Policygenius
New York, NY

Product Designer - Platform at Policygenius

| Greater NYC Area
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Design at Policygenius

Everyone at Policygenius, from our newest designer to our CEO, understands that the design process is our primary tool for empathy, problem solving, and innovation. Our entire product process is designed to de-risk what we build before we build it. In fact, the product and design teams focus nearly 70% of their time on Discovery; lining up experiments to validate our riskiest assumptions first. To be successful, we’ve built a balanced team who aims to deeply understand how our real, human users think about their safety nets.

Why Platform design?

Our Operations team powers the heart of the business—we power the engine that enables them. The Platform team has the opportunity to solve complex, user-centered problems every day. We live on the front-lines and thrive on turning ambiguity into simplicity. Through strong partnerships with our internal Sales, Customer Success, Customer Experience, and Case Management teams, we are working to build a sustainable, best in class insurance management platform that optimizes workflows, streamlines communication, and alleviates the anxiety of disorganization. 

Platform designers are encouraged to explore all opportunities that will help drive the efficiency of our system. No problem is too small, no challenge is too big. We know we’re successful when the tools we build are empowering, educating, and supporting our users—who also happen to be our co-workers! We have the rare benefit of working physically next to them daily to craft solutions that best fit their needs.

In this role, you will...

  • Report to the Sr. Manager, Product Design of the Platform team
  • Partner with multi-disciplined, cross functional teams daily to identify key problems, find the right solutions, and usher them into reality
  • Contribute to the full product design cycle—from research and ideation to execution
  • Facilitate design workshops to ensure you’re delivering the best possible solutions
  • Help shape and participate in our user research and testing (generative & evaluative)
  • Help shape and contribute to the Platform design system
  • Rapidly produce concepts and prototypes and know when to harness the appropriate fidelity
  • Clearly articulate your work to stakeholders through verbal and written communication

We’d love to hear from you if…

  • You’re a product designer with 3+ years of experience building software products
  • You have experience working on web applications, system design, and user research
  • You have experience taking the wheel to tackle complex problems
  • You are excited to tackle a monster, user-facing challenge that will directly impact the current and future success of the company
  • You have excellent written and verbal communication skills
  • You have a desire to learn from your peers and leaders in the industry

You can expect...

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Generous PTO 
  • Training, mentorship and coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship!!!

About Policygenius

Policygenius is America's leading online insurance marketplace. Since 2014, our mission has been to help people get the financial protection they need (and feel good about it). We make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. Our CEO and co-founder, Jennifer Fitzgerald, is one of only four women in the US fintech space to raise over $50 million in venture capital funding, and we’ve helped more than 30 million people shop for all types of insurance, placing over $35 billion in coverage to date.

At Policygenius, we’re proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we’ve doubled in size year over year!), we’ve continuously maintained our inclusive culture through humility, hard-work, and humor, and we're looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine's "Best Workplaces" two years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy, sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. 

Come join the team!

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Where we are

In the heart of the Flatiron district! Conveniently located near several NYC subway stops, the NJ Path train, and a short walk to Penn Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SketchDesign
    • UXPinDesign
    • TableauDesign
    • MouseflowDesign
    • Respondent.ioDesign
    • Usertesting.comDesign
    • ZeplinDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClubhouseManagement
    • IterableEmail
    • LitmusEmail
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What are Policygenius Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

An Insider's view of Policygenius

What’s the vibe like in the office?

Think: startup meets productive adult office. The fridge is stocked with La Croix and there's usually a dog or two running around, but there's no ping pong. Everyone works hard and takes the job seriously. Strict "no chuckleheads allowed" policy. People are cool and from a really wide range of backgrounds.

Adam

Senior Product Manager

What kinds of technical challenges do you and your team face?

All of the normal challenges of building a modern (fairly cutting edge actually, if I do say so myself), scalable tech stack, just with the added twist of integrating with a bunch of fairly archaic APIs. The insurance industry historically isn't exactly a bastion of modern technology, but we're doing our darnedest to change that.

Trevor

Senior Software Engineer

What makes someone successful on your team?

Teamwork and problem-solving go a long way on my team and at Policygenius overall. I would say that individual ideas are not only supported but more importantly, encouraged. I'm consistently challenged, but always learning; our environment promotes both individual and professional growth. I'm looking forward to moving to the next level!

Masuda

Customer Success Team Lead

What is your vision for the company?

Our vision for Policygenius is to be the go-to consumer platform for insurance and financial protection. What Expedia did for travel, we're doing for financial protection. We're already the top platform for under-50 consumers for life insurance and disability insurance, and we're excited to expand that to new categories in 2019!

Jen

CEO

What's something quirky about your company?

So many team members have really interesting stories about their time before Pg. We’ve got trivia champions, ex-magicians, chicken bag experts, and even someone who used to be Madonna’s assistant. It’s all story-telling gold.

Justin

Chief Design Officer

Policygenius Careers In NYC
23

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Data Scientist II

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Take complicated algorithms, code review, optimize for production and integrate into product features or process flows.  Design data architecture that is simple, fault tolerant and requires little overhead.  Design data pipelines utilizing ETL tools, event driven software or cloud functions and other streaming software.  Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers.  Work directly with stakeholders to ingest new sources of data, but also work to manage our self service data model.  Develop internal data science specific tooling for solutions such as A/B testing, learning sharing and analysis repositories and machine learning components.  Ensure ultimate reliability in data pipelines and enforce data governance, security and protection of our customer’s information.  Mentor data engineering team members and even data scientists in architecture and coding techniques. 

