Senior SOC Engineer

| Greater NYC Area | Remote
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Have you ever wondered what happens inside the cloud?

Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.

We want people who are passionate about making the internet a safer place for everyone .

We are looking for an inspired and motivated technical contributor to join the DigitalOcean Security Operations Center.  In this role, you will be a key member of DigitalOcean’s Digital Forensic and Incident Response (DFIR) team, charged with improving the security posture of DigitalOcean both reactively and proactively, ensuring a secure cloud infrastructure for both customers and internal users. You will gain skills in one or more of multiple focal areas including digital forensics, incident response, platform abuse, legal/regulatory enforcement, and enterprise security. You will use your analytical skills to identify and eliminate bad actors inside the DigitalOcean platform or leverage your engineering skills to create innovative ways to detect and respond to potential threats.

With over 500,000 customers utilizing 10+ data centers and 10,000+ hypervisors every day, our Security Operations Center never loses sight of the role we play in making the internet a more secure place for everyone.

What You’ll Be Doing:
  • Establishing an understanding of DigitalOcean’s entire production environment, from applications to infrastructure, keeping up-to-date with material changes and future directions.
  • Handling live intrusions and incident response cases, in a customer-oriented and transparent manner, to minimize the impact of bad actors on the internet.
  • Collect digital artifacts from cloud systems for analysis to reconstruct what may have transpired on a system.
  • Analyzing network traffic to identify compromised systems, negate denial of service attacks, and pinpoint resource abuse.
  • Identifying trends in abusive activity, communicating with leadership to keep them apprised, and advocating for appropriate product changes to prevent future occurrences.
  • Acting as a point of contact for security and related incidents: providing supporting data for critical issues, downtime events, and Post-Mortem reports.
  • Helping build tools to identify or automate response to abusive activity.
  • Building strong relationships with the other technical teams across our engineering and infrastructure functions to harden account, platform, and service structures to combat intrusions, compromises, and disruptive activities.
What We’ll Expect From You:
  • Experience handling live incident response activities transparently, in a fast-paced team environment where accuracy of analysis determines business impact.
  • Ability to differentiate between normal and unusual resource usage patterns in customer and employee network/system behaviors in order to hunt for subtle anomalous patterns.
  • Both dead-disk and live digital forensics experience, especially on Linux or Unix systems using open source tools (eg, volatility, sleuthkit) in an enterprise production environment at scale.
  • Data analysis skills, including familiarity with relational databases, structured query languages, logging infrastructures, and data visualization tools (eg, looker, grafana).
  • Familiarity with basic static and dynamic malware analysis for triage, identification, prioritization, and remediation of new malware families and behaviors (x86_64 preferred).
  • A high degree of curiosity and aptitude, with a clear passion for security and the desire to keep our employees, customers, and the internet safe.
  • Clear written and verbal communication skills to include; technical writing, presenting, coaching, mentoring.
  • Consistently improving security as the platform scales, driving continuous improvement through data collection and correlation, being mindful that security should be an efficiency enabler for the business - not a detractor.
  • Bonus: Experience in one or more of the following:
    • Vulnerability Analysis, Scoping, and Mitigation Planning
    • Threat Intelligence Collection / Analysis / Dissemination
    • Network Protocol Analysis
    • Coding, automation, or scripting skills
Why You’ll Like Working for DigitalOcean:
  • We value development. You will work with some of the smartest and most interesting people in the industry. We are a high-performance organization that is always challenging ourselves to continuously grow. We maintain a growth mindset in everything we do and invest deeply in employee development through formalized mentorship, LinkedIn Learning tracks, and other internal programs. We also provide all employees with reimbursement for relevant conferences, training, and education.
  • We care about your physical, financial and mental well-being. We offer competitive health, dental, and vision benefits for employees and their dependents, a monthly gym reimbursement to support your physical health, and a commute or internet allowance to make your trips to your office or your desk easier. We offer generous parental leave with transition time built-in upon return to work. We offer competitive compensation and a 401k plan with up to a 4% employer match. 
  • We support our remote employee experience. While we have great office spaces in NYC, Cambridge and Palo Alto, we’re very distributed—we use a number of communication tools to connect across the company—and all remote employees have the opportunity to visit our offices and meet their teams face-to-face at team offsites. We also have an annual company offsite, Shark Week, to get quality in-person time with the entire company at least once a year. We also allow employees to outfit their workstations to meet their needs—whether remote or in office.
  • We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

*This position may be done in NYC or Remote (but not in CO due to local CO job posting requirements)

Department: Security #LI-Remote

Want to learn more about our Security team? Click here!

