Analyst, Consumer Analytics

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Major League Baseball is seeking an Analyst in the Consumer Analytics group.  The Analyst will serve as a key contributor in support of various departments around the league with the goal of leveraging data and analytics to help drive business impact, fan engagement, and growth.  This role will work closely with departments around MLB such as Marketing, Product, Ticketing, Technology, and Sponsorship to implement high priority, strategic league-wide initiatives.  The ideal candidate is capable of working in a fast-paced environment with constantly changing demands and has a strong technical background.

Responsibilities:

  • Measure and recommend improvements on digital products such as MLB.TV, MLB & Club websites, MLB apps like At Bat, Ballpark, and Home Run Derby, and video games like RBI 19.
  • Perform ad hoc and advanced analyses on user behaviors while feeding data to product owners and strategic leads to assist in guiding product and content strategy.
  • Retrieve data and provide insight into MLB.com portal traffic, industry trends, and the league’s third-party presences.
  • Assist in the reporting and creation of media strategies on owned and operated platforms for media partners such as ESPN+, DAZN, and YouTube TV.
  • Present thoughtful, cohesive evidence to support initiative and campaign proposals to various MLB stakeholders.
  • Develop dashboards, reports, and ad hoc analyses that provide insights into major projects, initiatives and trends around the league.
  • Create and distribute traffic and usage reports to assist internal business owners, upper management and all 30 MLB teams and MLB partners in project creation and prioritization.
  • Work with others to develop and facilitate best practices for data and analytics across the league.
  • Assist in analytical projects aiming to spot usage and traffic trends across digital platforms and determine causation.
  • Build presentations regarding project performance for dissemination internally.
  • Manage multiple tasks in a fast-paced and deadline driven environment.

Required Skills:

  • College Graduate B.A. /B.S. degree with a relevant academic major is strongly preferred, though candidates with non-traditional schooling backgrounds and strong relevant experience will be considered.
  • Experience with Adobe Analytics and Google Analytics is required.
  • Highly professional manner and excellent written and verbal communication skills required.
  • Proficiency in quantitative data collection and data analysis (e.g., SQL, Excel etc.) is required. Additional technical literacy is preferred.
  • Experience with BI platforms such as Looker, Tableau, or other data visualization software is preferred.
  • 0-2 years related experience is preferred.
  • Experience with data science and statistical concepts is a plus.
  • Previous experience working within the sports industry is a plus.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • SpringFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

Located in midtown west Manhattan across from Radio City Music Hall provides easy commuter access. Great restaurants in heart of NYC, let's go!

What are Major League Baseball Perks + Benefits

Major League Baseball Benefits Overview

We know that our employees' performance is directly related the environment that they're in. That's why at MLB, we provide exceptional Medical, Dental and Vision Coverage - premiums 100 percent employer covered - so you can focus on being your best.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Vision plan has only a $10 co-pay for annual eye exams and maximum out of pocket cost of $25 for glasses and/or contact lens.
Health Insurance Benefits
Health insurance policy covers 100% of premiums, with no deductible and minimum co-pays when in-network.
Life Insurance
Life insurance is equal to 3 times an employee's annual salary. Premiums 100% employer covered.
Retirement & Stock Options Benefits
401(K)
Automatic annual employer contribution to 401(k)!
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 4 weeks of parental leave for the primary caretaker.
Family Medical Leave
Company sponsored family events
We often sponsor family oriented events!
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
We typically host company outings Quarterly.
Stocked Kitchen
Happy Hours
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Career mentoring.
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications
More Jobs at Major League Baseball29 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
Legal
Marketing
Operations
Product
Content
Operations
new
New York
Product
new
New York
Finance
new
New York
Marketing
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Operations
new
New York
Operations
new
New York
Developer
new
New York
Design + UX
new
New York
Data + Analytics
new
New York
Developer
new
New York
Developer
new
New York
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Major League Baseball's full profileSee more Major League Baseball jobs