Digital Art & NFTs | Community Engagement Manager

Over the last 20 years, 1stDibs has established itself as the destination for rare and collectible design by artisans and manufacturers all over the world, but we’re always thinking about the next initiative to connect artists and creators of all mediums with collectors and enthusiasts. In this Community Engagement Manager role, you’ll own our relationships with digital artists, creators, and collectors to drive their success on 1stDibs. You’ll take a hands-on approach to cultivating these relationships and be proactive in identifying new strategic opportunities for building the ecosystem. This includes working closely with our business and engineering teams to analyze trends, writing the community playbook, and liaising with other 1stDibs teams to find ways to better support our digital art category initiatives. 

What you’ll do:

1. Join as an early member of the growing digital art & NFT team at 1stDibs, supporting our business & engineering leads
2. Own the playbook for onboarding new creators and collectors; and drive success for existing creators and collectors by identifying growth opportunities
3. Project manage complex launches of new artists or thematic releases, including coordinating amongst internal cross-functional stakeholders 
4. Continually iterate on the onboarding playbook to guide community members’ first 90 days, including:
   1. Curriculum and timeline for creator & collector education
   2. Success metrics and milestones for health and growth
5. Serve as external-facing 1stDibs leader to community members and internal advocate for the needs of the category
6. Meaningfully engage the community by: launching new programs, coordinating community-led content initiatives; promoting initiatives across social platforms, and gathering feedback to inform trends, challenges, and successes back to the team
7. Support the evolution of the category by creating and playbooking new ways to add value to existing creators and collectors and innovating on best practices
8. Be a cross-functional thought partner in developing processes to best service the digital art community

What you’ll bring:

Required Background

• 4+ years of professional experience, with 1-2 years of experience building an online community
• Experience in the crypto art or digital art space
• Business development or strategic partnership management experience a plus
• Thrives in a fast-paced, unpredictable environment and works autonomously with minimal direction
• Has knowledge managing and an affinity for social digital platforms: Twitter, Discord, Instagram, Reddit, etc.
• Excellent written and verbal communication skills including: empathic listening and an ability to quickly synthesize information across technical and non-technical topics
• Strong professional presence and ability to connect with external leaders, decision makers, and collaborators at all levels of an organization
• Project management experience, with the ability to lead and handle multiple time-sensitive, cross-functional projects on deadline
• Strong ability to receive feedback and pivot priorities as the team’s needs evolve
• Team player with strong intrapersonal skills
• Creative, analytical and strategic thinker

Preferred Qualifications

• Consistently described as independent, resilient, flexible, and fast learning
• Deep passion for digital creators
• Desire to innovate in new and emerging technologies
• A self-starter mindset with a bias towards action
• Bachelor's degree in English, business, and marketing majors preferred

1stDibs is the world’s largest online luxury marketplace for rare and desirable objects. It has become the go-to source for the world's leading interior designers and consumers to find antiques, furniture, jewelry, vintage fashion and fine art.

Backed by Benchmark Capital, Insight Venture Partners, Index Ventures, Spark Capital and Alibaba, 1stDibs is a unique blend of expert curators and seasoned Internet executives from companies including eBay, Gilt, Google, FreshDirect, Mlb.com, Shutterfly, and Twitter.

1stDibs is an equal opportunity employer. We celebrate diversity and we are committed to creating an inclusive environment for all employees.

1stDibs is actively hiring and, in response to COVID-19, conducting all interviews and onboarding virtually. Any new or current team members will be temporarily working remotely until our offices reopen, at which point all employees are expected and required to return physically to the New York office.

For additional information about location requirements, please discuss with the hiring team following submission of your application.