Jobs at ServiceNow

Quota-carrying solution sales role responsible for building pipeline and closing complex enterprise deals for Finance, Procurement, and Legal Workflow solutions. Lead executive discovery, deliver demos, craft account strategies, quantify AI-driven value, and collaborate with cross-functional teams to drive transformation and revenue.

Drive new SaaS license revenue through account and territory planning, prospect research, and field sales. Build C-suite relationships, orchestrate account strategies across virtual teams, act as trusted advisor on IT roadmaps and AI integration, identify and engage specialists to win deals, and travel up to 50%.

Lead the Automated Testing Framework platform team to build scalable, secure intelligent testing capabilities. Manage multiple engineering teams, drive architecture and engineering excellence, integrate AI/ML into developer tooling, standardize automation frameworks, work with product and cross-functional stakeholders, provide customer field support, and grow engineering talent and processes for reliability and performance at scale.

Lead global Sales business operations, manage budgets, dashboards, KPIs, and executive-level special projects. Partner with sales leadership to drive strategy, organizational development, communications, and operational excellence across a matrixed, high-growth environment.

Partner-facing technical lead who enables partner teams on discovery, solution design, demos, and POV/POC execution. Delivers joint technical demonstrations, builds enablement content and labs, advises on integrations and validations, and supports partner marketing and transfer to post-sales. Travels 25–50% and collaborates with Product, Enablement, Marketing, Customer Success, and Support to improve partner win rates and solution delivery.

Lead digital M&A integration and product launch strategy: build playbooks, governance, and requirements; partner with M&A, Product, Marketing, Legal, and Engineering to consolidate digital properties, guide tech and marketing stack decisions, and drive launch visibility using analytics and stakeholder alignment.

Lead ServiceNow's Insurance go-to-market in the Americas, aligning sales, product, marketing, partners and accounts to seed and progress strategic insurance opportunities. Act as industry SME, engage C-suite, develop partner programs, influence product roadmap, analyze industry trends and KPIs, and drive pipeline and revenue growth across P&C, Commercial, L&A and Brokerage. Significant travel and cross-functional leadership required.

Drive new SaaS license revenue through account and territory planning, prospect research, and field sales. Build C-suite relationships, map and orchestrate cross-functional account teams, advise customers on ServiceNow and AI-enabled IT roadmaps, identify specialists for deals, negotiate agreements, and achieve sales targets while promoting customer success.

Lead and develop a team of pre-sales solution architects to drive partner-aligned solution development and go-to-market strategies. Assign and align resources to opportunities, support demand generation, recruit and coach staff, evaluate performance, and manage day-to-day operations (scheduling, expenses, reporting). Advocate ServiceNow platform solutions, integrate AI into workflows, and collaborate with cross-functional and executive stakeholders to accelerate partner monetization and market penetration.

Lead and grow a regional enterprise sales team for Life Sciences: set strategy, recruit and coach sellers, drive new business and renewals, manage territory/quota, forecast pipeline, engage C-level customers, and collaborate with solution consulting, partners, and services to meet revenue goals.

Lead strategy and market success for ServiceNow CRM in Automotive & Manufacturing. Support territory planning, coach account teams, help customers envision digital transformation and AI value, interlock with specialists, and drive solution wins while managing sales cycles and travel.

Partner with Sales to lead technical discovery, solution design, demos, and POV/POC engagements for enterprise customers. Translate security, identity, and asset visibility capabilities into business outcomes, deliver technical training and documentation, and engage stakeholders from practitioners to executives. Support marketing events and collaborate cross-functionally. Travel typically 25-50%.

Own product strategy and execution for Action Fabric, ServiceNow's headless access and monetization layer for agentic AI. Define invocation patterns, pricing and metering models, telemetry, and platform interoperability. Partner with platform, engineering, finance, and go-to-market teams to drive consumption, instrument usage, and position the product in the market. Shape standards, influence partners, and enable customers while tracking adoption and business metrics to iterate quickly.

Lead product marketing for ServiceNows Banking CRM: define messaging, drive product-to-market launches, enable sales with positioning and proof points, support complex deals and demos, monitor competitors, and embed AI-first workflows across research, content, and launches to drive pipeline and adoption.

Lead global Account-Based Experience (ABX) strategy and execution to drive engagement, pipeline, and revenue for strategic enterprise accounts. Build scalable ABX playbooks, align with Sales and Field Marketing, orchestrate multi-channel personalized campaigns, manage ABX tech stack and CRM integrations, analyze intent and engagement data to optimize performance, and run high-touch field activations and advocacy programs.

Lead territory strategy and drive adoption of Moveworks solutions on the ServiceNow platform for retail and hospitality. Partner with account teams to plan, coach AEs/ADRs, articulate ROI, support digital transformation visioning, and manage sales cycles. Align recommendations with Now Value principles and coordinate with specialists and partners. Travel 30–50%.

Lead enterprise pricing and monetization strategy, drive C-suite sponsored initiatives to grow revenue, align product and deal-desk commercial principles, work cross-functionally with product and GTM, and translate insights into actionable recommendations for senior leadership.

Own technical delivery of Moveworks AI Agents for enterprise customers: gather requirements, design and build integrations and automations, tune LLM-based solutions, advise on AI roadmaps, synthesize feedback to product, and create reusable templates to scale implementations.

Drive market success and solution wins for Moveworks on the ServiceNow platform in financial services. Guide territory strategy and account planning, coach AEs/ADRs/ACE, partner with specialists and customers to define digital transformation value, and support sales cycle execution. Travel 30–50%.

Lead full sales cycles for ServiceNow CRM and Customer Workflow solutions. Develop territory and account plans, build executive relationships, align solutions to business priorities, drive pipeline generation, and collaborate with cross-functional teams to close complex, multi-stakeholder deals and expand customer footprint.