Jobs at Zocdoc

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As a Product Marketer, you will shape, communicate, and launch Zocdoc’s innovative products to patients. You’ll bring audience, industry and opportunity insights to the product development stage. You’ll collaborate closely with marketing, sales and product teams leading the development of go-to-market plans, including creating positioning and adoption strategies. This is a great opportunity for a smart and passionate marketer to directly impact how patients experience Zocdoc, while driving growth for Zocdoc and its users.  

Contribute across the stack with technologies like React, Scala, Node.js and C#. Build products designed to scale quickly like new patient interactions, native advertising technology and new functionality that helps doctors optimize their Zocdoc experience. Ship new features to millions of users autonomously, with fully automated continuous integration and deployment. Work with industry leading technologies across AWS in a scalable and resilient microservice environment. Collaborate with our agile team of dedicated and brilliant engineers, product managers, and designers. Share and learn through our technology guilds, design and code review processes, and teams that love to explore new ideas and work together!

As a SQL Server Database Administrator, you’ll be responsible for ensuring the availability and reliability of Zocdoc’s core SQL Server databases. You’ll play a leading role in implementing and maintaining best practices for database administration. Zocdoc moves quickly, so it’s vital that you ensure our databases are running at optimum speed and efficiency. We believe patients should have an easy and seamless experience throughout their healthcare journey, and we need you to make that happen.

We are looking for an experienced and caring design and research operations leader to join the product design and research team.  Your work will play a vital role in helping add speed, quality, cross-team collaboration and ensure that our user insights are shared and acted on across our organization.  You will help establish, iterate, and maintain the processes, rituals, and relationships that make the space for the team to do their best product design work.  

As a UX Researcher you would be responsible for conducting research and helping with the synthesis. Ultimately, you will uncover and share the insights that help Zocodoc teams understand how people think about and experience healthcare, so that we can build products and services that address vital and unmet needs.  Recent user research has focused on how people are responding to COVID, how they think about and use telemed, and how bias affects healthcare and how we might respond. There is still far more to learn, so you’ll have an opportunity to make a big impact here, and we expect you to.

We are looking for a Senior Software Engineer (SSE) to join our engineering team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full stack SSE’s have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

We are looking for a Senior Software Engineer (SSE) to join our engineering team at Zocdoc! As a SSE at Zocdoc you’ll balance individual contribution with mentorship. Full stack SSE’s have the opportunity to work across the stack, front to back and everything in between. You’ll take ideas from inception to reality by rapidly building prototypes, iterating and releasing them. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

Our Mission: Healthcare is too hard. At Zocdoc, we strive every day to make it easier for patients to get the care they need. Founded with a mission to give power to the patient, Zocdoc enables the seamless healthcare experience patients expect and deserve. Every day, we hear from patients who tell us about the very real difference we’ve made in their lives. You can hear some of their stories here. Your Impact on our Mission: Our Senior Sales

As a Senior UX Researcher you would be responsible for planning and conducting research. You will also drive the synthesis of insights and lead relevant workshops. Your aim will be to uncover the unexpected and big insights that help Zocodoc teams understand how people think about and experience healthcare. Great research will change how teams think, so that we can build products and services that address vital and unmet needs. You’ll collaborate with designers, engineers, product managers, and our research lead to make that happen.

Join Zocdoc as a Senior Mobile Product Manager and help us build a better healthcare experience! Mobile devices are the central way our highest engaged users access healthcare and we're looking for a mobile leader to define how we grow and what problems we solve for these patients next.

As Product Counsel, you will be a key advisor to Zocdoc’s product, engineering and marketing teams, providing legal insight on issues including but not limited to: data security and privacy, marketing and advertising compliance, and health regulatory compliance.  You’ll work collaboratively, with autonomy, and help manage multiple high priority, high value projects alongside passionate and mission driven Zocdoc’rs. Most of all, you’ll play a role in helping launch amazing product experiences that give power back to the patient!

Assess the application threat landscape by architecture reviews and threat modeling. Perform validation of security controls to ensure adherence with industry best practices. Evaluate and operationalize security tools by integrating with the development environment and commit/build pipelines. Review security test results from vulnerability scans, penetration testing and propose appropriate remediation or mitigation controls. Take initiative in driving internal security and privacy initiatives.  Participate in incident response and analysis.  Help with HITRUST and SOC audits.

As an Information Security Project Manager, you will be involved in helping our company improve security and help design and implement information security programs that can keep pace with the ever changing threat landscape. You will use your background to help align information security to a fun, fast paced environment. Join us in our mission to help transform healthcare for millions of people. 

