Policygenius
New York, NY

Senior Site Reliability Engineer

| Greater NYC Area
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About the role...

Policygenius continues to disrupt the insurance industry by delivering innovative technology-driven experiences. Our talented yet humble software engineering team is dogma-free and experiment-driven. We are relentless in our drive to reliably deliver outstanding products at scale. We are growing fast, but we can go further faster with experienced, collaborative, challenge-seeking engineers like yourself. 

As a Senior Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

In this role, you will…

  • Design, develop, and maintain Policygenius’ core infrastructure and systems
  • Provide an exceptional experience for the users using your infrastructure
  • Mentor and empower other engineers to reach new levels of productivity, reliability, and scalability
  • Assist other teams with troubleshooting across our systems and lead blameless postmortems in the event of an outage
  • Work with cutting edge technology, expand your toolset, and share your expertise
  • Participate in a 24/7 on-call rotation alongside other SREs and software engineers

We’d love to hear from you if…

  • You have 5+ years of relevant experience in SRE/DevOps roles
  • You have 3+ years of experience with a public cloud provider (We use GCP, but AWS, Azure, etc. are welcome!)
  • You have previous experience in Kubernetes (K8s) and it’s related ecosystem of tooling
  • You have a solid command of Linux systems and the networking stack
  • You have experience debugging distributed systems (DataDog, APM, Monitoring and Alerting)
  • You have experience automating everything you can with infrastructure automation tools (e.g. Terraform) 
  • You have proficiency in at least one programming or scripting language (e.g. Python, Go, Bash)
  • You have experience implementing and mentoring others on best practices, including automated testing, security, continuous integration, and continuous deployment (CI/CD)

You can expect...

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Generous PTO 
  • Training, mentorship and coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship!!!

Technologies You Will Use

Docker, Kubernetes, Terraform, Google Cloud, BigQuery, gRPC, Google Functions, Buildkite, Ruby on Rails, Node.js, Go, Python, PostgreSQL, Microservices, GraphQL, Git

Policygenius currently spends much of its time using these tools, but we’re committed to working on the right tech for the job, and always open to fresh ideas, new technologies, and better ways of getting things done.

About Policygenius

Policygenius is America’s leading online insurance marketplace. Since 2014, our mission has been to help people get the financial protection they need (and feel good about it). We make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. To date, we’ve helped more than 30 million people shop for all types of insurance and placed over $45 billion in coverage.

At Policygenius, we’re proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we’ve doubled in size year over year!), we’ve continuously maintained our inclusive culture through humility, hard-work, and humor, and we’re looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine’s “Best Workplaces” two years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy,  sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. 

Come join the team!

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Where we are

In the heart of the Flatiron district! Conveniently located near several NYC subway stops, the NJ Path train, and a short walk to Penn Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SketchDesign
    • UXPinDesign
    • TableauDesign
    • MouseflowDesign
    • Respondent.ioDesign
    • Usertesting.comDesign
    • ZeplinDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClubhouseManagement
    • IterableEmail
    • LitmusEmail
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What are Policygenius Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

An Insider's view of Policygenius

What’s the vibe like in the office?

Think: startup meets productive adult office. The fridge is stocked with La Croix and there's usually a dog or two running around, but there's no ping pong. Everyone works hard and takes the job seriously. Strict "no chuckleheads allowed" policy. People are cool and from a really wide range of backgrounds.

Adam

Senior Product Manager

What kinds of technical challenges do you and your team face?

All of the normal challenges of building a modern (fairly cutting edge actually, if I do say so myself), scalable tech stack, just with the added twist of integrating with a bunch of fairly archaic APIs. The insurance industry historically isn't exactly a bastion of modern technology, but we're doing our darnedest to change that.

Trevor

Senior Software Engineer

What makes someone successful on your team?

Teamwork and problem-solving go a long way on my team and at Policygenius overall. I would say that individual ideas are not only supported but more importantly, encouraged. I'm consistently challenged, but always learning; our environment promotes both individual and professional growth. I'm looking forward to moving to the next level!

Masuda

Customer Success Team Lead

What is your vision for the company?

Our vision for Policygenius is to be the go-to consumer platform for insurance and financial protection. What Expedia did for travel, we're doing for financial protection. We're already the top platform for under-50 consumers for life insurance and disability insurance, and we're excited to expand that to new categories in 2019!

Jen

CEO

What's something quirky about your company?

So many team members have really interesting stories about their time before Pg. We’ve got trivia champions, ex-magicians, chicken bag experts, and even someone who used to be Madonna’s assistant. It’s all story-telling gold.

