ServiceNow
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Looking for a Global Vice President - Creator Workflow Solution Sales/GTM leader to drive growth, scale and consistency across the organization. Responsible for building global GTM strategies, managing a global team, and driving business transformation.
Executive Assistant role at ServiceNow supporting the Global VP, Strategic Customers & VP, Hyperscaler Sales. Responsibilities include calendar and meeting management, travel arrangements, expense management, onboarding support, and project work as needed.
As a Customer Success Manager at ServiceNow, you will advocate for customers, drive engagements, ensure customer success, and build strong relationships while promoting ServiceNow's best practices and innovations.
Seeking an experienced professional to join the Customer Service and Support (CSS) organization as a Service Owner. Responsible for determining and socializing the impact of initiatives on CSS teams, advocating for CSS team needs, and managing information flow and service quality. Must have customer success knowledge and subject matter expertise to represent CSS in cross-functional programs.
Collaborate with Cloud Capacity Engineering leadership to develop and execute robust programs to meet customer demands. Identify and address organizational challenges, drive change within teams, engage with stakeholders, and monitor effectiveness of solutions.
Help define a modern app developer experience for the ServiceNow platform, build high-quality and scalable code, work with product owners to deliver high-quality products, mentor colleagues, and contribute to new products and features.
Senior Business Operations Manager at ServiceNow responsible for driving strategic planning, budgeting, and operational initiatives to support company-wide growth. Collaborates with cross-functional teams to improve performance, efficiency, and customer experience. Provides key advisory support to leadership and leads corporate-wide initiatives for operational excellence and revenue growth.
Manage and exceed Support KPI's and critical Technical Support Metrics, lead technical team development, oversee Change Management, resolve customer escalations, drive incident management success, represent the company with customers, manage operations outages, evaluate processes and technology for improvement, and uphold company values.
Produce new business sales revenue through account planning, territory planning, and field-based sales activities. Develop relationships with C-suite personas, oversee client relationship mapping, and be a trusted advisor to customers. Identify specialist support resources.
Manage and exceed Support KPIs, partner with regional leaders to improve customer experience, handle high-impact escalations, provide business updates to senior leadership, drive case management success, manage major operations outages, evaluate processes and drive improvements, lead by example, participate in on-call rotation.
ServiceNow is looking for motivated individuals to join their Support Account Management team. Responsibilities include providing excellent support to customers and managing key accounts. The role offers competitive salary, career progression opportunities, and various benefits for employees.
As a Senior Staff Software Engineer at ServiceNow's PlatformX team, you will collaborate with researchers and engineering teams to introduce agentic AI to the ecosystem. Your responsibilities include building, testing, and running AI agents, working on AI applications, and leading technical discussions.
As a Staff Software Engineer at ServiceNow on the PlatformX team, you will collaborate with researchers and engineers to introduce Agentic AI to the ecosystem, build AI agents, improve model performance, and create applications leveraging AI capabilities. This role requires 8+ years of software engineering experience, proficiency in Python, Java, and/or JavaScript, familiarity with AI and LLMs, and knowledge of containerization and Kubernetes.
Ensure Solution Consultants demonstrate relevance to customers, deliver high-quality presentations, develop team members, maintain a recruiting pipeline, prioritize regional efforts, manage resources, and evaluate team members regularly. Experience in fast-growing IT environments, presales, managing presales teams, healthcare market, coaching and mentoring, and motivating teams required.
Lead a team of Solution Consultants in the Healthcare market, ensuring customer relevance, successful presentations, and commitments to ServiceNow solutions. Develop team members, maintain a recruitment pipeline, and collaborate with sales and marketing teams to drive business goals. Manage day-to-day activities and ensure effective resource utilization within the region.
The Sales Development Representative - Inbound at ServiceNow is responsible for qualifying leads, managing inbound leads, working on demand generation campaigns, and understanding how ServiceNow solutions address customer pain points.
Take small to large programmatic sales plays and programs from original concept through final implementation, develop detailed project execution plans, provide overall communication, align closely with the Global Sales Play Structure, and ensure cross-functional collaboration to deliver expected outcomes of the program.
Build high-quality, clean, scalable, and reusable code by enforcing best practices around software engineering architecture and processes. Work with product owners to understand requirements and own code from design to delivery. Mentor colleagues and contribute to new product features.
The Senior Director of Sales, Strategic System Integrators is responsible for leading the sales team focused on selling the ServiceNow platform to Strategic System Integrators. Key responsibilities include building a high-performing team, driving revenue growth, creating natural selling motions, and ensuring continued success of System Integrators adopting the ServiceNow platform.
As a Technical Support Engineer at ServiceNow, you will resolve technical cases created by customers, provide amazing customer support experiences, and use various technologies to troubleshoot issues. You will also play a key role in process and product improvements.