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As a Senior Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

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The Business & Corporate Development team is responsible for establishing and growing revenue driving partnerships at Policygenius. We are creative and relentless in figuring out ways to grow the business. The Director of Business & Corporate Development will be responsible for playing a key role in helping the team reach its revenue and growth goals via a combination of establishing new strategic partnerships and managing a base of existing partners. The Director of Business & Corporate Development will report to the SVP of Finance and Business & Corporate Development.

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As a Senior Software Engineer you will be designing and implementing product features, pairing with and mentoring other software engineers, and researching the next wave of technology to bring into the fold. At Policygenius, senior engineers are adaptable technical leaders who are at the core of each team.

Senior Application Security Engineer

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As the Senior Application Security Engineer you’d be our first AppSec Engineer joining the growing InfoSec team and helping to build a robust security culture for our Engineering team. You’d work very closely with our Site Reliability and Application Engineers to ensure Poliygenius is doing all we can to protect the company’s and our customer’s data.

Director of Product Marketing

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About the role...As the Director of Product Marketing, you will be responsible for owning our consumer marketing strategy for our various product verticals (life insurance, home & auto insurance, and more), driven by deep understanding of our customer, analysis of the competition, and savvy ability to tell customer narratives.  You’ll help define how customers think about our brand and our products, and work with your peers among the Marketing and Product team to bring consumer narratives to life. Reporting to the VP of Marketing, this position has the unique opportunity to work cross-functionally on high-visibility projects, shape and lead the product marketing function, and see impactful ideas through to execution.

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As a Recruiting Operations Manager on the People team, you will play an integral role in scaling a high-performing recruiting team in the midst of a high-growth period for Policygenius, standardizing and automating key processes for efficiency and building training programs to better equip recruiters to deliver on our aggressive hiring goals. You will serve as a trusted partner to your recruiting counterparts and leadership, and you’ll collaborate across all teams and departments at Pg to optimize the effectiveness of our talent acquisition practices, driving consistency and quality across the board.

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Provide professional and confidential executive support to the VP of Operations & VP of Finance by acting as a gatekeeper and first point of contact for internal & external stakeholders. Own heavy calendar management, resolve any conflicts in scheduling of appointments, and orchestrate meetings with employees and external contacts. Problem-solve and make judgment calls on priorities based on other calendars, projects, customer meetings, stakeholders, interviews, etc. Become familiar with organizational policies and procedures necessary to ensure appropriate decision-making protocols are followed. Manage and reconcile monthly expense reports on behalf of the VP of Operations & VP of Finance. Arrange business travel, including air & ground transportation, lodging, dining reservations. Support the Operations, Finance, and People teams on special projects and assist with administrative related tasks as needed. Collaborate with Executive Assistant to the Co-founders around management of logistics for important events as needed (e.g., board meetings, investor presentations, VIP partner visits, leadership team offsites).

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Policygenius is on the hunt for a Brand Design Director to bring our visual identity to life wherever customers experience our brand. The Brand Design Director will set a vision and strategy for our brand design and ensure Policygenius’s consistent visual identity across marketing collateral, offline branding, and digital products. They will work on the Brand team and report to the VP of Marketing. This is a chance to join a growing team, and help make Policygenius a household name through world-class brand experience.

Sales Manager

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Sales Associates are on the front lines of the Policygenius customer experience: managing all inbound and outbound leads for prospective life insurance customers and ensuring they get the coverage they need (and feel good about the process)! The Sales Manager is a critical leader to maintain the strength of this group - your team is the first touchpoint for all of our customers, and you will be directly impacting Pg's revenue and growth!

Director of Strategy & Business Operations

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The Strategy & Business Operations function at Policygenius works on the highest impact business challenges we face. As the Director of Strategy & Business Operations, you’ll work with a high performing, cross-functional team to develop strategic initiatives, deliver business impact, and delight our clients & strategic partners. We’re looking for the right mix of skillful problem solver, thoughtful operator and dedicated team leader. Reporting into the Head of Strategy & Operations, you will balance problem-solving & process, think both strategically & tactically, and bring a deep understanding of the interplay between operations, marketing, product & business intelligence.

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Business and Corporate Development Manager

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The Business & Corporate Development Manager will be responsible for playing a key role in helping the team reach its revenue and growth goals via a combination of establishing new strategic partnerships and managing a base of existing partners. The Business & Corporate Development Manager will report to the Sr. Manager of Business and Corporate Development with the team being led by the VP of Finance and Corporate Development.

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Our high-performing Disability & Advanced Planning team is focused on helping our clients navigate the buying process for disability and life insurance policies -- and making sure they feel good about it! The Sales Associates and Case Managers work side-by-side to answer tough questions and offer advice on finding the best coverage available to protect clients’ income and financial security, all by tailoring financial plans to fit their needs. This role sits in our broader life insurance operations department and reports to our Disability Insurance Sales Manager.

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Partner with data and marketing leadership and execute the marketing analytics roadmap. Work collaboratively with the growth marketing team and additional stakeholders and assist them on the three fronts of analytics: monitoring and measurement, research and experimentation. Drive analytical projects such as marketing mix optimization, targeting strategies and attribution strategies. Help our teams move beyond visualizations and utilize inferential and causal modeling to uncover deeper trends from a quantitative perspective, and design and test interventions. Create visualizations intended to monitor business performance or uncover interesting trends to investigate. Lead the test and learn process we use for exploratory data analysis and A/B testing. This includes helping PM’s decide on testing strategy, generating baselines, approximating sample sizes and performing analysis of test results .