Policygenius
New York, NY

Senior Site Reliability Engineer

| Greater NYC Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

About the role...

Policygenius continues to disrupt the insurance industry by delivering innovative technology-driven experiences. Our talented yet humble software engineering team is dogma-free and experiment-driven. We are relentless in our drive to reliably deliver outstanding products at scale. We are growing fast, but we can go further faster with experienced, collaborative, challenge-seeking engineers like yourself. 

As a Senior Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

In this role, you will…

  • Design, develop, and maintain Policygenius’ core infrastructure and systems
  • Provide an exceptional experience for the users using your infrastructure
  • Mentor and empower other engineers to reach new levels of productivity, reliability, and scalability
  • Assist other teams with troubleshooting across our systems and lead blameless postmortems in the event of an outage
  • Work with cutting edge technology, expand your toolset, and share your expertise
  • Participate in a 24/7 on-call rotation alongside other SREs and software engineers

We’d love to hear from you if…

  • You have 5+ years of relevant experience in SRE/DevOps roles
  • You have 3+ years of experience with a public cloud provider (We use GCP, but AWS, Azure, etc. are welcome!)
  • You have previous experience in Kubernetes (K8s) and it’s related ecosystem of tooling
  • You have a solid command of Linux systems and the networking stack
  • You have experience debugging distributed systems (DataDog, APM, Monitoring and Alerting)
  • You have experience automating everything you can with infrastructure automation tools (e.g. Terraform) 
  • You have proficiency in at least one programming or scripting language (e.g. Python, Go, Bash)
  • You have experience implementing and mentoring others on best practices, including automated testing, security, continuous integration, and continuous deployment (CI/CD)

You can expect...

  • Company-paid health, dental, vision, life & disability insurance
  • 401(k) plan, FSA & commuter benefits
  • Generous PTO 
  • Training, mentorship and coaching from leadership
  • The opportunity to grow alongside a company shaking up a big, old-fashioned industry
  • Fun, diverse, open-minded coworkers
  • Dog companionship!!!

Technologies You Will Use

Docker, Kubernetes, Terraform, Google Cloud, BigQuery, gRPC, Google Functions, Buildkite, Ruby on Rails, Node.js, Go, Python, PostgreSQL, Microservices, GraphQL, Git

Policygenius currently spends much of its time using these tools, but we’re committed to working on the right tech for the job, and always open to fresh ideas, new technologies, and better ways of getting things done.

About Policygenius

Policygenius is America’s leading online insurance marketplace. Since 2014, our mission has been to help people get the financial protection they need (and feel good about it). We make it easy for our customers to understand their options, compare quotes, and buy insurance, all in one place. To date, we’ve helped more than 30 million people shop for all types of insurance and placed over $45 billion in coverage.

At Policygenius, we’re proud of building an environment that encourages our teammates to bring their authentic selves to work. Despite rapid growth (we’ve doubled in size year over year!), we’ve continuously maintained our inclusive culture through humility, hard-work, and humor, and we’re looking for more people with grit, collaborative attitudes, and creative problem-solving skills to join our team. Come see why we’ve been voted one of Inc. Magazine’s “Best Workplaces” two years in a row!

Diversity at Policygenius

Policygenius believes differences should be celebrated and is committed to building a team as diverse as the customers we serve. We welcome different perspectives and opinions to foster innovation, authenticity, and excellence across all parts of our company, and are committed to providing employees with a work environment free of discrimination and harassment.

As an Equal Opportunity Employer, Policygenius highly encourages applicants from all walks of life. All employment decisions at Policygenius are based on business needs, job requirements and individual qualifications without regard to actual or perceived race, color, sex, pregnancy,  sexual orientation, gender identity or expression, age, national origin, political affiliation or belief, religion, disability, uniformed service, marital status or any other status protected by law. 

Come join the team!

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

In the heart of the Flatiron district! Conveniently located near several NYC subway stops, the NJ Path train, and a short walk to Penn Station.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • BigQueryDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SketchDesign
    • UXPinDesign
    • TableauDesign
    • MouseflowDesign
    • Respondent.ioDesign
    • Usertesting.comDesign
    • ZeplinDesign
    • PrincipleDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • ClubhouseManagement
    • IterableEmail
    • LitmusEmail
Previous
Next

What are Policygenius Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Customized development tracks
Paid industry certifications

An Insider's view of Policygenius

What’s the vibe like in the office?

