UX Writer

| Greater NYC Area

About the Role

Namely is seeking a UX Writer/Copywriter to join the Product Design team. We’re growing rapidly and working closely with engineers, customers, and support to help re-make and grow some amazing capabilities.

As UX Writer, you’ll help set the tone and voice for Namely’s brand as expressed through its product. You will work closely with UX/UI product designers, product managers, and researchers to help us find the right way of guiding a variety of users through tasks large and small. You’ll help us make tasks which might seem either mundane or complex become simple and intuitive. And of course you’ll work closely with our Marketing copy and content team on evolving and implementing the Namely style. From changing the way admins run payroll, or employees think about complex benefits systems, to just helping people communicate within and across teams, this is an opportunity to help develop better ways for people to work together.

Please submit a portfolio or writing sample with your application.

Responsibilities  

  • Work closely with stakeholders from designers to subject matter experts.
  • Review and analyze existing copy across the platform to find places to optimize.
  • Write clear, concise, usable and useful editorial copy, user interface text, and emails.
  • Work with designers to create and maintain a design and copy style guide for use across the platform, including a library of technical terminology and uses.
  • Ensure that our content meets style and compliance standards, ADA requirements, and is consistent across touchpoints.
  • Integrate learnings from research and analytics.
  • Manage deadlines across multiple concurrent projects.

Requirements  

  • BA in English, journalism, advertising, marketing or other relevant field or equivalent education and experience.
  • A minimum of 3+ years of web content production and UI writing experience.
  • Superior writing, editing and proofreading skills; can fit a complex idea into a handful of words.
  • An advocate for users and their needs throughout their tasks.
  • Understanding of design principles, web writing best practices and how content fits into the user experience.
  • Experience collaborating with designers, engineers and product managers.
  • Strong technical literacy, with experience using Google G-Suite and Atlassian products.

Nice to Have

  • Experience working with a SAAS-based digital product organization.

About Namely

Namely is the first HR, payroll, and benefits platform employees actually love to use. People are at the center of everything we do—from our platform to our staff. Why join us? We believe every company and every employee deserves a great workplace, supported by HR technology they use and love. Most importantly, we believe in giving you the tools you need to do the best work of your career.

We invite you to fill out the EEO survey below as part of our ongoing diversity initiatives at Namely. Your participation in the survey is completely optional and voluntary, and none of the information you provide will be considered in the hiring process or with respect to any employment decision made by Namely. Namely will have access only to anonymized data submitted through these surveys.

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Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • FluxLibraries
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics

Location

We're in the heart of downtown, just steps away from the major transportation hubs of Fulton Center and The Oculus, nearby tons of great lunch spots!
195 Broadway, New York, NY 10007

Insider's spotlight

How does your team reward individual success?

In Sales Development, success is more obvious since it is metric based! We have monthly competitions where prizes range from trips to visit our offices, tickets to sales development meetups or visa debit cards. We also carve career paths and give additional responsibilities to successful individuals.

Daisy

Manager, Sales Development

How do you collaborate with other teams in the company?

Namely is an inherently collaborative environment. Engineers will work with other departments on a daily basis, ranging from Product to QA to Customer Success. We don't do this just because it is the nice thing to do. We do it because it is vital to collaborate at all levels to solve some of our hardest problems effectively and efficiently.

Sid

Jr. Software Engineer

What makes someone successful on your team?

We stay away from rigid lines of growth, allowing for a wide variety of avenues. Whether that path leads you towards management, taking on more responsibility in your current role, or even to an entirely different department, we're focused on what success and growth means for each individual.

Rick

Client Success Manager

What’s the vibe like in the office?

Work hard play hard! We don't work here because it’s easy, we work here because we want to solve challenging problems and make a difference both within Namely and to our clients. The people here are always willing to go above and beyond for their teammates and take a moment to recognize a job well done.

