is charged with the overall security of the entirety of mission-critical applications and the platforms they run on. This includes application and infrastructure security, but also compliance, education and training.

Sales Operations & Deal Desk Analyst

Braze
Greater NYC Area
1 week ago
+31
Act as a GTM subject matter expert on Sales Operations and Deal Desk processes, best practices, and systems (including Salesforce.com, DocuSign, and Conga Composer). Assist the Sales Team in building non-standard or complex order forms and provide ad-hoc pricing guidance when required. Educate the Sales Team and train new Sales hires on Deal Desk operations to ensure that best practices, approvals, and procedures are properly followed and well documented. Review all deals to ensure that contract terms, billing information, and pricing is accurate and aligned with the data inside Salesforce. Proactively evolve and improve processes, tools, and automation to increase the effectiveness of the Deal Desk. Partner with cross-functional departments to learn and identify business needs and help facilitate the end-to-end deal process (e.g. deal structuring, approvals, and order management).

Forward Deployed Software Engineer

Braze
Greater NYC Area
1 week ago
+31
We're looking for a talented engineer to join our Forward Deployed Engineering team. We work closely with our customers during onboarding to integrate the Braze SDK. You’ll be side-by-side with the product and engineering teams at some of the fastest growing and most innovative brands, like Postmates, Microsoft, ibotta, Domino’s, and OkCupid. For many of these companies, the mobile app is their flagship product and the face of their brand. You’ll work with brands like these as an extension of their team to help solve their challenges with customer engagement. The ideal candidate will have experience developing mobile applications, working with APIs, and have great people skills. You should have examples of projects that you’ve managed end-to-end from design to finished product. You should be great at managing your own time, breaking down complicated problems, troubleshooting, and rapidly iterating on a product.

Software Engineer II

Braze
Greater NYC Area
1 week ago
+31
We’re a couple dozen engineers building a high-performance messaging and automation system at scale. We’re looking for experienced engineers to help tackle a wide range of sophisticated problems in everything from API and web design to systems engineering and data infrastructure.

Senior Site Reliability Engineer

Braze
Greater NYC Area
1 week ago
+31
The Site Reliability Engineering (SRE) team at Braze is the team that provides the guidance, expertise, mentorship, and education to the entire Engineering organization on how to build, test, monitor and deploy massively scalable applications. The SRE team is the center of excellence for modern engineering operational best practices such as incident management, postmortems, technical debt management, and the culture champions for the development of clean, reusable, and scalable code. SREs are aligned with product engineering teams, know how the services their teams are responsible for function, and can work directly in the codebase.

Staff Engineer

Braze
Greater NYC Area
1 week ago
+31
We’re looking for engineering leaders to tackle the significant engineering challenges we’re taking on this year, such as: architecting new iterations of critical components on both frontend and backend systems, building and optimizing for massive scale, and driving new AI/ML powered features.

Senior DevOps Engineer

Braze
Greater NYC Area
1 week ago
+31
We're looking for a DevOps engineer to help us grow and improve automation, site reliability, and enable our engineering team to use new technologies in a scalable, reliable, and highly available way. Braze operates at massive scale, collecting hundreds of billions of data points each month and sending hundreds of millions of messages to end-users daily. We use a diverse technology stack rooted in Ruby on Rails, MongoDB, Redis, and Hadoop, but we are adding new technologies and paradigms such as Kafka and distributed stream processing. We have infrastructure in a half dozen different data centers all managed by Chef, and a lot of caffeine.

Senior Backend Engineer

Braze
Greater NYC Area
1 week ago
+31
Our products rely on sophisticated real time and batch processing of massive amounts of data, and instrumenting that data to provide analytics, automated decision making, and an industry leading customer engagement tool. We’re looking for a Senior Backend Engineer to help us tackle significant engineering challenges, such as: architecting new iterations of critical components on backend systems, building and optimizing for massive scale, and driving new AI/ML powered features.

Senior Front-End Engineer

Braze
Greater NYC Area
1 week ago
+31
We're looking for a Senior Front-End Engineer to help us extend and improve the Braze Dashboard, a single page web app that enables the world's best brands to coordinate billions of personalized messages per month. Teams around the world use this dashboard every day and depend on it to do their jobs.

Senior Android Engineer

Braze
Greater NYC Area
1 week ago
+31
The Braze SDK Engineering Team builds customer engagement SDKs for the world's best known apps and sites. We provide rich APIs for integrating with our system as well as highly functional and flexible user interfaces. Our mission is to relentlessly optimize for performance, ease of integration, clean API design, and reliability.

DevOps Engineering Manager

Braze
Greater NYC Area
1 week ago
+31
Braze, Inc is seeking a DevOps Engineering Manager to join our team in New York City. The DevOps teams build and support the infrastructure, deployment pipelines, databases, etc that power the Braze customer engagement platform. In addition, the DevOps team is also tasked with 24/7/365 support of the entirety of mission-critical applications and the platforms they run on.

