Analytics Services Director

| New York

What You'll Do

  • Drive and execute your assigned business goals; including client adoption of new products
  • Leverage knowledge of consumer healthcare marketing to deliver client satisfaction within assigned client portfolio, demonstrating expert knowledge of client business category
  • Independently manage a significant book of business and achieve defined revenue and account growth goals
  • Lead a team in the qualitative and quantitative insights to help pharmaceutical and healthcare companies make better and more informed marketing decisions
  • Communicate with partners and clients
    • Partner with clients and colleagues to meet revenue targets
    • Use expert knowledge of Crossix solutions and client business to identify appropriate Crossix products, solutions, insights and results to meet the needs of our clients
    • Lead client presentations and work with Business Development team on new business efforts
    • Drive relationships with partners and identify opportunities for product enhancements and development
  • Manage results-driven internal client teams
  • Develop timelines and measurable expectations for all client/internal deliverables
  • Coach, train, mentor in project and client service best practices
  • Responsible for accuracy of all client work
  • Support product development efforts through client services feedback


What You've Done

  • Excellent written and verbal communication skills
  • At least 5 years of successful client services experience
  • At least 3 years in an analytical role, preferably as a database and/or marketing analyst
  • Demonstrated experience managing projects and co-workers
  • Ability to use Critical Thinking to identify issues or concerns prior to them becoming a problem
  • Experience with pharma, healthcare consumer marketing desired


About the Team
 – Crossix delivers hard-to-come-by insights that enable healthcare marketers to plan, measure, and optimize their marketing campaigns with confidence. Using our own proprietary technology and network of health and non-health data, our analyses pinpoint the tactics, programs, and channels that improve performance and boost sales, enabling better healthcare communications. And we do it all while protecting consumer privacy.

Leadership – With decades of combined experience and an unrivaled track record of healthcare innovation, our leadership team sets the standard for us. Their knowledge and expertise continually challenge us and the industry – through their work, their speaking engagements at conferences and their thought leadership published in the top industry publications. 

Culture – We know that our employees set us apart. Along with competitive salaries and benefits, we invest in creating compelling opportunities for professional development and career growth. We also believe that diversity is essential to building an environment where everyone can feel they belong. We’re continuously building an inclusive company where everyone feels welcome and heard. Come join our raapidly growing team!

We are an equal opportunity employer and welcome all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, ancestry, national origin, age, disability, genetic information, or veteran status.

Read Full Job Description

Location

1375 Broadway, New York, NY 10018
1375 Broadway, New York, NY 10018

Insider's spotlight

What are some social events your company does?

Crossix encourages team and company-wide events, so we have activities like happy hours, Escape the Room outings, pizza making as well as field day and community service events.

Sean Bell

Analytics Services Supervisor

What's the biggest problem your team is solving?

My team is starting to do a lot more work in retail pharmacy, so we need to think about how the goals of retail pharmacy clients differ from pharma clients and how to tailor analyses to provide insights that meet these goals

Kate

Analytics Services Manager

How does the company support your career growth?

From your immediate manager and up, there’s a culture of support that manifests in regular check-ins, growth plans geared towards giving you the kinds of work you’re interested in, and plenty of feedback in both directions.

Hart

Lead Analytics Services Associate

Innovation is in our company DNA and everyone on the team is always encouraged to bring new and unique ideas to the table. Our Culture Club also organizes creative initiatives that make our working environment more collaborative and fun.

Asaf

CEO

Perks of working here

401(K) Matching
Beer on Tap
Casual Dress
Commuter Benefits
Company Equity
Dental Benefits
Game Room
Happy Hours
Health Benefits
Stocked Kitchen
Vision Benefits
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