Head of Revenue Cycle Management

| New York

As the Head of Revenue Cycle Management, you will be responsible for the overall success of Flatiron’s emerging, high-growth Revenue Cycle Management business, building the appropriate team at Flatiron to support the business, and overseeing all of the functions that comprise the Revenue Cycle Management team.

You will work cross-functionally with sales, product management, billing, customer success, and other teams to help build Flatiron’s billing and revenue cycle management offerings from the ground up. You will work directly with both prospective oncology practices and oncology practices already on our platform to develop, deliver and improve our solution.

Responsibilities:

  • Be the thought leader that defines the vision for the RCM offering and RCM functions within Flatiron in partnership with product management and engineering, and how RCM offerings fit in with Flatiron’s broader community oncology solution and other Flatiron products and services
  • Develop and manage strategy and tactics to develop Flatiron’s RCM offering, and to sell, implement and operationalize the offering
  • Serve as the billing and RCM expert by becoming a trusted confidante to oncology practices, keeping internal and external teams abreast of new billing developments and their impact, and supporting the development of Flatiron billing products
  • Build and lead a team to operationalize Flatiron’s RCM offering at scale
  • Work with internal Flatiron teams to streamline the RCM offering, and interact with potential Flatiron clients to qualify them for the offering, and existing Flatiron clients to ensure their success once live on our platform

About you:

  • Extensive experience building and managing a team of people to deliver tech-enabled services at scale
  • Experienced people manager; extremely thoughtful about management style, culture and general leadership
  • Interest and ability to become a leading community oncology revenue cycle expert
  • Experience operationalizing a successful tech-enabled services program (preferably in RCM, but RCM experience is not required), and extremely strong understanding of one’s own weaknesses and how to fill those gaps
  • Excellent ability to understand operational requirements to anticipate and fill in operational gaps early
  • Comfortable interfacing with external stakeholders in both a consultant and vendor role
  • Strong understanding of market strategy; ability to see how Flatiron’s products fit into the competitive landscape; ability to break down complex markets into components and develop strategy
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
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    • JavascriptLanguages
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    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases

Location

Flatiron Health is in the heart of the Flatiron District. Eataly is right downstairs and we oversee Madison Square Park.
200 5th Avenue, New York, NY 10010

Insider's spotlight

What’s the vibe like in the office?

The most exciting part of being in my company is solving a real problem at scale through serious collaboration. Oncologists, software engineers, statisticians, business folks, etc. all have to come to the table together, as equals, to figure this one out. And we are doing it.

Amy

Chief medical Officer

What kinds of technical challenges do you and your team face?

An engineer and oncologist work together over several weeks to build an algorithm from a naive prototype to a highly specialized and flexible rule set that can accurately represent the lines of therapy for 95% of patients within a specific disease subset.

Abhishek

Software Engineer

How does the company support your career growth?

As engineering manager, I am invested in the professional development of the people I work with. I train team members by pulling them out of their comfort zones to the uncomfortable territory. At Flatiron, it is one of our values - greatness and comfort rarely co-exist.

Kevin

Software Engineering

At Flatiron, we believe that learning from the experience of every cancer patient is an imperative — it is the key to accelerating research and continuing to improve the quality of care. Our mission is to serve cancer patients and our customers by dramatically improving treatment and accelerating research.

Zach Weinberg

Co-Founder, President and COO

Instead of studying the cells, I now have the opportunity to write about the patients. I can tell their stories through the research lens and enable them to advance clinical cancer research through their experiences. I certainly never lose sight of the human behind the cell anymore.

Rana

Medical Writer

Perks of working here

401(K)
Casual Dress
Child Care
Commuter Benefits
Company Equity
Company Outings
Conferences & Training
Daily Meals Provided
Dental
Flex Work Hours
Happy Hours
Health Benefits
Generous Parental Leave
Stocked Kitchen
Vision
Volunteering Opportunities
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