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Manager, Social Media Content (on-site Stamford, CT)

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Responsible for developing, implementing and overseeing the social media content and digital initiatives across the business. Involved in managing applicable social media accounts.
Major Duties and Responsibilities

  • Actively and consistently supports all efforts to simplify and enhance the customer experience
  • Assemble, create and monitor content for websites, LinkedIn, Twitter, Facebook, Instagram, and other social media channels
  • Serve as editor for social media channels and communications content
  • Develop and edit content for digital marketing communications materials, establishing consistency of message across multiple channels and networks
  • Monitor social media conversations and coordinate with business leaders, marketing, legal and compliance to respond to questions and comments posted
  • Collaborate with partners to develop campaigns that engage fans, while promoting content
  • Conduct social media landscape research to develop a competitive social media platform.
  • Help develop and maintain a comprehensive editorial calendar, driving brand activity content and online events in order to maintain relevant and engaging content through all social media channels
  • Work closely with management to improve and optimize content performance across all social channels
  • Collaborate with various departments to incorporate social media into marketing campaigns, events, lead generation and PR activities
  • Conceptualize, design, create and manage content and social media campaigns that generate buzz through viral marketing initiatives, creating ongoing conversations with target audience and key influencers in our market
  • Ensure applicable campaigns and tactics are successfully executed by employees
  • Build relationships and develop initiatives with talent, partners, and influencers to amplify social messaging
  • Track and report key performance indicators and provide recommendations to improve social media reach and effectiveness
  • Work with ad sales team to develop co-branded/sponsored campaigns
  • Drive employee participation with Social Media channels
  • Contribute to the development of social media strategy
  • Identify existing and emerging tools needed to execute Social Media strategy and plan
  • Perform other duties as assigned

Required Skills/Abilities and Knowledge

  • Ability to read, write, speak and understand English
  • Experience building social media campaigns to improve engagement with multiple stakeholders across an organization
  • Social media and B2B marketing content development or agency experience
  • Understanding of and/or experience with the following areas: PR, promotions, web design/knowledge
    Project management and web skills
  • Internet and technology advocate who understands key technologies currently used for social media and knows how they integrate and how to customize them for our use
  • Proficiency with social media management platforms such as Hootsuite, Falcon.io, Social Studio.
  • Ability to track and report KPI's using native social media dashboards
  • Familiarity with Google Analytics and link tracking best practices
  • Knowledge of Adobe Creative Suite for photo editing, composition. Video production experience a plus
    Familiarity with technical requirements of multimedia content for social

Required Education

  • Bachelor's degree in communications, marketing or a related field

Required Related Work Experience and Number of Years

  • Social media experience and passion for social media and social networking - 5+

Preferred Related Work Experience and Number of Years

  • Management or leadership experience - 2+

MGN505 2024-28856 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

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What are Spectrum Perks + Benefits

Spectrum Benefits Overview

At Spectrum, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive compensation and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

We offer competitive starting wages, with significant incentive compensation and annual earnings potential based on your role.

We are pleased to offer free or discounted Spectrum services to employees depending on where they live. Employees who live in a Charter service area can receive residential TV, high-speed internet and voice services and have access to Spectrum Mobile. Employees who live outside of a Charter service area can get our Spectrum TV Essentials package and have access to Spectrum Mobile services.

We're proud to provide employees with some of the best benefits in our industry and we're committed to keeping them affordable so you can keep more of your paycheck. For example, we put up to $1,500 into an account to help you pay for qualified health care expenses and 2023 will be the 10th year in a row where we’ve absorbed the full cost increase for medical, dental and vision coverage.

Our employees' financial well-being is just as important as their physical and emotional well-being. With our market-leading company match, for every $1 employees put into their 401(k), we put in $1 up to 6% of their eligible pay. On top of that, most employees receive an additional company contribution equal to 3% of their eligible pay into a Retirement Accumulation Plan.

We're proud of the ways our employees grow their knowledge. We help cover the costs, like up to $10,000 per year in tuition reimbursement, so you can focus on more important things, like your path to greater opportunities. With a dedicated focus on training and career development, employees can have confidence that day one is truly just the beginning.

Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Employee resource groups
Employee-led culture committees
In-person all-hands meetings
In-person revenue kickoff
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Diversity employee resource groups
With our business resource groups, we welcome you to be part of a strong community that gives you opportunities to network, develop and grow your career.
Hiring practices that promote diversity
We aim to foster an inclusive culture and workplace where every person feels empowered. No matter your background, identity or beliefs, we welcome you to explore a career with us.
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave
Childcare benefits
Spectrum offers discounts at specified per location daycares.
Generous parental leave
Family medical leave
Adoption Assistance
Vacation + Time Off
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Onsite office parking
Spectrum employees have plenty of on-site parking options including lots and a garage.
Recreational clubs
Relocation assistance
Onsite gym
Professional Development
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We believe mentoring plays a vital role in career growth. We're proud of our mentorship program here at Spectrum.
Continuing education stipend
Online course subscriptions available
Personal development training

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