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Manager, Media Governance (on-site Stamford, CT)

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Responsible for providing support with Media Governance and Research functions within the Media Department across traditional and digital media.

  • Actively and consistently support all efforts to simplify and enhance the customer experience.
  • Responsible for ensuring the validity of all investments inclusive of all media channels
  • Thorough knowledge and expertise in media buying and strategy in all different types of Media
  • Conducts routine audits of media placements and investment strategies based on media best practices, in collaboration with agency partners
  • Develops and maintains all brand safety guidelines and procedures
  • Overseeing all competitive and industry reporting and analysis
  • Works in partnership with Business Planning to reconcile all budgets and related tasks
  • Oversees agency operations in partnership with legal and procurement
  • Support Media team by using data to develop audience insights that will guide media strategy, media planning and execution.
  • Responsible for gaining an understanding of business needs and recommend research solutions based on the business needs.
  • Maintain knowledge of key industry and product trends, including internal customer research and industry research (telecom/cable/media/digital).
  • Generate innovative, strategy-driven research programs that utilize the best possible techniques to provide useful insight, particularly in growth areas such as digital, mobile, etc.
  • Monitor competitive strategies to identify new opportunities.
  • Fulfill various ad hoc requests for research as needed.
  • Other duties as assigned
  • This role is based on-site at our corporate office in Stamford, CT. This role is not remote/hybrid

Required Qualifications
Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Effective communication, analytical and writing skills
  • Effective ability with others in both research and non-research areas
  • Effective problem solving skills and ability to implement changes rapidly that positively impact media performance
  • Ability to deliver under pressure
  • Ability to effectively see trends, themes and macro impacts
  • Ability to work well with people from all levels of the organization
  • Effective attention to detail, balanced with the ability to think strategically
  • Ability to work in fast-paced, high-performing team environment
  • Demonstrated in-depth Microsoft Office skills (Excel, PowerPoint, Word)

Required Education

  • Bachelor's degree (BS/BA) from a four-year college or university, preferably in related field of study
  • Additional research academia, training, certification, memberships or research affiliations are all relevant

Required Related Work Experience and Number of Years

  • Media research experience, agency, publisher and/or client side - 4+
  • Experience with data analysis, interpretation, presentation, and delivery
  • Experience with Nielsen, ComScore/Rentrak, MRI, Scarborough, Simmons, and Kantar Media data
  • Experience with digital monitoring and tracking tools, including DoubleClick, Adobe Analytics, Google Analytics

Preferred Qualifications
Preferred Skills/Abilities and Knowledge

  • Ability to support the complete research process, including outside agencies, partners, consultants and vendors
  • Knowledge of all major research methodologies, leading companies, associations, publications, industry trends and innovations
  • Demonstrated interest in television and/or media research

Preferred Education

  • Preferred Related Work Experience and Number of Years
  • Management or leadership experience - 2+
  • #LI-NT1

MPD511 2024-29681 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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