We are looking for a Principal Front End Engineer (PSE) to join our engineering team at Zocdoc! As a PFE at Zocdoc you’ll balance individual contribution with mentorship. PFE’s build out our front end technology infrastructure and continue to push the boundaries of usability and delight with our products. You’ll build scalable products that make the healthcare experience for patients, providers, and Zocdocr’s simpler, safer, and more efficient.

As an Enterprise Operations Senior Analyst, you’ll work in collaboration with our Enterprise Health Systems teams and Zocdoc leadership on strategic initiatives to unlock additional opportunity and growth. Your work and insights will help drive productivity improvements, inform sales processes and innovation, and provide even greater performance visibility for our talented sales team.   

As a Design Lead, your creative and idea-driven approach will  introduce Zocdoc to millions of patients and doctors alike! You’ll play a key role in evolving the Zocdoc brand across multiple channels and touchpoints—including visual assets,  digital product features,  ad campaigns and printed collateral.  In short, you’ll play an integral role in telling our story and giving power back to the patient!  

As our Director of Engineering you’ll work closely with our Product team to build a better health care experience. Your leadership of our software teams will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients.  Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing.  Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc. 

Lead, manage, and grow the Data Science, Data Engineering, and Business Intelligence teams at Zocdoc. The Data Science team uses machine learning to power product and business decisions. The Data Engineering team maintains our Data Warehouse and builds the software that provides orchestration for ETL jobs that feed our data warehouse. The BI team is responsible for data governance, reporting infrastructure, and product analytics. As the leader of the Data team you’ll work with data, product, engineering, finance, marketing, and business operations leadership to drive an actionable roadmap for each team. You will report to the CTO and will be involved in developing product roadmaps, ensuring data is driving our key business decisions. Ensure data best practices and play a critical role in building a data-driven culture throughout the entire organization.

As the Director of Business Development, you will work closely with the Product, Sales and Business Operations team to craft partnerships with other healthcare organizations. This crucial role helps simplify and streamline the overall healthcare journey for patients and providers by powering Zocdoc’s technology with strong back-end integrations. 

In this crucial role, you will structure analysis and synthesize data-driven insights to develop and prioritize our commercial strategy. Our team works cross-functionally with teams across the organization, such as sales, marketing, product, and others, to identify and answer high priority business questions. Our business is expanding quickly, and we’re looking for future leaders to help contribute to our growth.

As a Revenue Accountant, you will play a key role in Zocdoc’s revenue recognition and accounting for company growth. You will be responsible for building and maintaining relationships with teams across the organization to ensure our revenue accounting is accurate for our products. The Revenue Accountant is responsible for applying their GAAP knowledge to complex areas of the financial statements.

As a Sales Training Manager, you’ll create the infrastructure needed to support our growing teams, who are improving access to healthcare across the country. You’ll lead a team of Sales Trainers to build programs that onboard our sales representatives, help them win more effectively, and continue coaching them throughout their careers. You will coach and develop our trainers, ensuring that they create training that sales reps love attending because it elevates their skills and gets results. 

As the Manager, Implementation you will grow and develop a team of Implementation Leaders who drive successful launches of enterprise partners. These enterprise partners are key to growing our inventory of doctors on the platform so that patients are able to find the right care provider for them. The Implementation Leaders also collaborate with stakeholders across the company to accelerate important intra-departmental initiatives with their project management expertise. You will help them develop the work plans and navigate organizational dynamics in order to ensure successful delivery and move company goals forward.

As a Senior Sales leader in our organization, you’ll play a pivotal role in helping us scale and grow our business, improving access to healthcare across the country.  You’ll lead a team of remote Sales Development Representative Managers, driving strong sales performance, while building a supportive, and accountable team culture.  You’ll coach and develop leaders, assist in the recruiting and hiring process, create open lines and channels of communication with our sales professionals, and work with our sales leadership team to continue evolving and improving our processes.  Your collaborative, culture-focused, and accountable approach will play a meaningful role in this next era of growth.  

In this role, your goal will be to keep our ever-expanding sales team aligned and in-the-know about what’s going on across the business. Your main responsibilities will be producing weekly, monthly and quarterly communications that are presented to various levels across the organization. You will own editing and crafting sales communications, as well as help us continue to develop our sales resource hub. Every day, you’ll tap into your relationships within sales and across the organization to gather updates, ask smart questions, and package it all in a way that's engaging and digestible for our team. You will identify ways we can continue to foster and evolve our Sales culture by dreaming up new programs and events aligned with Zocdoc’s core values.

