What does it take to maintain a platform leveraged by millions of sports fans? According to the product and tech teams at DraftKings, the answer is innovation, collaboration — and community. For engineers across the company, every day offers a fresh set of challenges, which can be overcome with the right set of tools, support from leaders and a desire to seek novel solutions. Whether they’re building out a roadmap or creating user-interface designs, tech team members are continuously searching for ways to redefine the sports entertainment industry — while refining their unique talents in the process. “DraftKings is a great place to learn and grow,” said Emily Fischels, a site reliability engineer. “I’m excited to be a part of the company."
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The CRM Manager will lead strategies to enhance customer engagement and loyalty. Responsibilities include managing automated communications, analyzing customer data for insights, collaborating with marketing and engineering teams, and optimizing campaigns through rigorous testing and analysis.
In this role, you will lead communication of strategic initiatives and projects, partner with internal teams, and enhance customer experiences through effective communication materials and project management. Responsibilities also include tracking progress, risk assessment, and improving operational practices.
The Director of Loyalty & Experiences Marketing Strategy will lead the marketing strategy for the Dynasty Rewards program, coordinating cross-functional teams to create marketing campaigns, enhance brand awareness, and measure success metrics. This role involves collaboration with various departments to ensure effective implementation and growth of the loyalty program.
