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Technical Content Specialist

| Greater NYC Area

WHO WE ARE LOOKING FOR:

We’re looking for someone to plunge into the deep end of marketing and drive product adoption by communicating how to use our sophisticated programmatic advertising platform. Everyone says you’re a good technical writer, but you’re so much more than that. You might not be an expert when you start in on a topic, but you work effectively with those who are, and soon earn their respect and trust. You have the talent to take complex technical information, distill it down to essential concepts, and create multimedia content that gives people an “aha” moment. In fact, you’re so good at that, other people rely on you to review their content for style, consistency, and impact. You have a keen eye for the small things that make the good great and are delighted when you help the team say it better.

WHAT YOU WILL BE DOING:

  • Communicate effectively about The Trade Desk and its products to internal and external audiences in a variety of media, including text, graphics, and video. Combine technical accuracy with compelling language that highlights both the “how” and the “why” of our platform and its features.
  • Create and maintain clear, accurate, and engaging technical content that empowers digital advertising professionals to use The Trade Desk platform to meet their business goals.
  • Collaborate with marketing managers, product teams, and other technical communicators to ensure all technical content fits into The Trade Desk’s brand and product themes and supports specific marketing campaigns.
  • Effectively and diplomatically edit colleagues’ content.
  • Manage content through the development and publication cycles using JIRA and other workflow management tools. Assist in creating and managing content lifecycle processes.
  • Publish and manage content in Guru, Confluence, and other publication channels on a weekly release cadence.
  • Assist in building and administering Guru, Confluence, and other publication channels.
  • Adhere to corporate and departmental style guidelines and help refine those guidelines as needed.

WHAT YOU BRING TO THE TABLE:

  • Bachelor’s degree in a field where you have written on complex topics with clarity and impact. Technical degrees with strong communications skills welcome.
  • 2-5 years’ experience as a technical communicator. Experience with SaaS platforms preferred. We will ask for examples of your technical communications work.
  • Demonstrated experience creating web-ready text, graphical, and video content on a technical or other complex topic as shown by examples you provide.
  • Experience with Guru or other online authoring and publication tools, Adobe or other screen capture and audiovisual tools, and Atlassian JIRA or other workflow management tools.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The Trade Desk does not accept unsolicited resumes from search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired; such resumes will be deemed the sole property of The Trade Desk. The Trade Desk is an equal opportunity employer. All aspects of employment will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReduxLibraries
    • ASP.NETFrameworks
    • SparkFrameworks
    • CassandraDatabases
    • HiveDatabases
    • Microsoft SQL ServerDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our NY office is sandwiched between Flatiron and K-Town, close to lots of subway stations.

An Insider's view of The Trade Desk

How do you collaborate with other teams in the company?

Our most recent Connected TV (CTV) launch was exciting because CTV is a big industry game changer. A lot of people from the London office worked on the project, so I know about the problems we had to solve in order to get us to the point where we could push it live. I’m excited to see how well it takes off.

Kruna

Software Engineer

What makes someone successful on your team?

Unrelenting curiosity. When you’re given a problem or task, you’re so curious that you become obsessive about solving it. I always know that I’ve found great engineers when they refuse to let go of a problem I’ve given them until they figure it out. This quality proves especially useful for a lot of the problems we work on.

Tim

Senior Software Engineer

How do you make yourself accessible to the rest of the team?

During the Engineering Palooza event three years ago, a group of 25 engineers, spent a week in Boulder just brainstorming ideas and talking about our next-gen infrastructure. The sheer brain power in that room was absolutely amazing! Since then, the team has grown, ideas have expanded, and we’re tackling more complex problems than ever before.

Arvind

Principal Lead Software Engineer

What's the biggest problem your team is solving?

Those moments usually involve us looking at vast volumes of data to answer a question or inform a decision. A few examples are investigating how a client uses a certain feature, so we can build a new one to increase efficiency, or helping partners write an attribution model or build a custom report, so they can gain new insights from their data.

André

Solutions Architect

What are The Trade Desk Perks + Benefits

The Trade Desk Benefits Overview

At The Trade Desk we think what you do outside the office is just as important as what you do inside the office, which is why we offer a range of benefits to help our employees lead a healthy and balanced life. We offer competitive benefits ranging from parental leave to savings and investments plan that help you plan for the future. We have offices around the world and they all have something that makes them unique, whether there's a fridge stocked with local craft beer, or daily ping pong tournaments, there's always something fun happening at our TTD offices.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours

Additional Perks + Benefits

Competitive Salary. Flexible Hours. Meaningful Stock Options. Full health, dental, and vision coverage. Awesome office location with fully stocked fridge, gourmet local coffee, games and breakfast & lunch 2-3X per week.

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