HUMAN
We protect the integrity of the internet by disrupting the economics of cybercrime.

Security Operations Engineer

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At HUMAN, we are all about keeping it human. We are a cybersecurity company that protects enterprises from bot attacks to keep digital experiences human. We have the most advanced Human Verification Engine that protects applications, APIs, and digital media from bot attacks, preventing losses and improving the digital experience for real humans. Today, we verify the humanity of more than 10 trillion interactions per week for some of the largest enterprises and platforms across the internet.


Founded in 2012 in a Brooklyn sci-fi bookstore, our Human Verification Engine protects enterprises from the sophisticated bots that threaten them. It’s an ongoing war that we fight passionately every day. Join our mission to stop bots, disrupt the economics of cybercrime, and keep it human.


HUMAN’s Partnership Team is comprised of innovative individuals whose primary focus is to accelerate strategic partnerships and scale the adoption of the Human Verification Platform. This team covers all Co-Selling, Reselling, Systems Integrators and other channel partners. Focusing on executing enablement programs and go-to-market strategy, the ideal candidate will be an experienced business development executive, capable of executing a centralized and global strategy across a diverse composition of partners, driving complex initiatives. 


This individual will be responsible for managing the onboarding, training, and GTM motions of our reseller partners. This includes project planning for new content that needs to be produced, and in some cases producing that content as part of our enablement strategy. We are looking to hire a dynamic, intellectual athlete with the ability to successfully work cross-functionally with sales, marketing, product, solutions architects, customer success, and executive leadership. 

What you'll do:

  • Conduct risk assessments on third-party vendors and technology
  • Assist with responding to customer security reviews
  • Run phishing and social engineering tests
  • Train fellow employees in security awareness and policies
  • Triage and respond to security requests and incident reports
  • Monitor the computing environment for unusual activity
  • Produce high-quality documentation
  • Maintain awareness of current threats and security technologies

Who you are:

  • You love learning, leading by example, and making people’s lives easier!
  • You are open, collaborative, and transparent in how you work.
  • Minimum of 3 years of experience in Information Security or IT Security
  • Motivated to set and achieve measured quarterly goals
  • Excellent verbal and written language skills
  • Ability to provide concise documentation within a ticketing system or knowledge base
  • Ability to communicate clearly with technical and non-technical employees
  • Ability and strong desire to work with minimal supervision in an environment with changing priorities and multiple projects
  • Highly organized, precise with great attention to detail
  • Excellent communication and interpersonal skills
  • The ability to prioritise and manage multiple requests at a given time
  • Experience managing SAAS applications
  • Experience with ticketing systems, particularly Jira
  • You have both breadth and depth of information security and privacy governance, risk, and compliance expertise.

What we offer:

  • Unlimited vacation policy
  • Competitive salary and bonus structure
  • Medical, dental, and vision insurance for all full-time employees
  • Fully paid parental leave
  • Professional development fund
  • Annual WFH office budget
  • Great coaching from senior leaders and challenging development opportunities

Life at HUMAN:


Our HQ office is located in NYC, but we have HUMANs all over the world. We are growing the company deliberately with a keen eye towards maintaining a culture that values diversity, work/life harmony, and career growth. We are doing meaningful work, and we need people to join our mighty team. We have offices located in NYC, Virginia, Victoria, and London, and remote HUMANs in cities around the globe.


We work with most of the largest platforms and enterprises on the planet. We're focused and propelled by a substantive mission. We're building a very sophisticated product that fights a real threat to humanity.


We understand it takes a diverse team of passionate, curious, and, creative people to solve the challenges involved in protecting the Internet. Our dynamic team of HUMANs have incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.


We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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What are HUMAN Perks + Benefits

HUMAN Benefits Overview

Unlimited PTO
Private medical and dental insurance for all full-time employees
Fully paid parental leave
Learning & Development fund
Phenomenal coaching from senior leaders and challenging development opportunities
Monthly internet, phone bill, and meal stipend to support working remotely during COVID-19
Company-sponsored TalkSpace membership for you and your family

Culture
Volunteer in local community
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Mandated unconscious bias training
We partner with Paradigm for ongoing unconscious bias training for anyone involved in our hiring efforts.
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer a weekly "Mind & Meditation" session in the office to help bring some zen to your work week.
Financial & Retirement
401(K)
Performance bonus
Child Care & Parental Leave
Generous parental leave
Family medical leave
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
All new hires will receive $1000 to kit out their home offices.
Professional Development
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend
Online course subscriptions available

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