Product Design Lead

| Greater NYC Area
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About Lively

An estimated 48 million Americans suffer from hearing loss and only 10-15% have treated it – enter Lively. We’re on a mission to empower people to hear better through more affordable, accessible and delightful hearing care.

Lively is a series A company, perfect for anyone eager to make an early impact in something big. We are a unique blend of experts and leaders from Facebook, Amazon, 1stdibs, Lyft, and have assembled a world-class advisory board and audiology team. 

Culture

Here at Lively, we are a passionate team of highly-driven entrepreneurs, designers, clinicians and technologists creating a best-in-class experience to help solve one of America’s greatest healthcare issues – untreated hearing loss. If you’ve been looking for a high growth company that is also mission-driven, this is it. 

About the Role

As Product Design Lead you will apply your passion for interaction and product design to creating a best-in-class experience to help solve one of America’s greatest healthcare issues – untreated hearing loss. In this role, you’ll focus on helping customers understand how their hearing loss impacts their life and provide them with a solution to their problem. We have bold plans and design will play a critical role in our success.

What You'll Do

  • Reporting to Head of Design, you’ll collaborate with Product, Engineering, Marketing, and Audiology leaders to drive conversion by developing cutting-edge diagnostic tools and use behavioral psychology to engage with customers to solve their hearing problem
  • Brainstorm and collaborate to develop new features that help customers understand the benefits of Lively’s products and services and the larger benefits of addressing their hearing loss
  • Develop high-level flows and wireframes into fully-designed engineering-ready mockups
  • Plan and conduct usability and acceptance testing
  • Build rich and engaging interactives to convey product benefits
  • Delight your friends with your rich knowledge of audiology

Qualifications

  • Minimum 8+ years working as a Product or UX designer 
  • Ability to deliver a project from research, flows and wires to pixel-perfect screens for engineering
  • A full-stack product designer - must include strong visual design skills
  • Fluent in Figma, Sketch, and the Adobe Suite
  • A portfolio that demonstrates your process, a user-centered approach, and the results
  • B2C and/or healthcare experience required
  • Experience with both marketing funnels and designing web-based applications
  • Excel at problem-solving and are able to communicate the reasons behind your design decisions.
  • You’re a mature person who can make tough decisions. You have a passion for a superlative user experience balanced with an understanding that startups need to move fast
  • Strong content strategy and storytelling skills
  • Passion for design and eagerness to collaborate with other creative people
  • Superlative written and documentation skills
  • Self-motivated, organized and accountable
  • A positive, can-do attitude. We’re going to do great things. And you can’t wait to do them.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • React NativeLibraries
    • GraphQLLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • SketchDesign
    • SalesforceCRM

Location

41 W. 25th St., New York, NY 10010

What are Lively Perks + Benefits

Culture
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
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