Jobs at ServiceNow

Lead executive relationships and account strategy for assigned Global Systems Integrator clients. Drive new business, oversee cross-functional virtual teams, develop global account roadmaps, and achieve revenue targets across licenses, renewals, and professional services while promoting outstanding customer experience.

Sell ServiceNow software to mid-market enterprises (1,000–5,000 employees) by developing territory plans, qualifying prospects, delivering demos, managing accounts, partnering with marketing, and meeting quarterly and annual sales quotas while acting as a trusted advisor on AI and IT roadmap integration.

Lead strategic content audits and mapping across web, email, paid media, and marketing channels. Identify gaps, measure content impact on conversion and pipeline, develop messaging frameworks (including AI capabilities), build governance and metadata standards, feed hypotheses to experimentation and product marketing, and communicate data-driven recommendations to cross-functional teams.

Lead market success for Moveworks products on the ServiceNow platform. Drive territory strategy and account planning, coach AEs/ADRs/ACE, help customers envision digital transformation, align roadmap with specialists, and support solution wins. Partner with account teams and partners to execute and measure ROI. Travel required.

Lead specialty-solution sales for insurance accounts: drive territory and account planning, coach account teams, articulate digital transformation value, coordinate with specialists, and manage sales cycles while supporting strategy and execution.

Lead market success and solution wins for ServiceNow CRM in Financial Services. Drive territory strategy and account planning, advise account teams, envision digital transformation value for customers, coordinate with specialists, coach AEs/ADRs/ACE, and manage sales cycles while supporting inclusive team culture.

Lead on-time, on-budget implementations of the Moveworks platform for enterprise customers. Manage governance, scope, timeline, risks, resources, change management, and partner collaboration. Drive workflow design, adoption/change management, stakeholder alignment, issue resolution, and transition to Customer Success. Act as customer champion to Product and mentor team members.

Lead global go-to-market and co-innovation with a strategic partner for Autonomous Workforce. Own the global partner account plan, drive cross-geo alignment, enable product/solution education, coordinate demand generation and field activation, govern performance via QBRs and scorecards, and expand partner capabilities to grow pipeline and revenue across routes-to-market.

Drive and scale ServiceNow's AWS business across Banking, Insurance, and Wealth Management in the Americas. Own quota, pipeline forecasting, and executive relationships with customers and AWS. Lead virtual, cross-functional teams to develop joint solutions, negotiate complex contracts, build AWS field mindshare, ensure customer outcomes, and manage pipeline reporting and go-to-market activities. Up to 50% travel.

Lead global partner GTM and co-innovation for the Autonomous Workforce practice. Own partner account plans, drive cross-geo alignment, enablement, demand generation, operational playbooks, and governance to grow pipeline, revenue, and partner maturity across ServiceNow-aligned products and AI-driven solutions.

The role entails driving product value for customers, developing relationships with sponsors, translating business needs, evolving onboarding strategies, and promoting adoption and engagement with the product.

The role involves generating new business sales revenue in a SaaS model, establishing relationships with C-suite clients, and leading account strategy across teams.

The Client Director will manage relationships with ServiceNow's largest accounts, driving strategic leadership, team collaboration, and financial performance to meet targets.

Design and deploy access controls, authorization policies, and automated lifecycle workflows on the Veza platform. Lead IAM architecture and integrations across cloud and SaaS, implement JML provisioning, govern non-human identities, build API-driven integrations, advise security leaders, and run customer-facing deployments from requirements to production.

Act as an advocate for a portfolio of ServiceNow customers to drive adoption, outcomes, and license usage. Ensure technical health, guide cross-functional teams, apply Success Plays, create use cases, manage projects and escalations, and help customers realize maximum value from their ServiceNow investment.