Flatiron Health
New York, NY

Product Designer, Data Abstraction Tools

| Greater NYC Area

We're looking for a Product Designer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

What You'll Do
You will work on data abstraction tools - a set of tools that take sometimes messy, often free-text patient information and transform it into anonymized data that is ready for scientific analysis. You’ll conduct user research with a large group of oncology nurses and other medical professionals who use these tools. You’ll learn about how these tools can be improved to help them better uncover critical information that would otherwise be missed, and help them do so efficiently and without error. By doing so, you will improve the quality of the data they help extract, increase the kinds of questions that data can answer, and ultimately improve the kinds and quality of the care that cancer patients receive. In addition, you’ll also: 

  • Generate hypotheses and validate product and design decisions using both qualitative and quantitative user research methods
  • Work on complex interaction and workflow design challenges 
  • Work closely with nurses and oncology professionals, clinical data experts, data scientists, engineers and product managers to design user-centered solutions

In this role, you will have the opportunity to work on a product that is key to Flatiron’s strategic goals and where a great user experience is a core differentiator. You will also learn about the intricacies of the healthcare system, and deliver well-designed solutions that not only solve problems, but will also help build a learning healthcare system. 

Who You Are

You're a Product Designer with 3-5 years of experience designing complex, multi-step workflows in an applied product, user experience or interaction design role. Successful OncoEMR designers typically possess a generalist skillset, and have the ability to concisely explain complex problems and projects to audiences of all backgrounds in both written and verbal form.

  • You have knowledge of user centered design practices and contemporary design tools, and how best to apply both
  • You have a portfolio that tells the story of how you’ve applied design to solve problems in the past, starting at an idea and ending with a solution in the hands of your users, as well as what you learned throughout the process. 
  • You have strong stakeholder management skills and comfort working with expert-level users
  • You are experienced in independently conducting user research

 If this sounds like you, you'll fit right in at Flatiron. 

Extra Credit 

  • You have demonstrated ability to design beyond the screen, and address tricky problems and complex workflows with a service design mindset, leveraging people, process and technology
  • You have some experience working with remote research & facilitation methodologies

Why You Should Join Our Team

A career at Flatiron is a chance to work with everyone involved in the future of cancer care and research—all under one roof. Researchers, data scientists, designers, clinicians, technologists and many more all work together to improve cancer care and accelerate research.

You'll also find a culture of continuous learning, broad and inclusive employee support offerings, and a commitment to supporting our team members in all aspects of their lives—at home, at work and everywhere in between. We offer: 

  • A supportive and growing design team, with whom we run weekly design critiques
  • Flatiron University training curriculum which includes presentation skills, meeting mastery, coding languages and more
  • Career coaching opportunities
  • Hackathons for all employees (not just our engineers!)
  • Professional development benefit for attending conferences, industry events and external courses
  • Work/life autonomy via flexible work hours and flexible paid time off
  • Generous parental leave (16 weeks for either parent)
  • Back-up child care
  • Flatiron-sponsored fitness classes


Flatiron Health is proud to be an Equal Employment Opportunity employer. 

We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

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Where we are

Our office at One Soho is easily accessible and modern, and has all the amenities our employees need to be comfortable, productive and collaborative.

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
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What are Flatiron Health Perks + Benefits

Flatiron Health Benefits Overview

Flatiron has a holistic approach to employee experience. We promote a culture with wellness at the forefront.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program

An Insider's view of Flatiron Health

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineer

What is your vision for the company?

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

What's the biggest problem your team is solving?

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Jobs at Flatiron Health
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We're looking for a 2020 Summer Machine Learning Intern who will help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the internship role, the machine learning team, and why Flatiron Health is a great next step in building your career. 

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Greater NYC Area
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In this role, you will be the front-line support for a large population of abstractors who interpret and organize clinical oncology data in our internally built application, Patient Manager. These abstractors are vital to the success of Flatiron’s mission and you will be responsible for ensuring that they are able to reliably access and use our applications, are operating in a secure environment, and receive the technical support they require in order to efficiently perform work duties. In addition, you’ll also:

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Flatiron Health
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We're looking for an experienced Product Designer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

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We're looking for a Program Manager to join the Operational Excellence team to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team and why Flatiron Health is the right next step in your career. 

Senior/Principal Quantitative Scientist

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Greater NYC Area
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In this role, you'll work with the Legal Privacy & Compliance team to think and act outside the box to create game-changing IP strategies that will enable Flatiron to improve lives by learning from the experience of every cancer patient. Reporting to the General Counsel, you'll be versatile and passionate in handling new ways to craft IP positions and protection for groundbreaking innovation supporting our goals of improving treatment for cancer patients and significantly accelerating cancer research..

