Salesforce Business Analyst at Wix (Greater NYC Area, NY)

| Greater NYC Area
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We Are
Wix's Partners team. We're focused on creating and cultivating relationships with partners, demonstrating that Wix is the best fit for them and their clientele, and broadening our reach in the marketplace.
We're looking for a Salesforce Business Analyst to oversee end-to-end tracking of the sales process, data, and reporting in one of the most dynamic and fastest growing business units at Wix. The Salesforce Business Analyst position will play a pivotal role with the Salesforce end users, supporting various customers and stakeholders. In this role, you will develop an end-to-end understanding of the current systems, gather new requirements, and collaborate with the developers on developing solutions.
You Are
A Salesforce expert with 4+ years of experience in a sales driven organization. You're a multitasker and a problem solver. You have experience working with multiple stakeholders cross functionally, and you're comfortable gathering business requirements and providing actionable data/insights to the relevant people. You're also comfortable managing a myriad of tools, working on integrations to enable the flow-through of data. In this role, you will be expected to configure Salesforce, perform data loads, codify documentation, and assist users. The ideal candidate will have exposure to various Salesforce products (e.g., Sales Cloud, Service Cloud, Salesforce Community Portal, Partner Portal experience, Data Loader).
As a Salesforce Business Analyst, You Will
  • Be a part of a Salesforce team that supports 500+ end users
  • Work with data analytics and migration
  • Gather technical requirements
  • Regularly communicate complex technical issues to non-technical business leaders and technical project stakeholders by providing timely generation and distribution of communication
  • Monitor progress of technical issue resolution and negotiate solutions as necessary
  • Build and support Salesforce applications and customizations
  • Facilitate the testing and release of software solutions
About Wix
With over 30 different products, Wix makes it easy for anyone to succeed online. We build web creation tools and business solutions, mobile apps, payment processing technologies, as well as CRM and marketing tools that help our users in different business sectors and compete online. Our technologies are based on massive infrastructure required to securely and resiliently serve over 200 million users, and their visitors across the globe - instantly. Our scale is enormous, and our plans for the future are even bigger.
Wix's product development teams work in a dev-centric culture, deploy code hundreds of times every day using advanced automation tools, and create methodologies that enable a fast-to-production environment. We operate in small highly-collaborative teams, but belong to professional groups called Guilds, dedicated to personal and professional growth.
While the U.S. Wix team is WFH during Covid-19, at this time we are seeking NYC-based candidates who are able and willing to work on-site in a hybrid model once we return to the office.
We're proud to be an equal opportunity employer. Wix was built around the idea that everyone has the right to be successful, online. This same vision defines us as an employer: creating a work environment where everyone is welcome, and anyone has the right to succeed.
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Technology we use

  • Sales & Marketing
    • SalesforceCRM

Location

Located in the Meatpacking District. Close to the Path Train, bike paths, and the Whitney Museum.

An Insider's view of Wix

How does your team reward individual success?

Change is a constant thing at Wix, but it is also an opportunity for employees to show initiative. They really value new ideas and are willing to let us experiment and try and make things better; even if it is not directly related to my role, I can always speak up.

Yonatan

Senior Account Manager, Growth

What does your typical day look like?

One of the great things about Wix is how dynamic it is. My day is usually a mixture of 1:1 check-ins, team meetings, an interview or two, and longer-term projects, such as working with colleagues to make onboarding even better or develop training programs. There’s always something new and interesting to do!

Jenny

People Partner

What makes someone successful on your team?

I’m always looking for writers who ask good questions. The teams I work on are relatively new, so forcing discussions about how to best get our message across to different audiences goes a long way to laying the foundation for future success. And the great thing about Wix, is that questions are always welcome.

Josh

Content Lead, New Business

How do you empower your team to be more creative?

We embrace change: we are still a "startup team" testing new ideas and demonstrating our impact to our customers and internally. We believe in teamwork: it's more important than ever to demonstrate your ability to help teammates. We “run with it”: our most successful Account Managers take an idea and execute with little to no guidance.

Alana

VP, Account Management

What projects are you most excited about?

Going into the role of a Senior AE, I didn’t realize was how valuable my 2 years at Wix were going to be for a team full of new faces. I’m excited to run my own sales training for the floor. As I prepare, I recognize how much I’ve progressed in my sales career, and it’s humbling to help other reps learn from my trial and error.

Lauren

Senior Account Manager

What are Wix Perks + Benefits

Wix Benefits Overview

We believe in a people-first approach, continuously adding to our benefits package to create an amazing employee experience for all.

Although we’re happy to offer great benefits like a competitive salary, 401k with matching, full medical and dental coverage, mental health resources, and generous/flexible PTO, what we value most is our “Take It Personal” approach to caring for our people. We recognize every employee has different needs, so we work to provide them with unique support and resources that go beyond the typical benefits package.

Whether that’s giving them extra time off to take care of a personal issue, being thoughtful in how we create an inclusive culture of belonging, shipping care packages for those who are sick, or providing food and shelter for someone who was affected by a natural disaster, we’re always there. It’s just The Wix Way.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Diversity Employee Resource Groups
Wix Rainbow for our LGBTQIA community and sKinTech for POC.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
100% covered for employees
Vision Benefits
100% covered for employees
Health Insurance Benefits
Wix pays 100% of base coverage. Employees have the option to buy up at a premium.
Life Insurance
Wellness Programs
Mental Health Benefits
Wix pays 100% of base coverage. Employees have the option to buy up at a premium.
Retirement & Stock Options Benefits
401(K) Matching
Wix matches up to 4% of your contribution with no vesting period.
Company Equity
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
We have a casual dress code!
Commuter Benefits
This is currently not valid due to COVID-19 and remote work.
Company Outings
Wix hosts company outings and events.
Free Daily Meals
Stocked Kitchen
We have fully stocked kitchens.
Some Meals Provided
Employees receive a bi-weekly allowance of $220 via Benepass to purchase meals from restaurants, food delivery platforms, and grocery stores.
Happy Hours
Pet Friendly
Wix's pet policy is dog friendly daily.
Recreational Clubs
Wix has recreational club choices all year round.
Fitness Subsidies
Classpass membership: Wix subsidizes 85% of the 45-credit plan.
Home Office Stipend for Remote Employees
A $500, one-time benefit for setting up a comfortable and productive at-home working environment.
Professional Development Benefits
Lunch and learns
Wix hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks

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