Think: startup meets productive adult office. The fridge is stocked with La Croix and there's usually a dog or two running around, but there's no ping pong. Everyone works hard and takes the job seriously. Strict "no chuckleheads allowed" policy. People are cool and from a really wide range of backgrounds.

Adam

Senior Product Manager

What kinds of technical challenges do you and your team face?

All of the normal challenges of building a modern (fairly cutting edge actually, if I do say so myself), scalable tech stack, just with the added twist of integrating with a bunch of fairly archaic APIs. The insurance industry historically isn't exactly a bastion of modern technology, but we're doing our darnedest to change that.

Trevor

Senior Software Engineer

What makes someone successful on your team?

Teamwork and problem-solving go a long way on my team and at Policygenius overall. I would say that individual ideas are not only supported but more importantly, encouraged. I'm consistently challenged, but always learning; our environment promotes both individual and professional growth. I'm looking forward to moving to the next level!

Masuda

Customer Success Team Lead

What is your vision for the company?

Our vision for Policygenius is to be the go-to consumer platform for insurance and financial protection. What Expedia did for travel, we're doing for financial protection. We're already the top platform for under-50 consumers for life insurance and disability insurance, and we're excited to expand that to new categories in 2019!

Jen

CEO

What's something quirky about your company?

So many team members have really interesting stories about their time before Pg. We’ve got trivia champions, ex-magicians, chicken bag experts, and even someone who used to be Madonna’s assistant. It’s all story-telling gold.

Justin

Chief Design Officer

Policygenius Careers In NYC
32

All Jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Legal
Marketing
Operations
Product
Sales
Content
Tap to close

Chief Financial Officer

Policygenius
Greater NYC Area
8 hours ago
+37
About the role… Reporting into the CEO, the CFO will be responsible for building and leading a world-class finance organization at a growth-stage leader in the insuretech/fintech space. The finance organization includes core finance functions, as well as critical drivers of company growth and performance (corporate & business development; talent acquisition & recruiting). This person will operate both tactically and strategically, partnering with

Principal Product Manager - Growth

Policygenius
Greater NYC Area
3 days ago
+37
We’re looking for an experienced Principal Product Manager to drive growth for one of our largest products, our Life Insurance marketplace, and help more people get the financial protection they need and feel good about it. Even though we’ve already helped over 30 million shoppers get coverage and placed over $60B in coverage, we’ve only scratched the surface of the opportunity. You’ll be responsible for getting us to the next level in terms of both user growth and monetization.

Senior Product Manager - Fulfillment

Policygenius
Greater NYC Area
3 days ago
+37
We’re looking for an experienced product manager to lead the platform team for our home and auto insurance business to help us achieve our 2020 goal of being the fastest-growing home and auto insurance distributor in the US. You’ll sit at the convergence of product, operations, technical systems, and data to figure out how we can continuously make getting home and auto insurance more efficient, both for our customers as well as our internal teams.

Acquisition Marketing Manager

Policygenius
Greater NYC Area
3 days ago
+37
Primary responsibilities of the Acquisition Marketing Manager will include developing and executing acquisition plans, managing campaigns, engaging in various types of testing, and analyzing performance. This candidate should be proficient with constructing AB tests and with using Tableau & excel in order to identify insights to drive optimization and improve performance.

Senior Product Designer

Policygenius
Greater NYC Area
5 days ago
+37
Our entire design team focuses on product thinking and empathy, but it’s the Growth team that’s responsible for customer success, engagement, and retention. Partnering with our award-winning content creators, Growth designers on our Content/SEO team ship lean, targeted tests to turn our readers into users. They’re metrics-minded, and understand which behaviors to look for to measure impact, while shaping a reading experience that emphasizes trust. The Growth teams help users experience that first “a-ha” moment, build trust in our experts and advice, and understand how the Policygenius platform can support their financial protection goals. 

Media Relations Associate

Policygenius
Greater NYC Area
5 days ago
+37
The Media Relations Associate will play a key role in helping the media relations team drive press coverage for Policygenius. You’ll be putting together media collateral, pitching company news and expert interviews to reporters, helping come up with innovative ways to get our expertise in front of more eyes, and jumping in to help however you can. This role will report to the Associate Director of Media Relations.