Justin

Chief Design Officer

Policygenius Careers In NYC
22

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As the Senior Application Security Engineer you’d be our first AppSec Engineer joining the growing InfoSec team and helping to build a robust security culture for our Engineering team. You’d work very closely with our Site Reliability and Application Engineers to ensure Poliygenius is doing all we can to protect the company’s and our customer’s data.

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About the role...As the Director of Product Marketing, you will be responsible for owning our consumer marketing strategy for our various product verticals (life insurance, home & auto insurance, and more), driven by deep understanding of our customer, analysis of the competition, and savvy ability to tell customer narratives.  You’ll help define how customers think about our brand and our products, and work with your peers among the Marketing and Product team to bring consumer narratives to life. Reporting to the VP of Marketing, this position has the unique opportunity to work cross-functionally on high-visibility projects, shape and lead the product marketing function, and see impactful ideas through to execution.

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As a Recruiting Operations Manager on the People team, you will play an integral role in scaling a high-performing recruiting team in the midst of a high-growth period for Policygenius, standardizing and automating key processes for efficiency and building training programs to better equip recruiters to deliver on our aggressive hiring goals. You will serve as a trusted partner to your recruiting counterparts and leadership, and you’ll collaborate across all teams and departments at Pg to optimize the effectiveness of our talent acquisition practices, driving consistency and quality across the board.

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Policygenius is on the hunt for a Brand Design Director to bring our visual identity to life wherever customers experience our brand. The Brand Design Director will set a vision and strategy for our brand design and ensure Policygenius’s consistent visual identity across marketing collateral, offline branding, and digital products. They will work on the Brand team and report to the VP of Marketing. This is a chance to join a growing team, and help make Policygenius a household name through world-class brand experience.

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The Strategy & Business Operations function at Policygenius works on the highest impact business challenges we face. As the Director of Strategy & Business Operations, you’ll work with a high performing, cross-functional team to develop strategic initiatives, deliver business impact, and delight our clients & strategic partners. We’re looking for the right mix of skillful problem solver, thoughtful operator and dedicated team leader. Reporting into the Head of Strategy & Operations, you will balance problem-solving & process, think both strategically & tactically, and bring a deep understanding of the interplay between operations, marketing, product & business intelligence.

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Hire and coach software developers to help them realize their potential. Take on the development and advancement of your team's technical vision. Work with embedded product, UX, and product marketing partners to design and deliver iterative solutions. Create a highly technical, supportive, and inclusive environment for the team you lead. Collaborate with leadership to create a technical strategy for your products and systems.

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Our entire design team focuses on product thinking and empathy, but it’s the Growth team that’s responsible for customer success, engagement, and retention. Growth designers are encouraged to look beyond their specific product in order to hone in on user motivations and ship lean, targeted tests. They’re metrics-minded, and understand which behaviors to look for to measure impact, while prioritizing long-term retention and trust. 

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Our high-performing Disability & Advanced Planning team is focused on helping our clients navigate the buying process for disability and life insurance policies -- and making sure they feel good about it! The Sales Associates and Case Managers work side-by-side to answer tough questions and offer advice on finding the best coverage available to protect clients’ income and financial security, all by tailoring financial plans to fit their needs. This role sits in our broader life insurance operations department and reports to our Disability Insurance Sales Manager.

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Manage, mentor and motivate editorial team members to produce high-quality content and meet core business goals Establish, implement and maintain consistent editorial standards, including voice, tone, perspective and copy guidelines Supervise all editorial content production and ensure the copy and visuals are meeting those standards Ideate, create and creatively distribute new content properties, series, features and campaigns for email, social and digital channels in concert with direct reports Work with senior leaders to set, track and achieve goals for audience growth and retention Support and collaborate on the overall content marketing strategy, ensuring alignment across key stakeholders, initiatives, partnerships and performance metrics.

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Take complicated algorithms, code review, optimize for production and integrate into product features or process flows.  Design data architecture that is simple, fault tolerant and requires little overhead.  Design data pipelines utilizing ETL tools, event driven software or cloud functions and other streaming software.  Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers.  Work directly with stakeholders to ingest new sources of data, but also work to manage our self service data model.  Develop internal data science specific tooling for solutions such as A/B testing, learning sharing and analysis repositories and machine learning components.  Ensure ultimate reliability in data pipelines and enforce data governance, security and protection of our customer’s information.  Mentor data engineering team members and even data scientists in architecture and coding techniques. 

Senior Site Reliability Engineer

Policygenius
Greater NYC Area
3 weeks ago
As a Senior Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.