Senior Salesforce Administrator/Developer

| Greater NYC Area

Knotel is seeking a Senior Salesforce Administrator/Developer to join our global Revenue Operations team and lead the ongoing development of our Salesforce.com instance as we scale to new countries and evolve our sales strategy. The candidate will have a proven record of improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop and deploy new business processes. This role is part technical project manager, part administrator and part Salesforce analyst. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of our CRM platform.

What You’ll Do

  • Ensure the overall cohesiveness of the Salesforce ecosystems as it relates to data, architecture, and system integrations.
  • Own all technical aspects of Salesforce.com, including data migration, data quality, systems integrations, 3rd party applications and AppExchange products.
  • Implement customized solutions that support business requirements and drive key business decisions and initiatives.
  • Use SFDC to improve processes and productivity, making recommendations to support an organization scaling at a rapid pace.
  • Own code review and testing in Sandbox environment for all customizations and configuration changes prepared internally or by outside vendors.
  • Maintain system security and integrity, with regard to all user information - this includes updates; designing, creating and maintaining roles and hierarchies; monitoring usage/storage

Who You Are

  • 5+ years of Salesforce administration experience
  • Working knowledge of Salesforce CPQ functionality and change process
  • In-depth knowledge of the standard capabilities of SFDC, and have successfully expanded on those capabilities through the use of custom code and integration with external systems
  • Strong reporting background using standard reporting tools including standard salesforce.com reporting functionality
  • Previous experience re-engineering an existing Salesforce.com configuration to provide solutions for reporting, workflows and enhanced functions
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to work independently, as well as part of a team
  • Team player with positive “can-do” attitude
  • Great communication skills with an enthusiastic personality
  • Salesforce.com Administrator certification is required**
  • Process Oriented with high attention to detail

About Knotel

With over 3 million square feet across 200 locations in New York, San Francisco, London, Los Angeles, Berlin, Brazil and Paris, Knotel is transforming the way we work with its Agile HQ™ Platform. Making long-term leases a thing of the past, Knotel designs, builds, and operates custom spaces for enterprises, so that business leaders can focus on building the future.

Founded in 2016, Knotel has raised $160 million in funding, and was named a Business Insider Top 50 Startup and New York's Hottest New Workspace Model. Knotel’s member network includes companies like Starbucks, HotelTonight, and Omnicom. To learn more, visit knotel.com.

Our Core Values

Fly your Flag - Don’t check your identity at the door. Bring it inside - we are better for it.

Don’t Look Away - Care for the details no one told you about. Make every space a home and give the gift of belonging.

Outcomes, Not Processes - Time is precious. Save it. Start with the goal and back out the journey

Get Uncomfortable - Innovation starts at the edge of the unknown. Embrace the adventure and sign up for the hairy challenges.

“Where is it Engraved…” - Question orthodoxy.

Share in the Victory Dance - No one summits alone. Leverage the best in others and offer the most in yourself.

Diversity & Inclusion at Knotel

At Knotel, we know that a diverse workforce fosters our individual and collective success. We are committed to building an inclusive, collaborative culture where people of all races, genders, sexual orientations, and religious backgrounds can do their best work. This is all fueled by our employees, who drive the efforts and initiatives outlined here.

Read Full Job Description

Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • ReactLibraries
    • ApolloLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • GraphQLFrameworks
    • Next.jsFrameworks
    • React NativeFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases
    • MixpanelAnalytics
    • SnowplowAnalytics
    • LookerAnalytics
    • BalsamiqDesign
    • InVisionDesign
    • SketchDesign
    • AbstractDesign
    • JIRAManagement

Location

We recently moved to a spacious location in Times Sq. It's super accessible, filled with natural light, and has great food, drink, and entertainment.

An Insider's view of Knotel

What are some social events your company does?

Knotel encourages its employees to socialize during the workday, but also provides fun events and opportunities outside of work for everyone to enjoy. We love hosting themed happy hours, and there's always a Knotel intramural sport you can join. Right now we're preparing for our summer retreat at a local summer camp–hilarious photos to come!

Rebecca

People Operations Associate

What projects are you most excited about?

Where do I start? Knotel has many incredible teams working on projects from increasing the agility and modularity of our spaces to improving the quality and diversity of our product line to meet the needs of our growing roster of corporate customers. My favorite thing about Knotel is that every employee has ownership of projects big and small.

Charlie

Platform Manager, Real Estate & Business Development

How has your career grown since starting at the company?

Knotel's rapid expansion has provided me with a very dynamic work environment. Over the last year, new projects and new roles have created pathways to grow within the company. I'm constantly challenged to own my role as it evolves, and I'm encouraged to build new skills. This has and will continue to be invaluable to my career as a Project Manager.

Jordan

Project Manager

How do your team's ideas influence the company's direction?

The Workshops team has the unique opportunity to explore how to make the Knotel membership more valuable through new ventures and products. In partnership with the expertise within each vertical of the company, we are able to test, learn, launch and scale new ventures and products that build on the Knotel core offering.

Roshni

Manager, Workshops

How would you describe the company’s work-life balance?

I really love my work and I enjoy being with my team, so work doesn’t feel like work. However, no matter how much I love producing results, my family comes first. Knotel has been incredibly accepting of my wonky schedule so that I can get quality time with my family. So my work and life are perfectly balanced here.

Sanjiv

VP of Product

What are Knotel Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
We offer competitive discounts at a number of NYC gyms and fitness clubs, as well as Knotel-sponsored boot camp and yoga classes!
Retirement & Stock Options Benefits
401(K)
We offer an individual contribution 401k plan so you can save directly from every paycheck.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We offer 16 weeks of paid parental leave for both primary and secondary caregivers.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Employees are encouraged to get away for refreshment and inspiration!
Paid Volunteer Time
Every year, Knotel hosts a "Week of Service". Employees are encouraged to take advantage of volunteer opportunities.
Perks & Discounts
Casual Dress
Our office has a relaxed dress code--be comfortable and be yourself.
Commuter Benefits
Company Outings
Knotel hosts happy hours every other week, with company-wide dinners every quarter. We celebrate with holiday parties and an annual company retreat for all employees.
Stocked Kitchen
Our kitchen is stocked with unlimited snacks and beverages to keep our team nourished throughout the day.
Some Meals Provided
We have weekly company-wide catered lunches that are completely technology-free. This allows time for our employees to spend time enjoying each other during the work day!
Happy Hours
Knotel hosts happy hours for employees, friends, and guests every other week. The more, the merrier!
Pet Friendly
More Jobs at Knotel38 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Legal
Marketing
Operations
Sales
Sales
new
New York
Operations
new
New York
Data + Analytics
new
New York
Data + Analytics
new
New York
Operations
new
New York
Operations
new
New York
Operations
new
New York
Design + UX
new
New York
Marketing
new
New York
Operations
new
New York
Operations
new
New York
Operations
new
New York
Marketing
new
New York
Data + Analytics
new
New York
Operations
new
New York
Design + UX
new
New York
Operations
new
New York
Design + UX
new
New York
Marketing
new
New York
Operations
new
New York
Operations
new
New York
Finance
new
New York
HR
new
New York
Design + UX
new
New York
Design + UX
new
New York
Design + UX
new
New York
Operations
new
New York
Operations
new
New York