Product Manager

Braze
Greater NYC Area
1 week ago
+31
We are seeking an experienced, globally-focused Product Manager who can work closely with Design & Engineering teams to manage our SMS and messaging products. You will lead the discovery and delivery of new capabilities designed for the messaging needs of enterprise users. You should have a passion for creating and leveraging leading-edge technologies to create complete customer solutions, enjoy getting out into the field to understand customer needs, and have experience bringing new product ideas to life using a data-driven approach.

Account Executive, Mid-Market

Braze
Greater NYC Area
1 week ago
+31
Simply put, this role is a SaaS Sales "Hunter" with a track record of closing new business. The ideal candidate will have at least 6 years of industry experience, 3 of which should be in a closing role. Stronger fit exists with those who have experience working with small-to-mid-sized companies OUTSIDE the realm of the established software vendors (i.e., Oracle, SAP, IBM), and understand the hands-on culture of a smaller enterprise sales organization. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit. Prior experience should include collaboration with Marketing/Sales Enablement team including input into the lead generation process.

Account Executive, SMB

Braze
Greater NYC Area
1 week ago
+31
Background in SaaS Sales required, for Mobile or Marketing Technology strongly preferred. Outstanding verbal, written and stand up presentation skills. Intermediate to advanced knowledge of MS Office Suite (Word, Excel, PowerPoint). Prior experience with Salesforce.com CRM, or other CRM used to manage sales pipeline, required. Demonstrated ability to quickly come up to speed on new cloud apps and tools. A proven connector in your daily life through social media and other mediums. Up-to-date on digital and application trends, especially in the mobile space. Proven success navigating large organizations and ability to quickly identify the decision makers and the decision making process for large SaaS investments. Prior experience in a startup technology company a plus.

Business Intelligence Analyst

Braze
Greater NYC Area
1 week ago
You love everything about data. You have no problem diving into data; cleaning it, transforming it, analyzing it, visualizing it, and using it to tell stories. You want to develop your passion into a career at a rapidly growing company with tons of data about mobile and digital interactions. You want to contribute to the business as well as grow the business.

Product Designer, Message Builder

Braze
Greater NYC Area
1 week ago
Product Designers at Braze have the freedom to work on all aspects of the user experience, including user research, user flows, wireframing, diagramming, interaction design, rapid prototyping, design documentation, visual design, and animation. But we never work alone. Each designer’s success is dependent on the support of a cross-functional team of engineers, product managers, user researchers, and a team of designers always willing to help. We are currently looking for user-centered designers that work well in highly-collaborative environments, and possess an intense attention to detail and execution.

Account Manager, SMB

Braze
Greater NYC Area
1 week ago
The ideal candidate will have at least 3 years experience renewing and expanding existing SaaS solution contracts to clients in a variety of different verticals. In addition, candidates should have at least 5+ years overall industry experience. Ideally, your product sales experience focuses on selling email, analytics, CRM, marketing automation, and/or content marketing solutions. Prior experience should include collaboration with Customer Success and Marketing/Sales Enablement teams including input into the lead generation process. This is a field sales role that routinely requires travel for onsite customer engagement, resulting in a majority of time spent out of the office meeting with and selling to existing customers. 

Engineering Manager, Data Infrastructure

Braze
Greater NYC Area
1 week ago
We're looking for an Engineering Manager for our Data Infrastructure team. The Data Infrastructure team builds and maintains a robust Kafka-based event pipeline handling tens of billions of messages daily that our customers leverage to analyze user behavior in near real time. You will help us architect, build and optimize new, massively scaled data processing solutions. You will both manage the team and do some hands-on software development. For that, you will participate in architecture planning, pull request reviews, and recruiting. Additionally, you’ll optimize processes for the team’s success, facilitate discourse, support engineers’ growth, and work with the team’s product manager to keep team efforts on target for product goals. You will ensure that your engineers are successful in their tasks and also enjoy their work!

Regional Marketing Manager, East

Braze
Greater NYC Area
2 weeks ago
Braze is looking for a Regional Marketing Manager to align with regional go-to-market teams on driving pipeline to hit quarterly and annual targets. This role will develop marketing programs for the west go-to-market team through a portfolio of strategic programs that include creating market development plans, prospecting campaigns, high touch deliverables, and events. If you have a passion for connecting people and creativity, we’d love to have you join our growing marketing team. You'll develop and establish what it means to be part of the "Braze Experience" beyond the actual product experience. You will collaborate across the entire marketing team to build out brilliant experiences across both physical and digital properties for our prospects and customers. 

Manager, Financial Planning & Analysis (FP&A)

Braze
Greater NYC Area
2 weeks ago
The Finance team is seeking an FP&A Manager to join our growing team. You will be the finance business partner to key functional leaders across Braze’s Global Sales Organization, responsible for identifying, analyzing and reporting on metrics that reflect business performance; driving a rigorous budgeting and forecasting process. You will work with both finance and business leaders to ensure timely and accurate forecasting and revenue calculations. The Manager will have significant exposure to Senior Management and is expected to become a trusted thought partner to their teams.