Associate Clinical Director (NP or PA)

Flatiron Health
Greater NYC Area
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In this role, you'll work with the Research Oncology team to provide clinical and research leadership both within and outside Flatiron. The team works on a day-to-day basis to ensure quality and translate real-world data into insights that benefit cancer patients. This includes input into how data sets are developed and used, thinking about scientific problem sets and their interpretation, and working collaboratively to move Real World Evidence forward. Reporting to the Senior Clinical Director, you will be responsible for working with our Research teams to ensure that we are building clinically accurate research solutions. In addition, you'll also:

Engagement Manager

Flatiron Health
Greater NYC Area
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As the Professional Services Manager/Director, you will be responsible for building and leading an implementation and ongoing customer success team for Flatiron’s new provider-facing business operations offering. This position requires outstanding problem-solving, analytical and communication skills; experience leading complex operations spanning multiple teams and stakeholders; and significant experience leading teams.

Staff SET, Test Infrastructure

Flatiron Health
Greater NYC Area
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Site Reliability Engineer

Flatiron Health
Greater NYC Area
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Abstraction Specialist

Flatiron Health
Greater NYC Area
1 week ago
Abstracting clinical data from patient charts using Flatiron’s proprietary system. Triaging and responding to abstractor questions. Performing patient-level quality assurance on dataset deliverables. Helping with feasibility and initial testing of novel data points or new abstraction approaches. Assisting with testing of new Patient Manger tools or features. Meeting task and/or review panel targets as determined in consultation with team leaders and management. Obtaining and maintaining credentials to abstract on a number of modules, as determined by management. Participating in regular team teleconferences and other meetings as required. Maintaining a high level of performance, as measured by both efficiency and quality scores. Working a minimum of 32 hours/week and submitting a weekly timesheet. Traveling to New York City for in-person meetings at least 1-2 times per year.

Director, Unstructured Data Processing Operations

Flatiron Health
Greater NYC Area
1 week ago
The Abstraction Operations Manager oversees Abstraction Team operations and capacity management of the abstraction workforce. This role will manage two direct reports on the Abstraction Operations team and will report to the Senior Director of Abstraction Operations. This role is based in New York, NY.

Talent Development Manager

Flatiron Health
Greater NYC Area
1 week ago
In this role, you'll work with the Talent Development team to lead our manager development, diversity & inclusion (D&I), and team specific training programs. You will own Flatiron’s manager training curriculum and will be tasked with ensuring it scales and continues to meet the needs of our evolving manager population. In addition, you will be responsible for driving results around Flatiron’s diversity & inclusion (D&I) efforts through project management, partnership with People team stakeholders, and development of an internal communications strategy. You will also own Talent Development’s strategic consultation with teams, and will be tasked with partnering to provide training solutions based on identified needs. Specific responsibilities include:

Software Engineering Manager

Flatiron Health
Greater NYC Area
2 weeks ago
Are you energized by leading world-class software engineers while remaining hands-on with coding and technical architecture? As an Engineering Manager, you will lead a software engineering team in building products while maintaining a high quality bar with scalable and reusable technology. You will be mentoring, coaching and inspiring software engineers on the team to take on new technical challenges and grow their careers. You will lead the team in looking at problems in new ways and inventing simple solutions to complex problems.

Medical Director, Research Oncology

Flatiron Health
Greater NYC Area
2 weeks ago
The Research Oncology team provides thought leadership and day-to-day research planning and interpretation for the Research Organization. This includes input into how data sets are developed and used, as well as thinking about scientific problem sets and their interpretation.

Data Insights Engineering Intern (Summer 2020)

Flatiron Health
Greater NYC Area
2 weeks ago
As a Data Insights Engineering Intern, you will work with a diverse and talented team with expertise in digging into open-ended customer problems, prototyping, and rapidly iterating on data products from initial discovery to production. The team unlocks new value and possibilities from our data, always using the most effective tool for the job. Sometimes this means an interactive visualization; sometimes, the latest techniques in machine learning.

Director, Corporate Communications

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you'll work with the Brand & Corporate Communications team to accomplish our mission to improve lives by learning from the experience of every cancer patient. Reporting to the Senior Director, Brand & Corporate Communications, you'll build our growing brand and reputation by shaping our story and sharing it with our diverse audiences in oncology. You’ll develop strong relationships with the journalists and analysts who cover the ever-changing landscapes of cancer research, healthcare, and technology.

Benefits Lead

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you can expect to be responsible for delivering benefits for Flatiron, with an emphasis on attracting, retaining and rewarding employees while maintaining market competitiveness. The Benefits Lead will work in close partnership with the People Operations team, clients and colleagues to ensure that all programs support the growth and evolution of the business.