As our Engineering Manager you’ll work closely with our Product, UX and Analytics teams to build a better health care experience. Your leadership of our software team will result in us shipping quickly with the right amount of investment in infrastructure, bettering our product and improving the lives of millions of patients.  Your dedication to building a culture of transparency, inclusion, and support will help ensure that our engineering is always evolving and growing.  Your ability to combine technical capabilities, digging into details to unblock teams and steer through complex engineering tradeoffs, with business knowledge and context is crucial for the success of Zocdoc. 

You’ll be the Director of Sales Lab - where you’ll be responsible for testing new scripting, strategies, and products that increase productivity and revenue for Zocdoc.  You’re a collaborator and results driver at heart, and will work closely with our product, marketing, and sales teams to ideate and prioritize what initiatives we should pilot.  Your judgement, vision, and business acumen partnered with your passion for people leadership will help create new corridors or growth for Zocdoc. 

Our Mission: Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience. Your impact on our

As a Remote Sales Manager at Zocdoc, you’ll be the designated coach for 10-15 remote Sales Development Representatives, and will work to grow our nationwide provider base.  Although you and your team will be working remotely, we fully believe in embracing our value of Together not Alone.  You’ll provide hands-on coaching, and work to foster and create an inclusive, collaborative, and performance based culture.  You’ll also work closely and collaboratively with our Senior Sales leadership to develop and implement strategies that drive top of funnel results in a remote environment.  If you’re a collaborative and inspiring leader looking to leverage your sales leadership experience to make a difference, look no further! 

The mid-market sales manager is responsible for driving sustainable provider growth from large medical practices. The successful candidate will work to innovate on our approach to existing clients with a focus on sustainable value maximization from large, complex organizations. This will require a natural bias toward process and repeatability, while also possessing strong flexibility and sales instincts to drive results from a variety of customer types. This person will lead and coach account managers of ranging seniority, including account associates who are tasked with systematically improving performance of medium sized medical groups on Zocdoc and account managers who are responsible for developing bespoke strategies to increase LTV of large practices.

As an Inbound Sales Development Representative (iSDR) you’ll play a critical role in putting power back into the hands of the patient by helping us meet and exceed our sales growth goals. This isn’t your standard sales job - you’ll be given constant support, with a hands on, immersive training program, consistent feedback and development, and work alongside driven and passionate sales professionals.    As a Zocdoc’r, you may be working remotely, but that doesn’t mean you’re working alone. Your Sales Manager will act as your dedicated coach, guiding you through inbound and outbound sales strategies. You’ll master communicating value efficiently, navigating gatekeepers, and executing on a successful outreach strategy from our comprehensive training program.

This is a great opportunity for a smart and technical marketer to grow the CRM program at Zocdoc for our patient user base. The role will play an integral part in driving patient engagement and retention one of the largest levers for our business. You have the opportunity to develop a program that helps make Zocdoc the place consumers think of when they need to access healthcare by developing strategies to stay top of mind and in their inbox. 

Our Mission Zocdoc is the tech company at the beginning of a better healthcare experience. Every day, we are driven by our mission to give power to the patient, building products and services that simplify and streamline the overall healthcare journey for patients and providers, delivering the modern healthcare experience they expect and deserve. Healthcare moves slow. We move fast. Patients deserve speed and convenience.  Your Impact on our

We are looking for a Senior Data Engineer (SDE) to join our data team! At Zocdoc you’ll balance individual contribution with mentorship, and drive some of our most exciting and complex projects. As a Senior Data Engineer, you’ll help us build infrastructure for collecting, storing, processing, and analyzing huge sets of data in batch and streaming pipelines. You will work with the Product Engineering, Marketing, and Sales teams to model data and build ETL. You will be an influential contributor to the design and implementation of data flows and tools necessary to make key strategic decisions, and power machine learning and personalization within the product.

Our Mission: Healthcare is too hard. At Zocdoc, we strive every day to make it easier for patients to get the care they need. Founded with a mission to give power to the patient, Zocdoc enables the seamless healthcare experience patients expect and deserve. Every day, we hear from patients who tell us about the very real difference we’ve made in their lives. You can hear some of their stories here. Your Impact on our Mission: As a Copywriter,

The Financial Planning & Analysis Associate will be responsible for building and maintaining departmental budgets and monthly forecasts as well as analyzing data to influence business strategy. Zocdoc is looking for someone who is proactive in analyzing financial variances and can effectively communicate financial results and forecasts. This position will interface directly with department leaders and corporate executive management.