Want an inside look into life at DO? Click here to hear from our employees!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • GolangLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • CLanguages
    • RLanguages
    • F#Languages
    • jQuery UILibraries
    • ReactLibraries
    • Ember.jsFrameworks
    • Ruby on RailsFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • ConsulDatabases
    • ZKDatabases
    • Google AnalyticsAnalytics
    • BasecampManagement
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • MailChimpEmail
    • MarketoLead Gen

Location

Easy to access for employees both in and outside of NYC, our HQ is located in the heart of trendy SoHo.

An Insider's view of DigitalOcean

What are some social events your company does?

We host an annual Shark Week where the entire company comes together for a week of learning, team time, opportunities to network cross-functionally, social activities, and more. We also host internal Hackathons (or Shark-a-hacks, as we call them) twice a year along with an annual Shark Day!

Olivia

Senior Manager, People Operations & Analytics

What projects are you most excited about?

I'm really excited about our Managed Databases and App Platform offerings. Getting started on a new project can be hard, let alone the overhead of setting up infrastructure. With our App Platform and Managed Databases, developers can focus their attention on writing code.

Greg

Engineer II

What makes someone successful on your team?

Success on my team is fueled by my team’s mutual respect and trust. My team has given me all of the necessary tools needed to get the job done and I am trusted to contribute to company projects that will transform the business. It is invaluable to be surrounded by a team that is just as committed to my success as I am!

Melonie

People Operations Associate

What is your vision for the company?

DO is in a unique position as the entry point to the internet for 500,000 customers today, and with the potential to reach many millions more over time. We have an incredible opportunity to help the world's developers and entrepreneurs test their ideas, build their business and realize their dreams.

Yancey

CEO

What unique initiatives do you have that encourage innovation?

DigitalOcean sources meetups, conferences, projects, non-profit organizations, student-run hackathons, and individual developers who create useful content. The ethos here is community driven, and based on love, so we go out of our way to support developers and entrepreneurs who are creating meaningful technologies and businesses.

Daniel

Senior Developer Relations Manager

What are DigitalOcean Perks + Benefits

DigitalOcean Benefits Overview

DigitalOcean benefits offerings vary by region. You can expect to enjoy things like:
- Full Health Coverage: Fully paid health benefits for all our employees.
- Commuter Benefits: Local employees receive a monthly metrocard or equivalent reimbursement for remotees
- 401k Plan: It's never too early to start saving. DigitalOcean matches up to 4% of every employee's salary
- Education Support: All employees receive reimbursement for conferences, training or education
- Fitness Reimbursement: Up to $100 per month to support your physical health
- Custom Workstations: Mac? PC? Linux? We’ll hook up your rig with your preferred equipment
- Free Meals In-Office Every Day: Food tastes better when you’re eating together
- Flexible Vacation Time: Take the time you need to live a balanced and fulfilling personal life
- Headphones: Up to $100 for headphones of your choosing
- Teambuilding & Social Events: Hackathons, Shark Week (our annual company retreat), team offsites, anniversary parties and more

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
DigitalOcean's team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
DigitalOcean gives employees unlimited PTO
Paid Holidays
Paid Sick Days
Employees receive unlimited days of paid sick leave.
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Our NYC office provides free catered breakfast and lunch Mondays through Fridays
Game Room
Stocked Kitchen
Happy Hours
Happy hours are hosted once per week in the warmer months.
Relocation Assistance
Fitness Subsidies
DigitalOcean reimburses its employees up to $100 per month for fitness services and activities
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
DigitalOcean hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Customized development tracks
Paid industry certifications
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