At Skillshare, we’re working to build an engaged community of curious, lifelong learners. As a Community Manager, you’ll work to foster high-quality interactions amongst students and teachers, while growing brand loyalty and member satisfaction.

You’ll be on the front lines: designing experiences for our members and bringing them to life through content production, curation and community moderation. With a deep understanding of our users’ needs, you’ll deliver insights to the Product team and collaborate on new and innovative ways of increasing community engagement.

What you'll do:

• Design and moderate online workshops to foster learning and engagement
• Review and curate classes and projects to highlight Skillshare’s best content
• Plan and facilitate contests, challenges, and other online & offline events to motivate our members and build community
• Keep a pulse on community feedback and deliver insights and recommendations to make learning on Skillshare more engaging

Why we're excited about you:

• You’re an excellent communicator and can adopt Skillshare’s brand voice to effectively craft content and communicate with our members at scale.
• You’re super organized, able to manage multiple projects and work cross-functionally with operational excellence.
• You’re equally excited by strategy, project management, and execution.
• You love coming up with new ideas and then also getting hands-on and figuring out if they work.
• You have an eye for great content and are comfortable making editorial judgements in line with Skillshare’s brand principles.
• You’re familiar with the creative community, or are able to quickly immerse yourself in the field.
• Startup and/or previous community management experience are bonuses, but not required.

Why you're excited about us:

• Impact: Community is at Skillshare’s core, and your work will play an important role in driving user engagement and retention.
• Growth: Our team is small, so you’ll have room to wear a lot of hats and take on more responsibility over time.
• Our mission: We are building a learning ecosystem for the new economy and changing millions of lives for the better.
• Our team: We have a passionate, smart team that is a lot of fun to work with.
• Your life: We take pride in our flexibility. Working remotely is part of how we need to work these days. You’re a professional, and we trust you to do what you need to do.

Skillshare is an online learning community whose mission is to connect curious, lifelong learners everywhere – and, in so doing, build a more creative, more generous, and more prosperous world. Today, our community has grown to over 5 million members who come to Skillshare to learn creative and entrepreneurial skills, network with peers, and even teach a class themselves. We are backed by Union Square Ventures, Spark Capital, Amasia, Spero Ventures, and Burda Principal Investments.

Skillshare is committed to building a diverse team that reflects a variety of backgrounds, perspectives, and skills. We work to ensure a consistent interview process, fair compensation, and inclusive work environment for all.