Rhiannon

Associate Product Manager

What are Namely Perks + Benefits

Namely Benefits Overview

• Medical
• Dental
• Vision
• Basic Life Insurance
• Voluntary Additional Life Insurance
• Short Term Disability
• Long Term Disability
• Commuter Benefits (Transit / Parking)
• Flexible Spending Account
• Health Savings Account
• TeleHealth
• Employee Assistance Program
• Travel Assistance Program
• Identity Theft
• Health Advocate
• Mindfulness App

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Our FSA plan allows you to set aside a money on a pre-tax basis (up to $2,650) for qualified Medical expenses.
Disability Insurance
We provide both long-term (60% of monthly salary) and short-term (50% of weekly salary) disability insurance by Guardian.
Dental Benefits
We offer Dental PPO through Guardian with 100% of preventative care covered for in-network and out-of-network.
Vision Benefits
Our vision plan through Guardian includes examinations at $10 copay, lenses/frames at $25 copay and $130 allowance for contact lenses within in-network.
Health Insurance Benefits
We provide Cigna health care plans for PPO, PPO Buy-up, and HSA. All preventative care is covered and have an employer contribution of $350 ($700 family) for the HSA plan.
Life Insurance
We offer basic life and AD&D insurance for beneficiaries at 1x an employee's annual salary for the duration of employment.
Pet Insurance
We partner with Nationwide to offer pet insurance that is covered by the employee.
Wellness Programs
We have an Employee Assistance Program, eMindful for virtual mindfulness sessions, Compass for professional health services, HealthiestYou for free app consultations, among Namely Life initiatives.
Retirement & Stock Options Benefits
401(K) Matching
Our 401k retirement plan provided by Empower matches 50% of an employee's contributions of up to 5% of the employee's of their base salary.
Company Equity
We offer company equity to all full-time positions over a four-year vesting period.
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 12 weeks of paid leave for full-time employees of a year, and 9 weeks paid leave for full-time employees of 6 months.
Flexible Work Schedule
We're flexible and want you to work in the best way you know how—be it sitting or standing, 9 to 5 or burning the midnight oil. We’re here to do great things, and we want you to jump right in.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Our vacation policy is flexible
Paid Volunteer Time
We encourage employees to give back with paid volunteer time through our company-organized volunteer activities.
Paid Holidays
We offer all employees paid time off to observe all major holidays within our calendar year.
Paid Sick Days
Paid sick days are unlimited granted approval from the employee's manager.
Perks & Discounts
Beer on Tap
We have beer on tap from local brews at all time.
Casual Dress
We want you to feel comfortable and your best self when you come to Namely. Wear anything appropriate but be sure to look your best and professional for clients.
Commuter Benefits
We provide pre-tax commuter benefits for all full-time employees to pay for mass transit expenses, such as metro, train, bus and carpooling/ridesharing.
Company Outings
We have company-wide annual holiday parties, summer events for all full-time employees, among other team-specific outings.
Game Room
We have a dedicated game/arcade room with ping pong, foos ball, skee ball, air hockey, video games, piano/guitar, karaoke and more, for all employees to use whenever they need a break!
Stocked Kitchen
We have a full stocked kitchen with unlimited snacks, fruits, coffee, tea, and La Croix. We also take ongoing requests through our kitchen bulletin board!
Parking
We offer the ability to pay for parking with pre-tax contributions.
Recreational Clubs
Our Namely Life initiatives include many clubs for sports, book clubs, activities and more!
Fitness Subsidies
We partner with PeerFit to provide employees credits on a monthly basis to classes at major gyms/studios in the area.
Professional Development Benefits
Job Training & Conferences
We offer a $1,000 stipend for professional development opportunities of your choosing.
Diversity Program
Our diversity and inclusion committee, DiveIN is driven to foster a culture where ideas and experiences are enriched by our differences through ERGs, cultural events, and unconscious bias training.

Additional Perks + Benefits

As one of our company values (Namely Cares), social responsibility is important to us and we encourage employees to actively take part in our Namely Cares initiatives, company-sponsored volunteer activities as well as opportunities to enroll in payroll deductions through BrightFunds.

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