Software Engineer - Full Stack/Frontend (Web)

Policygenius
Greater NYC Area
5 days ago
+37
As a Software Engineer you will be designing and implementing product features, pairing with other software engineers, and researching the next wave of technology to bring into the fold.

Lead Security Engineer

Policygenius
Greater NYC Area
5 days ago
+37
As the Senior Security Engineer you’d join our growing InfoSec team helping to build a robust security culture. You’d work very closely with our Site Reliability Engineering, Application Engineering and Tech Ops teams to ensure Policygenius is doing all we can to protect the company’s and our customer’s data.   You will have the mindset of a technology partner and enabler who is seen as a trusted adviser. You will be able to educate, advise on system design, implement/configure/monitor security tools, and help drive an appreciation for security.  If you like to better secure, introduce automation and reduce risks then this role’s for you.

Senior Manager, Data Engineering

Policygenius
Greater NYC Area
1 week ago
+37
Lead our team of data engineers and develop the data engineering roadmap to help us evolve our data capability and effectiveness.  Own our next generation of architecture development to help us scale.  Serve as a senior member of the Data Engineering team and be proficient in assisting the business with understanding data attributes. Take complicated algorithms, code review, optimize for production and integrate into product features or process flows. 

Remote Sales Associate - Auto & Home

Policygenius
Remote
1 week ago
+37
Work collaboratively with your peers to continue to build out our rapidly expanding auto & home insurance team. Prepare consultative, value-based presentations for our clients based on our quoting team’s recommendations and provide a world-class customer experience. Coordinate with carriers to efficiently communicate our clients’ needs. Contribute toward team goals and frequently support onboarding of new teammates (we're growing!!). Master the workflows, team norms, policies, software, and tools necessary to meet quality standards and Key Performance Indicators (KPIs) day-to-day. Adapt and contribute to regularly evolving processes to improve individual/team efficiency.

Remote Sales Associate - Life Insurance

Policygenius
Remote
1 week ago
+37
Tired of cold calling and building a book of business before applying your insurance subject matter expertise? Our Remote Sales Associate - Life Insurance role is on the front lines of the Policygenius customer experience: managing all inbound leads for prospective life insurance customers, and ensuring they get the coverage they need (and feel good about the process) all while working remotely! Our sales team thrives on collaboration, creative competitions, and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. 

People Operations Coordinator

Policygenius
Greater NYC Area
1 week ago
+37
Reporting into the Senior Manager, People Operations, you will be responsible for many elements that keep the company humming: HR onboarding & offboarding, benefits & leave management, and providing support on a broad set of HR-related tasks. You will be an integral point of contact for our internal stakeholders on a variety of questions, and will be essential in helping to scale and support the day-to-day people operations of a growing team.

Senior Site Reliability Engineer

Policygenius
Greater NYC Area
1 week ago
+37
As a Senior Site Reliability Engineer, your mission will be to ensure the reliability and adaptability of Policygenius’ network of mission-critical systems. We’ll be depending on your insight and expertise to advise and evolve the design, architecture, and scaling of our infrastructure. You’ll play a critical role in empowering the engineering team to confidently ship software efficiently and reliably. At Policygenius, you will work alongside passionate engineers who continuously strive to improve our world, our teams and themselves.

Senior Data Engineer

Policygenius
Greater NYC Area
1 week ago
+37
Take complicated algorithms, code review, optimize for production and integrate into product features or process flows.  Design data architecture that is simple, fault tolerant and requires little overhead.  Design data pipelines utilizing ETL tools, event driven software or cloud functions and other streaming software.  Partner with both data scientists and engineers to bring our amazing concepts to reality. This requires learning to speak the language of statisticians as well as software engineers.  Work directly with stakeholders to ingest new sources of data, but also work to manage our self service data model.  Develop internal data science specific tooling for solutions such as A/B testing, learning sharing and analysis repositories and machine learning components.  Ensure ultimate reliability in data pipelines and enforce data governance, security and protection of our customer’s information.  Mentor data engineering team members and even data scientists in architecture and coding techniques. 

Senior Software Engineer - Full Stack/Backend (Web)

Policygenius
Greater NYC Area
1 week ago
+37
As a Senior Software Engineer you will be designing and implementing product features, pairing with and mentoring other software engineers, and researching the next wave of technology to bring into the fold. At Policygenius, senior engineers are adaptable technical leaders who are at the core of each team.

