Data Analyst, Commercial Reporting and Insights at Talkspace

| Greater NYC Area
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Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Help over one million people feel better.

We are looking for a Data Analyst (Commercial Reporting and Insights) with experience in the behavioral healthcare domain to join our Analytics team in our NYC Headquarters. This role will be responsible for fulfilling our B2B customer analysis and reporting needs. By deeply understanding how to leverage data, you would be partnering across the organization with leaders to identify and scope high impact projects. We are looking for someone who identifies as a numbers person, cares about using data to drive critical business decisions, and wants to bring their talents into a “for purpose” space. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all.

About This Role

  • Query data from multiple sources to provide both internal and customer-facing dashboards
  • Anticipate client information needs and create reports to fulfill that need
  • Perform analysis in the B2B space to understand penetration, utilization, billing, customer service, and clinical outcomes across employers
  • Analyze customer and provider behaviors and outcomes across our commercial offerings
  • Partner with B2B marketing to understand the provider recruitment pipeline
  • Use and interpret data by conducting qualitative and quantitative analysis to surface critical insights and trends
  • Inform future product features and business strategies in the commercial space

Requirements

  • 2+ years in an analytic role (experience in behavioral healthcare analytics strongly preferred)
  • Essential Skills: Expert SQL skills, dashboard development, business communication
  • Good-to-have: Basic statistical analysis skills, preferably using Python (for product experimental analysis)
  • Database experience around querying and managing large data sets
  • Energized by juggling multiple projects on tight deadlines without compromising quality
  • Strong attention to detail
  • Work collaboratively with multiple groups in a variety of settings and be able to listen, articulate positions, and advocate designs
  • Quantitative and qualitative analysis skills, and are well versed in financial and outcomes reporting in the healthcare space
  • Communicate effectively (verbal & written) and are able to sell ideas and clearly explain findings
  • At ease with ambiguity
  • Experience (or strong interest) in working in a fast-paced startup environment

Benefits

Why Talkspace?

Because we are on a mission to make the world a better place. Our focus to help people feel happy starts at Talkspace, where we connect, collaborate, and have fun. Monthly team outings, happy hours, in-house family-style lunches, office snacks, unlimited PTO, access to Talkspace products, ping pong table, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!


EQUAL OPPORTUNITY EMPLOYER

Talkspace is an equal opportunity employer. Applicants are considered for all roles without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement

Location

During COVID we've decided to go remote to support Talkspacers. At least thru 2020, we are officially committed to WFH.

What are Talkspace Perks + Benefits

Culture
Daily sync
Open door policy
Pair programming
Diversity
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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