Jobs at Zocdoc

Lead and grow a marketplace growth analytics team to drive product and marketplace performance. Define success metrics, own experimentation strategy, deliver rigorous analyses (forecasting, causal inference, predictive modeling), partner with Product/Engineering/Finance, and translate insights into prioritized product decisions and reliable reporting. Balance strategic leadership with hands-on analytics and embed measurement into the product development lifecycle.

The Sales Manager for SMB Sales will lead and coach a sales team to drive revenue growth, build strong diverse teams, and communicate effectively across the organization.

Lead marketing measurement and experimentation to quantify attribution and incrementality, optimize ad platforms and CRM, build performance data assets, analyze lifecycle engagement, and communicate insights to influence marketing strategy and spend allocation.

Own continuous monitoring and health checks for system integrations. Troubleshoot real-time API and data flow failures, analyze logs, optimize integrations, and coordinate fixes with DevOps and cross-functional teams while integrating GenAI tools for automation.

Zocdoc seeks individuals interested in improving healthcare. Connect to explore future roles as the company grows and evolves.

Lead and grow strategic distribution partnerships end-to-end: identify, negotiate, launch, and optimize partner relationships. Own partner performance, conduct business reviews, drive expansion opportunities, coordinate cross-functional execution, and build compelling business cases to align partners with Zocdocs strategic goals.

Lead architecture and development of a self-service spend management platform that moves money. Build reliable backend services, enforce budgets and spend tracking, mentor engineers, collaborate with Product/Design/Analytics, and integrate GenAI tools to improve spend recommendations and automation.

As a Staff Cloud IAM Engineer, you will lead identity and access management strategy, ensuring secure access, automating workflows, and maintaining operational integrity across corporate IT systems.

Support sales leadership by translating strategy into execution: define KPIs, build dashboards, analyze data for forecasting, resource allocation, incentive design, policy and process optimization, and cross-functional program implementation to drive growth and efficiency.

The Customer Success Manager maximizes provider performance on Zocdoc by understanding their goals, upselling products, and driving overall success.

The Staff Analytics Engineer leads the design and implementation of data solutions, enhancing analytics capabilities across Zocdoc, collaborating with multiple teams to drive strategic insights.

The Staff Software Engineer will architect and develop systems connecting patients and providers, improve data reliability, and mentor engineers. They will work on generative AI technologies to enhance user experiences.

Lead end-to-end product design efforts for a major product, collaborating with cross-functional teams, iterating quickly on complex, data-rich workflows, advocating design decisions, mentoring junior designers, and contributing to design standards and research practices to improve patient-facing healthcare experiences.

The AI Support Operations Manager will improve customer support through AI, optimizing workflows, and ensuring high-quality service across platforms. Responsibilities include designing AI-powered processes, monitoring performance metrics, and collaborating with cross-functional teams.

As a Client Success Manager, you will drive customer success for enterprise partners by engaging with stakeholders, providing data-driven insights, and enhancing their experience with Zocdoc's services.

Lead full sales cycle for Zocdoc Practice Solutions, growing adoption of Online Scheduling and AI Voice Assistant. Prospect, manage pipeline, close enterprise deals, drive expansion, deliver demos and executive presentations, partner cross-functionally, and use CRM, analytics, and generative AI to improve sales outcomes.

As Design Director, you will lead the design direction of the Practice Solutions domain, develop teams, and define product strategies that enhance patient care access.

As a Lead Sales Recruiter at Zocdoc, you'll manage the end-to-end recruitment process, support staffing for Sales and GTM teams, and improve candidate experiences through effective partnerships and data-driven strategies.

Lead strategic finance support for performance and brand marketing by owning forecasting, reporting, modeling, and business-case development. Partner with marketing and analytics to measure and scale investments, assess attribution and incrementality, track performance against targets, and recommend optimizations. Build driver-based financial forecasts, evaluate new channel or market opportunities, prepare leadership materials, and improve financial processes and tools to enhance investment efficiency and decision-making.

Design, build, and operate Zocdoc's internal developer platform, CI/CD pipelines, and developer tooling to improve developer productivity, safety, and reliability. Collaborate across teams to deliver platform investments end-to-end, drive adoption, advance AI-assisted development capabilities, mentor engineers, and ensure platform patterns meet security and compliance requirements.