Data Engineer

Policygenius
Greater NYC Area
1 week ago
+37
Design data pipelines utilizing ETL tools, event driven software or cloud functions and other streaming software.  Work directly with stakeholders to ingest new sources of data. Continue to develop and build out our analytical data model for self service.  Partner with data scientists to bring our machine learning concepts to production. Develop internal data science specific tooling for solutions such as A/B testing, learning sharing and analysis repositories and machine learning components.  Ensure ultimate reliability in data pipelines and enforce data governance, security and protection of our customer’s information. 

Junior Sales Operations Associate

Policygenius
Greater NYC Area
1 week ago
+37
Hey job-seeker! Our Sales Operations Associate role provides support to the Life Sales team to create a smooth and cohesive Policygenius customer experience. This role includes managing all inbound overflow for prospective and current life insurance customers and overseeing shared queues to ensure our clients receive timely responses.  Our sales team thrives on collaboration and thoughtful communication with customers as we drive a positive, tech-enhanced experience in an industry typically known for being old-school and paper-based. 

Data Analyst I

Policygenius
Greater NYC Area
1 week ago
+37
Partner with a business stakeholder or product team to help move their analytical strategy forward. Create visualizations intended to monitor business performance or uncover interesting trends to investigate. Lead the test and learn process we use for exploratory data analysis and A/B testing. This includes helping PM’s decide on testing strategy, generating baselines, approximating sample sizes and performing analysis of test results. Help our teams move beyond visualizations and utilize inferential and causal modeling to uncover deeper trends from a quantitative perspective, and design and test interventions. Structure and lead our strategic framework from an analytical perspective on your team. Partner with data engineering on new data pipelines and ingestion requests as well as advise on data model improvements. Wrangle and stitch together many disparate data sources and uncover deep insights to drive your team forward.

Acquisition Marketing Associate

Policygenius
Greater NYC Area
1 week ago
+37
Policygenius is looking for an energetic and talented Acquisition Marketing Associate to join the Growth Marketing team. Reporting to the Associate Director of Acquisition, this role will be responsible for extracting, analyzing, and reporting on third-party marketing data (Facebook, Google Ads, etc) and internal lead data with the goal of developing insights to drive better marketing spend performance and lead quality. Primary responsibilities will include creating and analyzing reports combining multiple data sources, extracting actionable insights, and reporting these insights to key stakeholders as well as contributing to acquisition media operations across digital and offline channels.

Senior Copywriter

Policygenius
Greater NYC Area
1 week ago
+37
Policygenius is hiring a Senior Copywriter to help build the next great financial protection brand, by creating consistent, engaging product narratives. An excellent strategic and creative thinker, the Senior Copywriter will identify compelling ways to communicate our value to our customers from first touch to last. The Senior Copywriter will report to the Creative Director, and work on the Marketing team.

GM of Content

Policygenius
Greater NYC Area
2 weeks ago
Create a clear and compelling medium and long-term vision and strategy for our SEO and editorial content. Own P&L responsibility for our content organization with the goal of scaling the contribution that content makes to our bottom line. Manage, and scale, our team across our SEO and editorial properties to produce high-quality content and meet core business goals. Oversee all content production and ensure the team establishes, implements and maintains a consistent editorial standard, including voice, tone, perspective and copy guidelines. Ideate, create and creatively distribute new content properties, series, features and campaigns for email, social and digital channels in concert with direct reports. Work with senior leaders to set, track and achieve goals for audience growth and retention. Support and collaborate with senior leaders on the overall monetization strategy of our content, ensuring alignment across key stakeholders, initiatives, partnerships and performance metrics.

Director of Strategy & Growth

Policygenius
Greater NYC Area
2 weeks ago
About the role...As the Director of Product Marketing, you will be responsible for owning our consumer marketing strategy for our various product verticals (life insurance, home & auto insurance, and more), driven by deep understanding of our customer, analysis of the competition, and savvy ability to tell customer narratives.  You’ll help define how customers think about our brand and our products, and work with your peers among the Marketing and Product team to bring consumer narratives to life. Reporting to the VP of Marketing, this position has the unique opportunity to work cross-functionally on high-visibility projects, shape and lead the product marketing function, and see impactful ideas through to execution.

