Data Operations Coordinator

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The health insurance and benefits industry is undergoing rapid digital transformation. Today, most people choose, enroll, and utilize their benefits not by calling insurance carriers or reviewing paper forms, but by using HR and benefits software. Behind the scenes, Ideon’s APIs make this modern benefits experience possible. We’re powering an entire industry forward, delivering the speed, transparency, and efficiency that today’s consumers expect.


About Data Operations at Ideon 


The Data Operations team uses our in-house technology to support transmission of data to and from insurance carriers. We work with customers to set configurations, and report and resolve errors to ensure every group and individual who we support experiences seamless connectivity. Our culture is collaborative and growth-oriented for both process and tooling.  We are looking to speak with Data Operations Coordinator candidates who love data, and enjoy problem solving and proactively making our process better. Our team works toward specific and measured goals and deadlines, which we often surpass!  


This role is located in Ideon’s NYC headquarters, where you will work alongside your colleagues in Data Operations, collaborate as a team, and celebrate wins together.

In this role you will:

  • Obtain data from numerous external sources.
  • Identify new data sources.
  • Identify and resolve quality and completeness issues.
  • Collaborate within a larger team but have ownership of your assigned workload.

We’d love to talk if you:

  • Have an eye for detail and a love for data.
  • Have experience working with enrollment and member management data.
  • Have exceptional problem solving skills.
  • Have experience working in a fast paced environment, such as a technology startup.
  • BONUS: Have experience using tools such as SQL or RStudio.

About Ideon


What we do:

Ideon is the way health insurance carriers and employee benefits providers connect with new technology partners to deliver seamless consumer experiences at every stage of the member journey. We are not the websites or apps you use to choose a plan or find a doctor. We are the infrastructure, the ‘pipes,’ that allows InsurTech platforms and health insurance and benefits carriers to exchange data accurately, efficiently, securely, and at scale—improving the way benefits are quoted, sold, enrolled, managed, and utilized. Our APIs transmit billions of data points, powering an amazing benefits experience for all. Faster. Better. Awesomely.


Who we are:

We are a group of people who love a good API and all it can do. We are insurance geeks, systems gurus, data wonks, sales & marketing execs, product leads, finance whizzes, and admin pros—all determined to bring efficiency, transparency, and connectivity to the health insurance and benefits industry.


Our benefits include:

- 100% company-paid medical and dental for you and your dependents.

- Healthcare and dependent care FSA (Flexible Spending Account).

- 401(k) with company matching and immediate vesting.

- Flexible PTO policy: take time off without worrying about accruals or carryovers.

- Pre-tax commuting benefits.

- Home office allowance so you can work comfortably wherever you are.


We are an equal opportunity employer. We encourage people of different backgrounds, experiences, abilities and perspectives to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.


All offers of employment are contingent upon successful reference and background checks.


Ideon requires COVID-19 vaccination for anyone onsite at an Ideon space (full-time or otherwise). Per policy, the company will make every effort to find reasonable accommodations or exemptions for medical and religious reasons.

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Location

Our HQ is right off of Madison Square Park and (dangerously) close to Eataly.

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