Sales Operations Manager | NYC
BetterCloud empowers IT to define, remediate, and enforce management and security policies for SaaS applications. Over 3,000 customers in 60+ countries rely on BetterCloud for continuous event monitoring, quickly remediating threats, and fully automating policy enforcement.
The ideal Sales Ops candidate is experienced in using data, technology and instincts to solutions to solve business problems. You will work cross-functionally to establish key sales and technology that benefit and enable the sales organization. You will work collaboratively with Data, Sales, Customer Success, Demand Generation, and Finance to influence, educate, develop, and evangelize key operational initiatives. In this role, you will report to Chief Revenue Officer.
Responsibilities
- Manage sales account administration as well as Salesforce.com report and dashboard creation
- Oversee and optimize lead routing and distribution
- Lead follow-up tracking, reporting, and enforcement
- Sales activity and account analysis and auditing, as well as drive process automation
- Administer sales compensation plans
- Sales optimization and efficiency analysis, including but not limited to pipeline analysis, identifying at-risk deals, and territory planning
- Partner with Marketing to provide insight, materials and other support for the selling process
- Assist in developing training for sales teams when onboarding and provide thought leadership in operations best practices
- Prepare, organize and oversee quarterly and annual sales kickoffs
Requirements
- A high aptitude for analytics, organization, process development and change management
- Advanced Excel skills
- Proficiency with Salesforce.com
- Experience working at fast-growing, subscription-based technology company a plus
- Experience in deal management, compensation plans and territory analysis a plus
- Strong communication skills (written and verbal), including advanced PowerPoint/presentation ability
- Experience with sales and business development processes, including understanding of forecast and opportunity management.
- Strong project management & collaboration skills
Compensation | Benefits
- Competitive base salary
- Full benefits package
- Stock Options
- Career growth with an industry innovator
BetterCloud is an Equal Opportunity Employer, including disabled and vet