Business Development Account Manager

Policygenius
Greater NYC Area
2 weeks ago
The Business Development team is responsible for establishing and growing revenue-generating partnerships at Policygenius. We are creative and data-driven in figuring out ways to grow the business; currently employing referral relationships, affiliates, newsletters, content marketing, and more integrated digital solutions for our partners. We look for win-win opportunities that benefit both us and our partners. This role reports into the Associate Director of Business & Corporate Development.

Associate General Counsel

Policygenius
Greater NYC Area
2 weeks ago
The Associate General Counsel will report directly to the General Counsel.  The person will work hand-in-hand with our product team on launching new product offerings, assist with the review and negotiation of contracts, advise on privacy and cybersecurity issues, provide analysis and legal advice on a wide range of issues, and help manage our growing legal team.

Head of Acquisition Marketing

Policygenius
Greater NYC Area
2 weeks ago
In the first role of its kind, this person will lead a team that manages digital channels (paid social, SEM, display, etc.), offline channels (TV, direct mail, radio/podcast), experimentation across new channels, marketing analytics, and testing and optimization. This position reports directly to our VP of Marketing.

Director of Recruiting

Policygenius
Greater NYC Area
2 weeks ago
About the role… As Director of Recruiting at Policygenius, you'll serve as a business partner in all things hiring, aligned to our rapidly expanding sales & operations teams, but with reach across the company. Reporting to the Senior Director of Recruiting, you’ll lead a team of high-performing recruiters to deliver on our aggressive growth targets and grow our customer-facing teams, all while building the recruiting “machine” to ensure quality,

SEO Strategist

Policygenius
Greater NYC Area
2 weeks ago
Policygenius is looking for an experienced SEO Strategist with a proven track record of growing organic traffic and improving keyword rankings to join the team. Reporting to the Head of SEO, this role will be responsible for driving our organic search traffic and revenue growth in insurance and personal finance product verticals through comprehensive SEO content planning and SEO campaign execution.

On-Page SEO Specialist

Policygenius
Greater NYC Area
2 weeks ago
Policygenius is looking for a highly experienced On-page SEO Specialist to join the team. Reporting to the Head of SEO, this role will be responsible for driving our organic search traffic and revenue growth in key insurance product verticals, through comprehensive on-page optimization and re-optimization of our ever-growing content portfolio.

Senior Data Scientist

Policygenius
Greater NYC Area
2 weeks ago
Take complicated problems and translate them into data problems that can be solved using algorithms. Mine and connect many large and disparate data sources using our databases and SQL and other unstructured data repositories. Develop machine learning based applications using supervised and unsupervised models using R or Python that optimize and personalize customer experiences or reduce manual effort on our internal teams through automated decision making. Utilize deep learning techniques to solve problems related to natural language processing, computer vision and prediction. Partner with data engineering to take your model from science experiment to deployed infrastructure. Develop experiments to understand model impact.

Manager of Strategy & Business Operations

Policygenius
Greater NYC Area
3 weeks ago
The Strategy & Business Operations function at Policygenius works on the highest impact business challenges we face. As the Manager, Strategy & Business Operations, you’ll work with a high performing, cross-functional team to develop strategic initiatives, deliver business impact, and delight our clients & strategic partners. We’re looking for the right mix of skillful problem solver, thoughtful operator and dedicated project manager. Reporting into the Director of Strategy & Operations, you will balance problem-solving & process, think both strategically & tactically, and bring a deep understanding of the interplay between operations, marketing, product & business intelligence. 

Operations Analyst

Policygenius
Greater NYC Area
3 weeks ago
Partner with key teams within the Life business (primarily Sales, but also Case Management, Customer Success, and Customer Experience) to be the main point-of-contact and administrator of our dialer software (Five9). You may partner with the Property & Casualty (P&C) business as well. Manage setup and performance of our dialer software; provide monitoring of campaign performance, dropped calls, abandon rates and other metrics deemed necessary to optimize call handling processes. Respond to user reported issues and triage accordingly; troubleshoot with agents and supervisors experiencing problems with Five9 support team. Act as the first line of support for system outages; understand product release notes and communicate implications to our environment; provide technical advice.

Senior Software Engineer - Full Stack/Front End

Policygenius
Greater NYC Area
3 weeks ago
As a Senior Software Engineer you will be designing and implementing product features, pairing with and mentoring other software engineers, and researching the next wave of technology to bring into the fold. At Policygenius, senior engineers are adaptable technical leaders who are at the core of each team.