Senior UX Content Strategist at Squarespace

| Greater NYC Area
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The UX Content Strategy team is looking for a seasoned UX Content Strategist who also has a great knack for marketing content. You would own content across Squarespace.com, from tour pages to contextual help, from navigation hierarchy to page structures. We're looking for a strategist who can use words to design thoughtful, accessible user experiences. 

You enjoy working through the minutiae of complex problems. You love process, but also know when you need to deviate. You enjoy working with a diverse range of personalities and skillsets. You love to collaborate, harnessing feedback from senior-level partners and providing solutions that match their intent. You know how to manage your time and feel a sense of ownership—not just for your work, but for the quality of all our products.

You’ll be involved throughout the process for many user-facing projects in the product organization. Your go-to team consists of product designers, product managers, engineers, marketing, and more. Your role stretches across an equally diverse range of departments, including Product Marketing, Product Design, Brand Design, and Brand Strategy. You will report into the UX Content Strategy manager at our New York office.

RESPONSIBILITIES

  • Write and maintain UI copy and product/service page content across Squarespace.com
  • Partner with technical, brand, and marketing writers, strategists, and managers to connect messaging with our overall voice and objectives
  • Work with product designers, product marketing, brand strategy, SEO, and other teams on wireframes, prototypes, and concepts
  • Provide polished content to other team members and advocate for language in product design
  • Create rational, articulable, elegant solutions to complex problems
  • Work to understand the capabilities and constraints of our systems

QUALIFICATIONS

  • At least 6+ years of combined experience in UX content strategy and in writing marketing-focused copy for global, consumer-facing products
  • Deep awareness of UX and how copy and design work together
  • Experience working on product content that incorporates visual and written elements
  • Experience creating content for international audiences and preparing source language for localization
  • Experience asking probing questions to give/receive feedback in an iterative environment
  • Excellent sounding board; comfortable pointing out when a design could be better
  • Experience using tools like Figma, or similar

A portfolio of relevant work is required for consideration. It should illustrate your experience in the design process, creating different types of UI and marketing copy, and solving user problems through words.

ABOUT SQUARESPACE

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 850 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

PERKS 

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

Engineering Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Squarespace Benefits Overview

We take care of our employees in more ways than one. We offer competitive medical, dental, and vision for our employees and their dependents. We also offer up to 20 weeks of paid family leave (includes parental), daily gourmet lunches, and seasonal wellness programming, including meditation, yoga, and nutritionist sessions at the office. And so many snacks.

Culture
Volunteer in local community
Partners with Nonprofits
Eat lunch together
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Cross functional training encouraged
Time allotted for learning
All employees have full access to LinkedIn Learning.
Online course subscriptions available
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