Senior Software/Systems Engineer - Site Reliability

| Greater NYC Area

The Site Reliability Engineering (SRE) teams are looking for experienced and passionate software engineers and systems engineers who possess backgrounds in systems, programming and networking to help in ensuring that customers around the world are able to access Squarespace sites, that they load quickly, and that all of the features are working properly.

We work together with the product teams to maintain the reliability of existing and new features that are backed by a fleet of microservices, with the infrastructure teams to scale our current data centers and build out new ones, with the data teams to tackle challenging “big data” issues, and the security teams to keep a close eye on the latest vulnerabilities and constantly protect our product, infrastructure and networks.

The Site Reliability Engineering (SRE) teams are also responsible for designing the systems that allow us to operate on our data centers and evolve the massive Squarespace software engine that serves millions of users worldwide. We implement software for internal DNS management, IP address allocation, and Linux image and package repositories. We build tools for the provisioning of compute capacity on top of VMware, Kubernetes clusters or public clouds. We work together with Server Engineering teams to scale up our storage, database and search infrastructure, which ingests close to 2 TBs of data per day. Our internal products include source code management tools, clusters of build agents for frontend and server-side code, automated testing infrastructure, Docker image generation tools, and continuous deployment pipelines, all used by 150+ software engineers in the wider organization. We engineer ELK clusters that ingest 5 TB of logs daily, Graphite time-series databases that process 14 million data points every minute, distributed tracing services that record 500 spans every second, and a Sensu alerting framework that monitors thousands of servers and hundreds of software services at all times.

RESPONSIBILITIES

  • Own internal services like Kubernetes and ELK clusters, infrastructure components like MongoDB databases and Couchbase clusters, product-related services like our certificate management pipeline, and everything in between.
  • Write high-quality infrastructure-as-code that automates the provisioning, deployment, scaling, and monitoring of Squarespace’s infrastructure and ensure it's redundant and fast around the globe.
  • Share our globally distributed on-call rotation and be an escalation point to triage complex problems in real-time across any of our high-traffic software systems.
  • Work closely with a team of experienced engineers to test your ideas and understand the system, and mentor junior team members.

QUALIFICATIONS

  • Strong programming experience in Java, C++, Python, Go, or Ruby.
    Deep experience managing large-scale software and distributed systems in *nix environments.
  • A strong understanding of, and practical experience with, web application development.
  • A solid foundation in computer science, with competencies in data structures, algorithms, and software design practices.
  • Strong understanding of database design, caching, scalability, and network fundamentals.
  • Experience with Docker, Kubernetes, Prometheus, or other CNCF software is a big plus.
  • BS, MS, or PhD degree in Computer Science or related technical field or equivalent industry experience.

About Squarespace

Squarespace empowers people with creative ideas to succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 800 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Up to 18 weeks of parental leave
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Squarespace sends engineers to speak at and attend the most relevant and impactful conferences throughout the year
  • Dog-friendly workplace
  • Gender Affirmation Surgery
  • Education reimbursement

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • ReactLibraries
    • HadoopFrameworks
    • SparkFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases

Location

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

An Insider's view of Squarespace

What are some social events your company does?

In the past we've had trivia nights, talent shows, and video game tournaments. My background is actually in theatre, so amazingly had the opportunity of taking to the microphone and hosting some of the events here.

Jose Paz

Community Manager

What kinds of technical challenges do you and your team face?

Our team’s mission is to configure, integrate, automate, and report on all HR systems. This means we are constantly trying to do things no one has ever done before. Some of the challenges we regularly encounter are hacking together system integrations, implementing controls to ensure data integrity, and manual task automation for our users.

Paul

People Tech Manager

How has your career grown since starting at the company?

As the Data Engineering team has grown, I've become a team lead and learning lots of new technologies, such as Postgres and Airflow.

Polina

Senior Software Engineer

What are some social events your company does?

The company holiday party is a pretty big social event. Each location has one and I’ve crashed three of the four parties in Ireland as well. At this point, if I don’t go to the Dublin holiday party, I might get messages asking if I’m okay.

Vishal

Team Lead, Product Support

What are Squarespace Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
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