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UX Researcher

| Greater NYC Area

Oscar Product Design is a growing, fast-paced team that is revolutionizing healthcare by making complex information intuitive, easy to understand, and human. You will work in a nimble, self-directed, and rapidly growing environment with multidisciplinary teams to concept and create revolutionary member experiences.

We believe our users define the experiences we create and we work diligently to understand their behaviors and attitudes. In this role, you will collaborate with product designers, engineers, data scientists, and product managers, to guide our product vision and strategy. You will conduct primary research and explore the behaviors and motivations of our users by applying creative and rigorous qualitative, quantitative, and design methodology to generate insights that fuel ideation and contribute to the evolution of our designs.

What we are looking for:

  • 3+ years of experience in applied product research

  • Sharp eye for detail and strong organizational skills

  • Examples of projects demonstrating research methods, including but not limited to surveys, usability testing, ethnography, and logs analysis

  • Synthesizes feedback and disseminates findings clearly

  • Capable of balancing user and business needs

  • Strong presentation and written communication skills

  • Excellent interpersonal skills and the ability to build good working relationships

What your day-to-day will look like:

  • Conceive, conduct, and manage user research and usability studies

  • Prioritize research initiatives and user studies

  • Activate research findings throughout the product and engineering organization through written reports and oral presentations

  • Facilitate evidence-based product and design decisions

  • Curate and maintain pool of users to test with

  • Identify gaps in the overall UX research strategy and collaboratively implement enhancements

This position reports to the Director of Product Design in our NYC headquarters.

We appreciate team members who think deeply, speak clearly, and love collaboration and feedback. Oscar has a positive, diverse, and supportive culture — if this sounds like a good fit for you, send us a note with links to your work and experience. We’d love to hear from you! 

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we work to cultivate an environment where exceptional people can be their most authentic selves and find both belonging and support. We're on a mission to change healthcare -- an experience made whole by your unique background and perspectives.

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known. 

Pay Transparency Policy: Oscar's Pay Transparency Policy ensures that you won't be discharged or discriminated against based on whether you've inquired about, discussed, or disclosed your pay. Read the full policy here.

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