Abstraction Quality Operations Manager

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you'll work with the Abstraction team to manage a subset of Abstraction Clinical Quality Managers and associated quality operations. Reporting to the Senior Manager, Abstraction Operations, you'll oversee the team that monitors, controls, and improves the quality of the unstructured data processed by Abstractors in order to assure it meets the needs of our customers.

Technical Support Engineer, Abstraction Technologies

Flatiron Health
Greater NYC Area
2 weeks ago
As a Technical Support Engineer, you will serve as the primary point of contact for our users as they utilize our platform to curate cancer data. This role is highly collaborative and focuses on ensuring our application is successfully empowering our users to work effectively. A Technical Support Engineer is self-motivated, can read and write code, and can handle a fast-paced environment while demonstrating excellent user empathy.

Technical Support Engineer, Provider Software

Flatiron Health
Greater NYC Area
2 weeks ago
We're looking for a Technical Support Engineer to help us accomplish our mission to improve lives by learning from the experience of every cancer patient. Here's what you need to know about the role, our team, and why Flatiron Health is the right next step in your career.  In this role, you'll work with the Provider Software Technical Support Engineering Team to act as the voice of the customer, bridging the gap between product, engineering, and client facing teams. You'll focus on ensuring a smooth client experience by tackling high priority issues and driving resolution of technical escalations. In addition, you'll also:

Senior Manager, Real World Evidence Operations

Flatiron Health
Greater NYC Area
2 weeks ago
Flatiron Health's Research organization was started in 2014 with the goal of serving cancer patients by accelerating research. We believe that existing clinical research paradigms are ill-equipped to answer the research questions that face drug developers, academic researchers, and regulators in the oncology space today. By focusing on technology solutions that can be deployed widely across the Flatiron network of providers, Flatiron has the opportunity to generate insights that were previously impossible.

Employment Counsel

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you'll work with the Legal Team to provide legal support for Flatiron’s employment needs and serve as a key internal point of contact and subject matter expert on all matters relating to employment and/or employee benefits law. Reporting to the General Counsel, you'll partner with Legal, People Operations and our Leadership team to implement employment-related policies and procedures.

Director, Total Rewards

Flatiron Health
Greater NYC Area
2 weeks ago
In this role, you can expect to be responsible for delivering compensation and benefits for Flatiron, with an emphasis on attracting, retaining and rewarding employees while maintaining internal equity and external market competitiveness. The Director, Total Rewards will work in close partnership with clients and colleagues to ensure that all programs support the revenue growth and evolution of the business.

Director, Patient Safety Programs

Flatiron Health
Greater NYC Area
3 weeks ago
Our oncology-focused products, clinical content, and services have the ability to directly impact healthcare providers and the care that they provide to patients. To ensure that patient safety commitments continue to improve, Flatiron Health’s Clinical Oncology team is seeking a senior patient safety professional to work with cross-functional teams to refine, maintain, and oversee our patient safety programs intended to accelerate improvements primarily focused on our community oncology initiatives (e.g. electronic health record, billing solutions, practice management offerings). We are looking for a candidate with direct experience building, maintaining, and overseeing patient safety programs intended to ensure that software products, clinical content, and services are safe and add value to end users. This role will provide dynamic leadership for patient safety programs, educate to the broader organization on patient safety best practices, consult with management and staff, and oversee first in class patient safety strategies.

Senior Data Operations Manager

Flatiron Health
Greater NYC Area
3 weeks ago
As a Senior Data Operations Manager, you will manage all activities which enable data integrations with health system partners as part of developing Flatiron’s real-world evidence products in international markets. In partnership with our Business Development team, this role will also help drive external interactions with oncology providers, regulators or health authorities.  In this role, you will lead the planning and activities for establishing data integrations with our international health system partners. You will work directly with our partners’ IT teams to understand how their data is stored, how it can work with Flatiron’s data platforms, and how to scale and automate integration activities over time. You will learn how we’ve implemented data integrations in the U.S. and determine what commonalities and efficiencies can translate to our ex-U.S. system(s). You will also partner closely with our internal Business Development, Engineering and Product teams to understand our customers’ needs and contribute to product roadmap development. In addition, you'll also:

