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Digital Media Trader (Director, Rate Tables)

| Greater NYC Area

About Better.com:

We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet. 

Better.com by the numbers: 

  • We fund $600 million in home loans per month
  • Nearly $5 billion in loans funded since our inception in 2016
  • 2 years running, we’re one of Crain’s “Best Places to work”
  • We’re #11 on Fortune’s Best Places to Work in NYC
  • And #964 on Inc.’s 2019 “5000 Fastest-Growing Companies” 
  • We’ve secured over $254 million from our investors to date 
  • ...and counting

We continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank. Plus, our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, American Express, Citigroup, Activant Capital, and others have all invested in our vision of redefining the entire homebuying journey.

A Better opportunity:

We have strong capital markets and tech advantages, and are working on evolving our digital product and customer experiences.  To drive our goals of capturing massive market share, our acquisition team is responsible for identifying the right audiences to target, the right channel mixes to acquire them, and negotiating and managing our media spend across those channels with hawkish attention to performance. We call this role a trader because we expect strategic ingenuity and entrepreneurialism: media dollars and time spent negotiating are your investments and funded customers are your exits.  

You are obsessive about performance, evaluating performance using data, and passionate about getting things done in concert with other groups, including data, creative, finance, and strategy.  You view demand aggregators such as price comparison websites (“rate tables”) as investment opportunities to be valued, leveraged and used to form an optimal portfolio of customer acquisition. You get that Better.com is the best solution for the end customer and you will fight with every tool you have to win for us and them.  

You will have a successful track record of leadership, management, and executing on projects under short timelines. You want to win. You are someone who loves finding opportunities that others miss. You can separate the signal from the noise, and approach things with a fresh perspective and open mind.  You won't stop until you find a Better way. Together, we can shape the future of homeownership in America. 

Responsibilities will include:

  • Own and execute trades and competitive positioning on price comparison websites (“rate tables”) 
  • Collaborate with Executive leadership, run meetings and coordinate group/business-wide efforts to maximise funded units from leads acquired
  • Maintain a feedback loop between sales & marketing to ensure volume goals and capacity constraints are aligned 
  • Creatively deliver performance improvements through trading and targeting, trend following and competition monitoring - anything to help achieve company KPIs
  • Test hypotheses, pulling data and performing analyses to monitor and evaluate performance
  • Develop, execute and manage roadmap of rate table/leads-buying business for Better

About you: 

  • 4+ years in finance roles that required constant evaluation of new and different opportunities, with a desire to apply your skills to a new marketplace
  • Strong leadership instincts
  • Entrepreneurial spirit, strong work ethic, and proven track record for taking initiative
  • Strong intellectual curiosity
  • Strong analytical foundation - SQL or coding skills, used to getting your hands dirty and getting data to drive results
  • Detail oriented with excellent time management and organizational skills
  • Comfortable in a fast-paced environment where business needs change
  • Strong written and verbal communication skills
  • Team player

Bonus points for:

  • Experience in mortgages or leads-buying
  • Experience in fintech or other start-up environments
  • Experience working in a regulated environment
  • Project Management experience
  • Experience in media or marketing

Things we value:

  • Curiosity. Why? How? Repeat.
  • Nerdiness. Financial news and trends are fascinating. Seriously.   
  • Relentlessness. No one here gives up. We try. We fail. We try again.
  • Passion. If you don’t get excited about homeownership, mortgages, and real estate, it simply won’t work.
  • Smarts: book and street. We have to use all the tools at our disposal to build Better.
  • Empathy and Compassion. You understand that people's biggest dreams are in your hands.
  • Communication. Can you ask for help or put your hand up when you don’t understand?
  • Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.
Read Full Job Description

Location

Across the street from the tallest building in the western hemisphere.

An Insider's view of Better.com

How would you describe the company’s work-life balance?

It's not a secret that at a successful start-up, you have to work hard. That's why we have a very liberal work-from-home and unlimited PTO policy at Better. We know that people perform their best when they're happy and healthy, and emphasize that your individual needs being met are what helps meet the needs of our customers.

David

Sales

What does your typical day look like?

First, I glance at emails and my calendar. Then, I put in my free Seamless order (lunch and dinner is covered). I then use the first few hours of my day for deep thinking and problem solving where I sit with my notebook to brainstorm and sketch out ideas and initiatives. After lunch is when I have all of my meetings with teams in the US and India.

Jillian

Collateral

How has your career grown since starting at the company?

I started as an Office Manager from Undergrad. A year later, I became a Customer Experience Associate for our Mortgage Operations team, and 3 months after that, I managed a team of 10 associates. Two years later, I found myself as a Customer Experience Strategist. I've had the opportunity to grow tremendously within and outside of my roles.

Kristin

Customer Experience Strategist

What are Better.com Perks + Benefits

Better.com Benefits Overview

Life/work, not work/life- All work and no play is a recipe for a breakdown. So we give our team members unlimited time off.

Community Feels- Happy hours, birthday parties, book clubs, and more. We believe in building a community, not just a company.

Tools of the Trade- From cozy couches to new computers, Better provides whatever you need to help us succeed.

Full Health Bars- We take care of our own. Better offers fully funded health, dental, and vision benefits, as well as a 401k plan and up to 20 weeks paid parental leave.

Food For Days- Hungry employees aren’t happy employees. That’s why Better team members get free lunch, dinner, and snacks. Every. Single. Day.

Competitive Compensation- Cash and equity. If you care about that sort of thing. Which we do.

Culture
Friends outside of work
Eat lunch together
Open door policy
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
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