Customer Success Manager

Braze
Greater NYC Area
2 weeks ago
Success, Implementations or Project Management. Own customer relationship and adoption, empowering Braze utilization and value for your book of business. Advocate customer feedback to Braze product team and voice in our roadmap. Work with some of Braze’s more technically savvy and complex digital first clients. Provide continuing education for customers to maximize product usage. Hit client renewals, retention and net retention targets. Own and assume ultimate responsibility for customer renewals for accounts in your name. Dedicated contact for strategy, product training inquiries, and non-technical support. Drive feature adoption through targeted on-going training of clients. Product expertise through delivery of training and planning workshops to clients.

Manager, Technical Accounting and Policy

Braze
Greater NYC Area
2 weeks ago
We are looking for an External Reporting and Technical Accounting Manager that will build-out our financial reporting process. The manager will ensure that the Company’s financial statements are prepared in accordance with SEC reporting and Sarbanes-Oxley Act requirements. This individual will also assist in developing and maintaining accounting policies and guidance in accordance with FASB requirements. This role will be a key contributor in preparing the Company for public readiness and work closely with the Accounting, Finance and Legal teams.

Communications Manager

Braze
Greater NYC Area
2 weeks ago
We’re looking for a seasoned manager to join a small but mighty Communications team. You will help grow awareness of Braze and closely partner with HR to drive various corporate initiatives. You have experience, both agency and in-house, and strong experience with recruitment marketing and internal communications. 

Instructional Designer

Braze
Greater NYC Area
3 weeks ago
Design and manage course content within Exceed, our LMS (Learning Management System). Develop instructor-led programs. Work with SMEs to develop training on Braze technology and best practices. Develop and manage operational efficiencies with supporting growing departments. Complete screencasting, as well as video and audio editing, for instructional videos. Continually develop and make improvements to content through feedback-gathering, cross-department collaboration, and experimentation. Become an expert on Braze’s product and the mobile marketing industry.

Senior Technical Support Specialist

Braze
Greater NYC Area
3 weeks ago
Your focus will be to own, prioritize, troubleshoot, and build a response plan for complex inbound customer support issues relating to our platform. You will work in coordination with your Global Technical Support Leadership and teammates to ensure our customers are able to quickly and successfully overcome any technical issues they may face when using our platform. You’ll also regularly contribute to our knowledge database, helping to “pay it forward” allowing teammates and customers to learn quickly from your insight. Want to learn and grow in the role? Perfect!

Web Developer

Braze
Greater NYC Area
3 weeks ago
WHAT YOU’LL DO Help to lead the transformation of Braze.com’s 2020 new website redesign! Our CMS is built on Craft and you’ll be creating scalable page templates to leverage in our marketing programs. Contribute to website development with a highly technical approach around analytics, SEO optimization, and delivery of quality traffic to the website. Test & optimize our site to increase stickiness and increase conversions. Streamline and build scalable templates for our content management infrastructure to empower the marketing team to use the website. Partner with stakeholders across the organization to scope new web page or section needs and develop a plan for evaluating asks.  Create attention-grabbing experiences by helping to identify emerging trends, and working to implement them as appropriate across our marketing properties. Manage Google Analytics and set up dashboards and custom events to monitor and analyze site performance and provide recommendations for content updates or areas of optimization. 

Strategic Account Executive

Braze
Greater NYC Area
3 weeks ago
We are looking for a seasoned sales professional to join our Strategic Accounts team. Candidates will need extensive experience with both new logo acquisition and global account management responsibilities, with a track record of closing large, complex deals. The ideal candidate will have at least 10 years selling SaaS Solutions to large enterprise clients where typical deal size ranges from $500K - >$1m / year. Additionally, we are looking for those who have experience working with globally distributed Fortune 50 companies, and understand the nuance of building consensus across large teams and business units. Ideally, your product sales experience focuses on complex solutions selling, with experience leveraging a robust partner ecosystem. Prior experience should include collaboration with marketing and sales development teams, including guidance and input into the lead generation process.

Enterprise Account Executive

Braze
Greater NYC Area
3 weeks ago
Simply put, this role is a SaaS Sales "Hunter" with a track record of closing new business. The ideal candidate will have at least 5 years selling SaaS Solutions to enterprise clients where typical deal size ranges from $50K - $500K/year. In addition, candidates should have at least 8+ years overall industry experience. Stronger fit exists with those who have experience working with small-to-mid-sized companies and understand the hands-on culture of a smaller enterprise sales organization. Ideally, your product sales experience focuses on non-ERP solutions. Experience selling analytics, CRM, marketing automation, digital media publishing or content marketing solutions would be the best fit. Prior experience should include collaboration with Marketing/Sales Enablement team including input into the lead generation process.