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Senior Quality Assurance Analyst

| Greater NYC Area


Pager is a rapidly growing NYC health-tech startup looking for a QA Analyst to work closely with Development and Support teams to ensure software features/issues are tracked, clearly documented, and have strong test coverage. Our web apps power our medical staff, as well as our clients’ staff, to provide the best health care and routing for our patients.


  • Conduct manual and automated testing procedures necessary to validate expected/desired behavior and resolve unintended consequences/edge cases.
  • Work closely with our Development team during release life cycle to ensure highest rate of success.
  • Work closely with our Support/Operations team to clearly identify defects/features when they are reported by customers/clients.
  • Track issues throughout the entire release life cycles.
  • Clearly document Test Plan and requirements in TestRail.
  • Maintain knowledge of STL and SDLC during sprints and build manuel test suite per regression, smoke, integration, and system testing.
  • Provide QA reports to management.


  • Approximately 4-7 years of Quality Assurance experience.
  • BA/BS degree, preferably in a technical field, or equivalent practical experience.
  • Experience with RDBMS and how a database driven software applications interacts with the underlying data layer.
  • Experience with Agile Project Management Tools.
  • Experience with or exposure to Selenium.
  • Experience with Test Management Tools.
  • Excellent communication skills, particularly when explaining technical matters to non-technical teammates.


  • Desire to learn automation
  • Experience working with automated testing tools in an Enterprise environment.
  • Experience w/ Mobile testing.
  • Experience w/ TestRail or QC.
  • Experience w/ JIRA or HPALM.
  • Experience w/ GIT.
  • A strong understanding of core OOP concepts and data structures.
  • Experience with HIPAA and strong security practices.
  • Bilingual w/ Spanish


  • Ability to accurately set expectations, and then deliver on those expectations
  • Ability to work independently and quickly, but cares about precision and details, doing whatever it takes to get the job done.
  • Adaptable to and collaborates on changes.
  • Encouraged to take risks, suggest ideas and push yourself to new heights.
  • Strong time management and organizational skills.
  • Critical thinking skills.
  • Detail-oriented.
  • Strong interpersonal skills
  • Constantly evaluating user experience and the design of our products
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Technology we use

  • Engineering
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • objective-cLanguages
    • Ember.jsFrameworks
    • Node.jsFrameworks
    • vue.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Campaign MonitorEmail
    • CheetahMailEmail
    • Campaign Monitor Email


Nestled in the trendy neighborhood of NoHo, Pager employees enjoy the proximity of several transportation options & a variety of top-rated restaurants

An Insider's view of Pager

What’s the vibe like in the office?

Pager has a positive and fun energy. The teamwork is phenomenal. Everybody is helpful and puts in a lot of effort to support one another to be successful!


Nurse Navigator

What makes someone successful on your team?

A successful nurse at Pager is a safe clinician, a critical thinker, and super tech-forward. Our team must be able to triage patients quickly yet efficiently, while utilizing cutting edge technology to optimize the patient experience. We want to provide our patients with the best customer service, but most importantly, we want to keep them safe.


Nurse Navigator

What makes someone successful on your team?

Continuous learning helps us improve our skills and knowledge. Learning quickly from our successes and failures and understanding the business is key.


Engineering Manager

What are Pager Perks + Benefits

Pager Benefits Overview

At Pager, we strive to offer perks that promote wellness and a healthy lifestyle. Some examples of these benefits include:
-Excellent health insurance, dental & vision
-Commuter benefits through Optum
-Annual Citi Bike memberships
-Headspace meditation app (annual subcription)
-Free access to the Pager app inc. family
-A variety of fun events for all, some examples include happy hours, yoga, potluck lunches & book club

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
At Pager, we value you and your time outside of the office. Our unlimited vacation policy allows employees to take as many days off as they need, with manager approval.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Pager has partnered with a local yoga studio to provide employees with free classes. Annual memberships to Crunch Gyms are also available at a discounted price to employees.
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