Product Design Director at BentoBox

| Greater NYC Area
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BentoBox empowers restaurants to own their presence, profits and relationships. The hospitality platform disrupts third-party services that come between the restaurant and the guest. BentoBox puts the restaurant first and offers tools that drive high-margin revenue directly through the restaurant’s website. BentoBox is trusted and loved by over 5,000 restaurants worldwide including The Meatball Shop, Joseph Leonard, Union Square Hospitality Group, Major Food Group, Rose’s Luxury, Eleven Madison Park & many more. Learn more at www.getbento.com

We’re seeking a Product Design Director to lead as a player-coach, inspiring best-in-class product experiences rooted in simple, intuitive design. The Product Design Lead will consider the restaurant industry and customer with every design decision in order to drive value and make a true impact.

Responsibilities

  • Manage, mentor, and grow a team of top-notch designers through effective reviews, thought partnership, and ongoing feedback
  • Lead by example, participating in flows, design, prototypes, as needed
  • Develop and advocate for a UI framework, patterns and component library that scales effortlessly as the BentoBox platform expands
  • Leverage your knowledge of user-centric design process and tools to identify opportunities, test assumptions and validate designs throughout the product delivery cycle
  • Manage multiple timelines and prioritize effectively based on business goals
  • Partner with Engineering, Product and Marketing to execute on our roadmap
  • Uphold BentoBox’s core mission, vision, and values

Skills and Attributes

  • 6+ years experience as a product designer, interaction designer or digital designer preferably in SaaS applications.
  • 2+ years experience leading design teams.
  • Skilled at applying design frameworks to support business metrics - maintaining a balance between creativity, business needs, and what is best for the customer
  • Passionate about improving team efficiency, streamlining processes and workflows within the design team and cross-functional teams
  • Flexible and agile - you embrace change and growth and know how to lead a team through it
  • Exceptional taste and eye for visual design - you design with purpose and with the BentoBox mission and product line in mind
  • Confident presenting, advocating and iterating collaboratively
  • Proficient with Sketch, prototyping and design tools
  • Ability to prototype in browser a plus

Work Perks

  • Competitive salary + equity; everyone’s an owner
  • Full benefits (medical, dental, vision, 401(k), commuter benefits, life insurance)
  • Flexible vacation plan
  • Paid parental leave
  • Professional development, growth, and support
  • Tips reimbursement
  • Stylish SoHo office with fresh snacks, seltzer, cold brew coffee, and a bar
  • Delicious catered lunches from BentoBox customers every Friday
  • Making a positive impact on the hospitality community

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • DjangoFrameworks
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

Conveniently located in SoHo, our stylish office comes with fresh snacks, seltzer, cold brew coffee, and a bar.

An Insider's view of BentoBox

What’s the vibe like in the office?

The vibe in the office is amazing and the camaraderie is unmatched. You really feel like you are part of a huge family. Everyone has a smile on their face and is always willing to help make you feel comfortable.

JR

Sales Specialist

What's the biggest problem your team is solving?

We're literally helping restaurants, bars, cafés, coffee shops, restaurant groups, catering companies, food trucks, lobster shacks and fast casual spots all succeed in their mission of hospitality. That, and helping them drive revenue to help their bottom line.

Pat

Sales Team Lead

What makes someone successful on your team?

Our most successful team members have a “do whatever it takes” attitude because they put the customers first. They exhibit relentless perseverance in the face of adversities. It can be scary and exhausting, but it’s also thrilling and rewarding.

Melissa

Onboarding Manager

How has your career grown since starting at the company?

I came from a bartending career working for Union Square Hospitality Group, specifically at Gramercy Tavern. Working as a sales specialist at BentoBox has been an entirely unique learning experience in communicating with restaurant owners and management. I've quickly been able to gain an even wider set of outreach skills.

Ali

Sales Specialist

What are BentoBox Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Open door policy
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
BentoBox sponsors an office kickball league!
Professional Development Benefits
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