Jobs at Grow Therapy

Own and grow enterprise physician partnerships across primary care groups, health systems, MSOs, and virtual care organizations. Prospect, manage quota-carrying sales cycles, develop account plans, activate referrals, expand accounts, and establish repeat referral workflows. Use CRM and healthcare data to prioritize opportunities, forecast performance, and improve adoption. Build relationships with clinicians, practice staff, and executives while collaborating cross-functionally on scalable sales and activation strategies.

Own Total Rewards strategy across the U.S. and Canada, including compensation, benefits, wellbeing, pay equity, equity programs, salary structures, review cycles, vendor governance, and annual enrollment. Build financial models, budgets, policies, communications, and decision frameworks while partnering with Finance, Legal, People teams, and vendors. This senior individual contributor role requires influencing leaders, ensuring compliance, and scaling equitable, financially sustainable rewards programs.

Analyze product and healthcare billing data to support product decisions, reporting, experimentation, and claims collection improvements. Build and maintain dashboards, develop scalable datasets, conduct A/B testing, create data visualizations, and communicate actionable insights. Collaborate with product stakeholders, data scientists, and engineers on data modeling, OKRs, data quality, and pipeline reliability for Billing and Payments features.

The FP&A Manager will build Grow’s FP&A function from the ground up, owning financial models, forecasting, scenario analysis, annual planning, reforecasts, and investor and board materials. The role also oversees procurement, spend monitoring, cost optimization, headcount planning, KPI analysis, and business cases. This high-visibility position partners with executive leadership and department heads, using AI to automate processes and improve resource allocation.

Leads the team responsible for post-launch health, maintenance, quality, and performance of customer operations automations, including Sierra. Owns operational readiness, monitoring, testing, issue resolution, change management, and retirement. Establishes AI evaluation and human-review systems, analyzes performance data, prioritizes improvements, and coordinates with continuous improvement and AI operations teams to deliver reliable, measurable customer and business outcomes.

Partners with Operations leaders on employee relations, performance management, policy application, attendance, leave issues, and frontline manager coaching. Builds scalable programs for feedback, learning, engagement, and talent practices. Uses workforce data and employee insights to identify trends, mitigate risks, and shape people priorities. Supports a fast-paced, multi-state workforce of exempt and non-exempt employees while collaborating with People Operations, Talent Activation, and Legal.

Own the architecture and development of Grow’s GTM systems for physician referrals, EAP, and Provider Experience. Build HubSpot data models, integrations, automations, AI agents, referral workflows, attribution, governance, monitoring, and self-healing processes across multiple commercial motions. Establish technical standards and integration patterns, ensure scalable handoffs and data quality, and help shape the future GTM Systems team.

Leads commercial finance and revenue operations for provider recruitment and PCP/EAP businesses. Builds forecasting, pipeline management, data models, reporting infrastructure, dashboards, governance, and AI-enabled GTM workflows. Partners across Sales, Marketing, Customer Success, Finance, Product, and Operations to improve planning, territory allocation, capacity management, executive reporting, and scalable operating processes.

Own strategy and execution for new payor and employer offerings, including Grow’s next-generation EAP product. Deepen payor partnerships, define product vision and MVPs, design end-to-end healthcare workflows, and navigate authorizations, contracts, claims, reimbursement, and payor requirements. Partner with corporate development and cross-functional teams to shape ambiguous early-stage opportunities, balance near-term outcomes with platform investments, and deliver impactful healthcare products.

Build Grow Therapy’s native Android app from the ground up as the founding Android engineer. Own architecture, developer tooling, testing, CI/CD, production releases, observability, security, and consumer-facing features. Set Android standards and technical direction while partnering with product, design, iOS, and backend teams. The role requires hands-on delivery, strategic decision-making with incomplete information, and preparation for a growing Android organization.

Build and own GTM systems for Primary Care, EAP, and Provider Experience motions. Design data models, integrations, automations, AI agents, governance standards, testing environments, monitoring, and self-healing workflows. Partner with GTM architecture and systems teams to scale commercial operations, improve referrals and provider growth, and reduce manual effort. Evaluate and evolve the GTM technology stack while measuring automation performance through experimentation.

Own Grow’s audio marketing channel across podcasts, streaming, and experimental placements. Responsibilities include sourcing and managing show, vendor, and partner relationships; negotiating sponsorships; developing testing and scaling roadmaps; optimizing host-read and run-of-network campaigns; establishing measurement using promo codes, vanity URLs, incrementality testing, and media mix modeling; analyzing performance; and partnering with creative and leadership on channel strategy.

Build and advance application and product security across the engineering organization. Responsibilities include establishing secure defaults, CI guardrails, security requirements, threat modeling, risk assessments, penetration testing, vulnerability remediation, secure coding education, roadmap ownership, and hands-on code review. The role partners closely with product, engineering, DevOps, and services teams to secure applications, microservices, and AI features while enabling efficient development.

Lead and scale the iOS engineering team, own mobile technical vision and architecture, drive high-quality shipping and CI/CD, mentor and grow engineers, partner with Product and Design on roadmap, use data to measure impact, and foster a high-trust culture across a remote-first organization.

The Full Stack Senior Software Engineer will design, implement, and ship features across frontend and backend systems, enhancing the Grow Therapy platform. Responsibilities include lifecycle ownership of work, improving core systems, resolving production incidents, writing maintainable code, and collaborating with cross-functional teams.

Own and build Grow Therapy's data security infrastructure: automated data classification, field-level masking/tokenization, encryption and key management, secure data connectors to AI tooling, and access controls. Define a multi-year vision, implement pipelines and services, and partner across Data, Engineering, and Detection & Response to make secure-by-default the company standard.

Partner with business leaders to define and operationalize KPIs, build scalable dashboards and data models, perform deep analyses to uncover insights, and translate findings into actionable recommendations. Deliver recurring and ad-hoc analyses, ensure data accuracy and accessibility, and use AI-assisted tools to accelerate workflows while validating results for impact on growth, efficiency, and customer satisfaction.

Lead and execute Grow Therapy's multi-year Security Engineering roadmap. Build secure-by-default infrastructure (auth, authZ, logging, egress), drive data security and systematic data tagging, develop org-wide security scorecards, enable automated least-privilege and vulnerability management, and influence AI-native security and security culture across product, platform, and compliance teams.

Conduct empathetic live conversations with clients who canceled, missed appointments, or disengaged from care. Help clients rebook, rematch with providers, understand platform tools, and navigate payor-specific programs. Document interactions for handoffs, collaborate with clinical and operations teams, resolve escalations, identify engagement barriers, and contribute to improvements in the client care experience while meeting outreach and productivity goals.

Owns the Customer Operations knowledge lifecycle, creating and maintaining guides, SOPs, decision trees, job aids, macros, and Help Center content. Translates complex policies, product changes, compliance requirements, and workflows into actionable guidance. Partners with subject matter experts, Training, Quality, Product, and Operations leaders to validate content, manage updates, support launches, measure knowledge performance, and improve governance, findability, and AI-enabled knowledge retrieval.