Email Operations Manager

Sorry, this job was removed at 11:33 a.m. (EST) on Thursday, August 27, 2020
Find out who's hiring in Greater NYC Area.
See all Developer + Engineer jobs in Greater NYC Area
Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Quadpay was founded in 2018 with the goal to transform the way shoppers pay for their purchases. Would you believe that more than 60% of millennials don’t own a credit card and over 57% of Americans have less than $1,000 in savings? Believe it. Quadpay is helping people make larger purchases accessible with responsible budgeting. We believe in choice and in giving shoppers the freedom and flexibility to manage their purchases in the way that best suits their finances.

We are proud that QuadPay is one of the fastest growing fin-tech start-ups. We use G Suite to communicate when we aren’t chatting (or often, sending pictures of our pets) on Slack. We’ve got a stocked kitchen and beautiful loft office near Madison Square Park. Our team loves coming to work and has fun during our regular all hands meetings, happy hours, and trivia nights. Come join us! 

As the Lead Email Developer, you will help develop, code and implement initiatives across our email communications. This email-loving, analytics junkie will be responsible for executing all email campaigns, list segmentation, template coding, testing / QA, implementation, reporting and analytics. 

You will be responsible for working with stakeholders across the business in executing lifecycle strategies and building out these capabilities with a focus on driving profitable user growth and building valuable experiences through every marketing touchpoint within the lifecycle funnel.

We are looking for someone with technical expertise in email and the ability to execute while creating process to help support our rapidly growing team.

What You'll Do:

  • Own email strategy & production: creation, planning, scheduling, executing, testing, and optimization of email campaigns
  • Ensure all emails and mobile messages are on-brand, and manage the creative workflow for lifecycle campaigns
  • Monitor and proactively address negative indicators, such as high unsubscribe rates, spam complaint rates, deliverability issues
  • Analyze campaign results and determine actionable next steps for optimizing results and enhancing the user journey
  • Distill campaign results and synthesize takeaways for the leadership team
  • Deploy A/B tests to drive the most effective ROI and incremental lift throughout the entire funnel
  • Support the development of user segmentation to create a dynamic, segmentation-based lifecycle program
  • Create and manage automations and journeys within our CRM platform (Iterable)

You Should Have:

  • 3+ years of CRM marketing experience including email marketing, push, SMS messaging, segmentation and trigger campaigns
  • Extensive email deployment experience and understanding of QA processes.Mastery of HTML and CSS specific to email
  • Experience with Iterable preferred (or similar equivalent, e.g. Braze)
  • Ability to think high-level and craft long-term strategies, but also can get your hands dirty and execute campaigns on a day-to-day basis
  • SQL skills a plus
  • Previous experience in Fin-tech, Commerce and/or App-based company preferred

Technology is changing the way people interact with the world and we’re bringing that revolution to the way people shop and transact. We allow shoppers to buy anywhere, at anytime - and pay in 4 interest-free, automatic installments over 6 weeks. You get the product right away and QuadPay will pay the merchant upfront. 

We're looking for someone who can join our high-functioning team of passionate support professionals and we value a range of diverse backgrounds, experiences, and ideas. We pride ourselves on diversity and creating an inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity and expression, national origin, disability, military and/or veteran status, or any other protected classes.

We're growing very quickly and always looking for talented people to join our team and help transform the way consumers shop and pay!

Read Full Job Description
Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.

Location

Our office is located in the beautiful Flatiron neighborhood of New York City and is half a block from Madison Square Park!

Similar Jobs

Apply Now
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about QuadPayFind similar jobs