Principal, Life Sciences Partnerships

Flatiron Health
Greater NYC Area
3 weeks ago
Lead strategic engagement to develop long term, enterprise-wide partnerships with our biopharma partners, as well as other strategic collaborators (e.g., government / regulatory, advocacy groups). Become a subject matter expert on Flatiron’s offerings and reliably represent our capabilities to advance the research priorities of our biopharma research collaborators. Ensure effective day to day engagement with our biopharma research collaborators (e.g., HEOR, Bioinformatics, Medical Affairs), including on-site representation at client meetings (anticipated travel: Serve as the primary point of contact for biopharma research collaborators, interfacing to align Flatiron's offerings with client needs and selling new products and services to meet those needs. Lead development of new business proposals -- directly contributing to Flatiron revenues across the Research business. Collaborate with Flatiron’s cross-functional research team to ensure Flatiron delivers high quality work to our biopharma partners that exceeds client expectations. Act as the voice of the customer and collaborate across internal functional groups (product, research oncology, quantitative science, engineering, business development, legal and finance team members) to identify opportunities to enhance existing products, identify new potential product offerings and influence go-to-market strategy. Identify client-driven opportunities to enhance existing products, and identify potential new product offerings. Closely partner with the broader Life Sciences Partnerships team to execute against Flatiron’s sales strategy to drive explosive growth for the Flatiron Research business. Contribute to strategic initiatives, such as identifying and pursuing new growth opportunities for Flatiron and championing new processes to optimize Flatiron Research.

Associate Technical Support Engineer, Provider Software

Flatiron Health
Greater NYC Area
3 weeks ago
In this role, you'll work with the Provider Software Technical Support Engineering Team to act as the voice of the customer, bridging the gap between product, engineering, and client facing teams. You'll focus on ensuring a smooth client experience by tackling high priority issues and driving resolution of technical escalations.

Senior Product Designer, Practice Management

Flatiron Health
Greater NYC Area
3 weeks ago
Generate hypotheses and validate product and design decisions using both qualitative and quantitative user research methods. Manage and execute a wide variety of interaction design projects, with a particular emphasis on accessibility. Collaborate with teams across the company, such as product, engineering, clinical, and operations to help Flatiron hit its business objectives.

Product Manager, Platforms (multiple levels)

Flatiron Health
Greater NYC Area
3 weeks ago
The successful candidate will own a technical vision and roadmap for the future of our technical platforms. Flatiron's platforms provide the cloud infrastructure, systems, developer experience, and data capabilities that enable Flatiron's continued growth in pursuit of our mission to learn from the experience of every cancer patient.

Corporate Counsel, Research

Flatiron Health
Greater NYC Area
3 weeks ago
We are seeking to hire multiple attorneys to continue to accelerate Flatiron’s mission to improve lives by learning from the experience of every cancer patient. These roles will provide product, regulatory, commercial and compliance support to our Provider and Life Sciences teams. These roles may also support associated business development and partnership activities, as as well as other legal matters that inevitably arise throughout our day. Working collaboratively with other members of the department, these roles will work across the company to identify needs, advise and counsel clients, and execute on contracts and processes to allow Flatiron’s business to grow.

Account Manager / Senior Account Manager

Flatiron Health
Greater NYC Area
3 weeks ago
The Customer Success team is dedicated to building irreplaceable relationships with customers. The Account Manager is a highly collaborative role with customers as well as other internal teams, including Customer Support, Product Marketing, Communications, Product, Sales and Implementation.

Manager / Senior Manager, Patient Safety Programs

Flatiron Health
Greater NYC Area
3 weeks ago
In this role, you'll work with the Clinical Oncology Team and other stakeholders to ensure that patient safety commitments continue to improve. You'll work with cross-functional teams to refine, maintain, and oversee our patient safety programs which are intended to accelerate improvements primarily focused on our community oncology initiatives (e.g. electronic health record, billing solutions, practice management offerings). This role will help steer the patient safety programs, educate to the broader organization on patient safety best practices, consult with management and staff, and oversee first in class patient safety strategies. In addition, you'll also:

Staff Machine Learning Tech Lead, Manager

Flatiron Health
Greater NYC Area
3 weeks ago
You’ll lead a team that solves challenging ML and NLP problems using data from millions of patients and hundreds of millions of documents to enable novel research on the impact of cancer treatments in the real world, to identify rare patient populations, to create new tools for measuring the quality of care, and to improve the process for matching patients to clinical trials.

Implementation Specialist

Flatiron Health
Greater NYC Area
3 weeks ago
In this role, you'll work with the Implementation Team to support the implementation of our OncoBilling (Practice Management System) and OncoEMR (Electronic Medical Record) products within oncology clinic settings. You'll demonstrate deep knowledge of Flatiron’s products, as well as the workflows and clinical operations that drive exceptional patient care in the evolving oncology landscape. The Implementation Specialist is the primary practice contact during training, implementation and post go-live until the relationship is transitioned to Customer Success. In this role, you will provide dedicated customer service and deliver an organized and sequential training curriculum. Implementation Specialists should work well with groups, both in person and virtually.