Who we are:

Neverware’s flagship product, CloudReady, reimagines the desktop operating system by prioritizing security, manageability, and of course, performance—whether your computer is brand new or 10 years old. With CloudReady, schools and enterprise organizations alike can maximize their IT investments by transforming their existing fleets of PCs and Macs into simple, secure, and fast machines that provide the same user experience and management as Chromebooks. As covered by media outlets such as the Wall Street Journal, CNN, CNET, LifeHacker and TechTarget, CloudReady is disrupting the way organizations think about hardware refreshes while enabling affordable, secure access to modern technology. A VC-backed organization, Neverware’s investors include Google, Khosla Ventures, General Catalyst, and Rethink Education. Our partners include Google, Microsoft, Amazon Web Services, Samsung, and more.

Responsibilities:

• Lead the Quality Assurance team in the ongoing definition of testing suites and schedules that identify any and all unexpected changes in product functionality, including as they pertain to:
  • CloudReady features and functionality
  • Supported hardware components and models
  • Critical 3rd party software/websites
  • 3rd party enterprise infrastructure and peripherals
• Ensure that engineers receive ongoing testing and feedback on all work as it is completed
• Manage, mentor and grow a team of Quality Assurance professionals to improve their workflows, expand their company contributions, and consistently exceed department expectations.
• Collaborate closely with Engineering and Product in order to commit to reliable testing timelines that support product release schedules
• Maintain an exceptional standard of thoroughness and accountability in finding and clearly communicating relevant information within agreed upon testing timelines
• Mold the Quality Assurance department to serve as a technical authority and resource to other Neverware departments by:
  • Maintaining well-documented and highly-available reference software, hardware, and infrastructure for testing
  • Interface with Sales, Support, and Product to own investigation of any user or customer reports that may indicate stability issues 

Qualifications:

• 2+ years of direct personnel management experience in a Quality Assurance or Engineering role 
• 5+ years of total experience working in Quality Assurance or Engineering
• Experience working on a from-scratch Quality Assurance system where “best-practices” are unavailable
• Ability to deliver on commitments while navigating multiple unknowns, imperfect information, and competing priorities

Bonus:

• Familiarity with Linux, Chrome OS, and the wider OS market
• Experience testing complex systems that combine both first and third party hardware and software
• Comfort with PC hardware - you can keep up with the build-your-own-PC nerds