Jobs at Zocdoc

Owns investor relations and supports capitalization strategy, fundraising, tender offers, Board reporting, investor communications, and equity-related M&A initiatives. Develops financial scenario models, valuation analyses, and cap-table materials while crafting investor and Board narratives. Leads complex cross-functional capital projects, tracks market and competitor trends, manages diligence and reporting processes, and partners with senior leaders on strategic financing initiatives.

Own the vision, strategy, and roadmap for accurate provider data and bookings. Build configuration, workflow, automation, and AI-assisted products that reduce manual work, prevent booking issues, and support provider operations at scale. Define success metrics, lead discovery, write requirements, and partner with Engineering, Design, Operations, Data Science, AI Operations, and healthcare-focused teams to deliver reliable, scalable solutions.

Leads revenue enablement for assigned products and healthcare domains, including launch readiness, onboarding, training, assessments, and ongoing learning. Translates complex product and healthcare concepts into scalable learning experiences, partners with Product, Product Marketing, and Revenue leaders, and measures program effectiveness through learner feedback, assessments, and business data. Maintains accurate educational content and improves seller readiness, knowledge, and business outcomes.

Lead and grow strategic distribution partnerships end-to-end: identify, negotiate, launch, and optimize partner relationships. Own partner performance, conduct business reviews, drive expansion opportunities, coordinate cross-functional execution, and build compelling business cases to align partners with Zocdocs strategic goals.

Own end-to-end commission operations for Sales and go-to-market teams, including calculations, reconciliations, approvals, payroll submissions, disputes, and employee statements. Lead implementation of an incentive compensation platform, streamline legacy plans, establish data governance, automate crediting logic, coordinate plan transitions, and partner with Finance on forecasting and accruals. The role requires strong analytical, systems, communication, organizational, and confidential-information management skills.

Leads Marketing’s planning, prioritization, portfolio management, integrated calendar, and decision-making processes. Identifies dependencies, risks, capacity conflicts, and tradeoffs while coordinating cross-functional initiatives. Establishes lightweight operating standards, improves workflows and technology adoption, and evaluates practical AI applications. Partners with senior leaders and marketing teams to connect strategy with execution, improve delivery, and increase organizational effectiveness.

Lead and build Zocdoc’s provider acquisition function, including strategy, performance marketing, ABM, search, CRO, web experiences, events, experimentation, attribution, and reporting. Own budgets and outcomes such as MQL quality, active provider growth, ROAS, payback, conversion, revenue, and provider LTV. Partner cross-functionally, establish scalable operating models, and recruit and develop the acquisition team.

Lead enterprise sales strategy and execution for large healthcare organizations, managing and developing sales leaders and senior salespeople. Build high-performance team culture, establish scalable processes and best practices, forecast commercial outcomes, drive revenue growth, and collaborate with internal stakeholders to improve workflows. Use data and strategic planning to meet company goals and client expectations while maintaining accountability, communication, and team engagement.

Analyze large datasets and conduct statistical, causal, and experimental analyses to answer product and business questions. Build dashboards and visualizations, investigate metric changes, identify data quality issues, and communicate actionable insights. Collaborate with Product, Engineering, and Data Engineering to validate metrics, experiments, and measurement approaches, while documenting methodologies and assumptions.

Provides entry-level IT support for New York office employees and remote U.S. users. Responsibilities include help desk triage, troubleshooting, account administration, onboarding and offboarding, asset and inventory management, equipment shipping and returns, conference room and A/V support, and coordination with IT procurement. The role requires strong organization, customer service, communication, and willingness to learn.

Own top-of-funnel sales development for mid-market healthcare accounts by researching prospects, identifying decision-makers, executing outbound strategies, generating qualified opportunities, conducting discovery, addressing objections, and supporting enterprise sellers through pipeline progression.

Manage approximately 50 healthcare provider accounts through proactive outreach, consultative meetings, and follow-up. Help practices improve platform setup, adopt features, expand partnerships, increase patient bookings, and achieve performance goals. Build relationships with stakeholders, handle objections, provide product recommendations, prioritize accounts, and collaborate with internal teams on account optimization and feature installations.

The Director will build Zocdoc’s Lifecycle Marketing function and support Product-Led Growth for provider customers. Responsibilities include developing lifecycle strategy, data foundations, decisioning, personalization, multichannel engagement, experimentation, measurement, and AI-enabled automation. The role partners closely with Product, Engineering, Data Science, Sales, Customer Success, and Revenue Operations, while recruiting and leading a high-performing team focused on provider activation, adoption, retention, revenue, and customer outcomes.

Designs and operates observability, automation, infrastructure as code, CI/CD, and reliability practices for distributed AWS systems. Partners with engineering teams to improve service visibility, scalability, performance, networking, deployment safety, incident response, and operational ownership. Participates in on-call rotations, leads incident response when needed, and drives blameless post-mortem remediation. Develops reusable platform standards for containers, service communication, secrets, routing, and production readiness.

Staff Software Engineer responsible for designing and developing backend services, APIs, and data models powering healthcare scheduling and availability systems. The role leads architecture for complex, scalable scheduling logic, drives cross-team technical initiatives, ensures operational excellence, collaborates with product and design teams, mentors engineers, and contributes to engineering quality. Primary technologies include C#/.NET and AWS, with opportunities to work across the stack using React and TypeScript.

Own full-cycle technical recruiting for engineering, infrastructure, data, security, product, and technology leadership roles. Partner with hiring managers, develop sourcing strategies, build diverse pipelines, advise on talent markets and assessments, close candidates, and improve recruiting processes. Use funnel analytics and ATS and sourcing tools to monitor pipeline health, improve hiring efficiency, and deliver an inclusive candidate experience.

The job description provides limited role-specific details. The Platform Engineering Manager would presumably lead platform engineering efforts supporting Zocdoc’s digital healthcare marketplace, collaborating with teams to build reliable, scalable infrastructure and platform capabilities.

Lead and coach Sales Associates generating enterprise pipeline across provider group and mid-market segments. Analyze Salesforce metrics, improve sales processes and presentations, develop scripts and content, increase win rates, foster team culture, and partner with bottom-of-funnel teams to build territory relationships and pipeline.

Leads Ventures operations by translating strategy into executable plans, coordinating cross-functional initiatives, removing execution obstacles, supporting planning cycles, and synthesizing performance insights for business leaders. Partners with Strategy, Sales, Product, Marketing, Engineering, Analytics, Legal, and Finance to drive operational excellence, growth, prioritization, and weekly business reviews.

Build and lead Zocdoc’s Talent Operations function from scratch. Own and optimize recruiting technology, integrations, knowledge systems, dashboards, metrics, data integrity, and compliance processes. Partner with Talent Acquisition, People Analytics, Legal, People Systems, and Total Rewards to improve recruiting efficiency and stakeholder experience. Manage two Recruiting Coordinators while remaining hands-on with tooling, documentation, reporting, process design, vendor management, and cross-functional initiatives.