Senior Director, Strategy & Services at Crossix

| Greater NYC Area
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Senior Director - Strategy & Services, Data Solutions

Crossix is looking for the right leader in Strategy & Services to join its Data Solutions team, bringing entrepreneurial energy and passion for the client to strategic, customer acquisition conversations and client service workstreams. Your commercial mindset will help us win and grow client relationships. As the business grows, you will be responsible for building, recruiting and leading the Strategy & Services Team.

What You'll Do

  • Work closely with Business Development to support client acquisition, bring thought leadership
  • Translate the Crossix DNA of exceptional customer success into the Data Solutions vertical
    • Leverage subject matter expertise and business acumen in client-facing engagements
    • Establish customer success through flawless execution, and retaining and growing client relationships
      • Coordinate resources across the customer lifecycle from pre-sales to initial delivery and beyond
      • Collaborate on resolving client escalations with support from internal data product experts
      • Identify opportunities for introductions to other Crossix and Veeva units, cross-sell
    • Build and grow Strategy & Services Team with the needs of the business
  • Provide business guidance to the product team in support of new or enhanced features and functionality
  • Present at industry conferences, lead webinars, and author articles for industry publications
  • Bring high-energy, adaptable, and entrepreneurial enthusiasm to the team

What You've Done

  • Minimum 10 years’ experience leading consultative health data engagements, with most recent focus on pre-sale and solutions engineering commercial activities
  • At least 5 years’ client services experience solving business questions with health data, for example: targeting, market sizing, field-force alignment, incentive compensation, advanced analytics
  • Demonstrated ability to successfully engage all levels of client organizations on complex concepts in health data space
  • Developed and managed teams of professional services associates; coaching and growing talent from entry- to senior-levels

About the Team – Crossix delivers hard-to-come-by insights that enable healthcare marketers to plan, measure, and optimize their marketing campaigns with confidence. Using our own proprietary technology and network of health and non-health data, our analyses pinpoint the tactics, programs, and channels that improve performance and boost sales, enabling better healthcare communications. And we do it all while protecting consumer privacy.

Leadership – With decades of combined experience and an unrivaled track record of healthcare innovation, our leadership team sets the standard for us. Their knowledge and expertise continually challenge us and the industry – through their work, their speaking engagements at conferences and their thought leadership published in the top industry publications. 

Culture – We know that our employees set us apart. Along with competitive salaries and benefits, we invest in creating compelling opportunities for professional development and career growth. We also believe that diversity is essential to building an environment where everyone can feel they belong. We’re continuously building an inclusive company where everyone feels welcome and heard. Come join our rapidly growing team!

We are an equal opportunity employer and welcome all qualified applicants regardless of race, color, religion, sex, gender identity, sexual orientation, marital status, ancestry, national origin, age, disability, genetic information, or veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • D3JSLibraries
    • boto3Libraries
    • PandasLibraries
    • ASP.NETFrameworks
    • FlaskFrameworks
    • AWS LambdaFrameworks
    • JenkinsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • AWS RedshiftDatabases
    • AWS AuroraDatabases
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM

Location

We're in the center of the Garment District--a stone's throw from Bryant Park, with easy access to subways, Penn Station, and Port Authority.
At Crossix, a "steady flow of ingenuity" makes work fun
Watch

An Insider's view of Crossix

What are some social events your company does?

Crossix encourages team and company-wide events, so we have activities like happy hours, Escape the Room outings, pizza making as well as field day and community service events.

Sean Bell

Analytics Services Manager

What's the biggest problem your team is solving?

My team is starting to do a lot more work in retail pharmacy, so we need to think about how the goals of retail pharmacy clients differ from pharma clients and how to tailor analyses to provide insights that meet these goals

Kate

Analytics Services Senior Manager

How does the company support your career growth?

From your immediate manager and up, there’s a culture of support that manifests in regular check-ins, growth plans geared towards giving you the kinds of work you’re interested in, and plenty of feedback in both directions.

Hart

Channel Partner Manager

How do you empower your team to be more creative?

Innovation is in our company DNA and everyone on the team is always encouraged to bring new and unique ideas to the table. Our Culture Club also organizes creative initiatives that make our working environment more collaborative and fun.

Asaf

CEO

What are Crossix Perks + Benefits

Culture
Volunteer in local community
Crossix participates in local volunteer activities, including bi-weekly lunches with the AHRC, delivering meals with Meals on Wheels, working with Montefiore Medical Center, etc.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Crossix has an incredibly active Culture Club where members come up with creative events and programs from our summer outing to themed happy hours and volunteer opportunities throughout the year.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Acme Co. hosts company outings Quarterly.
Game Room
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses.
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available

Additional Perks + Benefits

Frequent Team-Building Activities and a Private Rooftop

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