Policygenius
New York, NY

Head of Product Design at Policygenius (Greater NYC Area, NY)

| Greater NYC Area
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On the Policygenius Product Design team, we're focused on building out a world-class organization; we hire the best and brightest, give people as much scope as they can handle, and glorify shipping and impact.  As Head of Design, you’ll balance both problem-solving and process, the strategic and the tactical, and bring a deep understanding of the interplay between design, product, engineering, and business to develop products that delight consumers and deliver business impact. 

Everyone at Policygenius, from our newest designer to our CEO, understands that the design process is our primary tool for empathy, problem-solving, and innovation. Our entire product process is designed to de-risk what we build before we build it. In fact, the product and design teams focus nearly 60% of their time on Discovery; lining up experiments to validate our riskiest assumptions first. To be successful, we’ve built a balanced team who aims to deeply understand how our customers think about their financial safety nets, and make important decisions for their families.

This role reports directly to our Founder and Chief Product Officer.

In this role, you will…

  • Create a clear and compelling vision and strategy for the design organization and design systems
  • Be responsible for both our consumer-facing and internal-facing product. This includes our content, online product experiences, proprietary operations CRM and SaaS products used by partners
  • Lead a growing team of 12 high-performing design leaders and designers to develop a roadmap, in conjunction with product and engineering, to realize the vision
  • Partner with product and engineering leaders, across discovery and delivery, to ensure we ship elegant and intuitive features that solve customer problems and deliver business impact
  • Work with stakeholders across engineering, design, brand, and business functions to ensure the cross-functional teams are delivering impact for both customers and business
  • Elevate the productivity and performance of your team through mentorship and coaching
  • Work with our Chief Product Officer (and Founder) to scale your team and other areas of the product organization

We’d love to hear from you if…

  • You have 12+ years experience building web products, including B2C experience
  • You have 5+ years experience building and leading design teams through periods of great company growth
  • You have a history of successfully recruiting and performance-managing design teams; demonstrated skill developing and managing people while preparing them for future roles, setting performance expectations, and instilling a values-based team culture
  • You have a proven track record of designing high-impact products at scale
  • You have a strong understanding of current design & product best-practice (informed by product leaders like Marty Cagan and Teresa Torres) and opinions on where the field is going next
  • You have an ability to work cross-functionally across departments to prioritize and design products that delight customers, and deliver on company goals
  • You have a strong analytical orientation with a desire to always understand how your work delivers both customer and business impact
  • You’re adept at wielding quant/qual research techniques to shed light on customer motivations
  • You have insightful problem-solving skills and the ability to balance the strategic with the tactical
  • You work with a sense of urgency and have a proven ability to achieve impact in a fast-paced environment

You can expect…

  • Company-paid health, dental, vision, life, and disability insurance
  • 401(k) plan, FSA, and commuter benefits
  • Generous PTO
  • A flexible-first workplace with the freedom to work in our beautiful offices or remotely as needed based on the needs of your role, your team, and the business
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry, including training, mentorship, and coaching from leadership
  • An inclusive community of fun, diverse, and open-minded coworkers committed to our mission of helping people get financial protection right

About Policygenius

Policygenius is the online insurance marketplace combining cutting-edge technology with the expertise of real licensed agents to help people get the coverage they need to protect their family, property, and finances with confidence. Since 2014, we've served as a resource for millions of people on their insurance journeys, and we've placed more than $160 billion in coverage. Our $125 million Series E in early 2022 brought our fundraising total to over $250 million.

At Policygenius, we've worked hard to maintain an inclusive culture amid our rapid growth. We’re proud of building an environment that encourages our teammates to bring their authentic selves to work, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine's "Best Workplaces" four years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated, and we're committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements, and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status, or any other status protected by law.

Come join the team!

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Where we are

Located in Manhattan's Financial District, we're conveniently located near several NYC subway stops, the NJ Path train, and across the street from the ferry terminal. The office features stunning views and is steps away from countless restaurants, including the lively South Street Seaport area.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypescriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SketchDesign
    • UXPinDesign
    • TableauDesign
    • MouseflowDesign
    • Respondent.ioDesign
    • Usertesting.comDesign
    • ZeplinDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClubhouseManagement
    • IterableEmail
    • LitmusEmail
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What are Policygenius Perks + Benefits

Policygenius Benefits Overview

People are at the core of everything Policygenius does. Policygenius invests in strong benefits — insurance, generous PTO, 401(k) matching, a pet “pawlicy” — and prioritizes creating a great employee experience. Even during a pandemic and adjusting to remote work, they maintained their people-first, values-first philosophy by expanding mental health offerings and supply budgets to ensure employees could bring their best selves to work, even at home. Parents were offered flexible work hours and Policygenius launched digital wellness-focused programming. They prioritized social responsibility and diversity, equity and inclusion, including matching charitable donations and investing in employee affinity groups.

Culture
Volunteer in local community
Policygenius has participated in Memorial Sloan Kettering's Cycle for Survival year after year in support of rare cancer research.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

People are at the core of everything Policygenius does. Policygenius invests in strong benefits — insurance, generous PTO, 401(k) matching, a pet “pawlicy” — and prioritizes creating a great employee experience. Even during a pandemic and adjusting to remote work, they maintained their people-first, values-first philosophy by expanding mental health offerings and supply budgets to ensure employees could bring their best selves to work, even at home. Parents were offered flexible work hours and Policygenius launched digital wellness-focused programming. They prioritized social responsibility and diversity, equity and inclusion, including matching charitable donations and investing in employee affinity groups.

An Insider's view of Policygenius

What’s the vibe like in the office?

Think: startup meets productive adult office. The fridge is stocked with La Croix and there's usually a dog or two running around, but there's no ping pong. Everyone works hard and takes the job seriously. Strict "no chuckleheads allowed" policy. People are cool and from a really wide range of backgrounds.

Adam

Senior Product Manager

What kinds of technical challenges do you and your team face?

All of the normal challenges of building a modern (fairly cutting edge actually, if I do say so myself), scalable tech stack, just with the added twist of integrating with a bunch of fairly archaic APIs. The insurance industry historically isn't exactly a bastion of modern technology, but we're doing our darnedest to change that.

Trevor

Senior Software Engineer

What makes someone successful on your team?

Teamwork and problem-solving go a long way on my team and at Policygenius overall. I would say that individual ideas are not only supported but more importantly, encouraged. I'm consistently challenged, but always learning; our environment promotes both individual and professional growth. I'm looking forward to moving to the next level!

Masuda

Customer Success Team Lead

What is your vision for the company?

Our vision for Policygenius is to be the go-to consumer platform for insurance and financial protection. What Expedia did for travel, we're doing for financial protection. We're already the top platform for under-50 consumers for life insurance and disability insurance, and we're excited to expand that to new categories in 2019!

Jen

CEO

What's something quirky about your company?

So many team members have really interesting stories about their time before Pg. We’ve got trivia champions, ex-magicians, chicken bag experts, and even someone who used to be Madonna’s assistant. It’s all story-telling gold.

Justin

Chief Design Officer

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