Marketing Operations Manager

| Remote | Hybrid
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About Us

Radar is connecting digital experiences to the physical world with a location platform for every app, every device, and every developer. We help enterprises like T-Mobile, American Eagle Outfitters, and Zappos increase engagement and improve operations, powering impactful location-based experiences for over 100 million end-users.

Our team has backgrounds at companies like Google Maps, Foursquare, and Facebook. We are backed by top investors including Accel and Two Sigma Ventures.

We are remote-friendly and currently have 41 employees with headquarters in Brooklyn, NY.

About the role

Radar is looking for a Marketing Operations Manager to help us build the foundation for continued growth through scalable marketing automation and operations best practices. You’ll develop and optimize workflows, technologies, and data reporting that enables best-in-class account-based marketing.

As our first Marketing Operations Manager, you’ll get the chance to have lots of autonomy and impact. You’ll play a pivotal role in accelerating marketing productivity and building our marketing ops function.

You will report to our VP of Marketing.


What you’ll do:

  • Build scalable processes and workflows that improve operational efficiency across the marketing function
  • Define and manage the marketing lead life cycle and update reporting cadences
  • Create and execute Hubspot campaigns, landing pages, and nurture emails to ensure no lead is left behind
  • Develop processes to improve data hygiene and integrity and work closely with Revenue Ops to improve gaps in data health
  • Evaluate and optimize our MarTech stack to support our GTM teams as we scale
  • Ensure our marketing and sales tech stacks work together perfectly to enhance customer journeys and lead flows
  • Monitor and report core marketing metrics including lead counts and costs per lead/opportunity
  • Be the subject-matter expert for campaign programing, leads management and sales enablement best practices

You have:

  • 3-5 years of experience in a Marketing Ops role at a B2B tech company
  • Proven ability leveraging MarTech stacks, third party tools and data to optimize campaign performance for leads generation and new opportunities
  • Demonstrated history improving operational efficiencies by evaluating processes and campaign metrics and translating findings into actionable insights
  • Track record of administering marketing systems and managing requests, updates and configurations that improve adoption and enablement
  • Deep understanding and expertise in Hubspot
  • Exceptional organizational skills and attention to detail with the ability to prioritize and balance multiple projects
  • Problem solver mentality, with the tendency to proactively anticipate questions and resolve roadblocks to improve operations
  • Certifications in Hubspot and Salesforce, a strong plus

You’ll be working with:

  • Lauren Delgado, VP of Marketing
  • Vanessa Hamer, Senior Director of Revenue Operations
  • Sam Tillotson, Head of Growth
  • Jessie Chen, Demand Marketing Manager
  • Our Marketing team!

Perks:

  • Remote-friendly
  • Competitive compensation package and equity plan
  • Medical, dental, and vision plans with 100% premiums covered for you
  • 401(k) plan with employer match
  • Flexible work hours and vacation policy
  • Free CitiBike membership
  • Monthly fitness reimbursement

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • next.jsFrameworks
    • MongoDBDatabases
    • RedisDatabases
    • ElasticsearchDatabases
    • AWS AthenaDatabases
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • Google DocsManagement
    • ShortcutManagement
    • HubSpotCRM
    • SalesforceCRM
    • DriftCRM
    • OutreachEmail
    • MixRankLead Gen
    • ClearbitLead Gen

Location

We're headquartered in the heart of Union Square, Manhattan, a mecca for many high-growth tech startups that are changing the game! Located in an iconic area filled with plenty of restaurants for all types of food lovers, bars, and nearby attractions makes the commute into the office worthwhile!

An Insider's view of Radar

How would you describe the company’s work-life balance?

We offer and value unlimited PTO so employees don’t feel limited when it comes to vacations and personal days. We also offer flexible work hours so our team feels empowered to craft their schedule in a way that works for them, whether that means taking a break for an afternoon workout, or traveling and working from a different time zone at times

Sienna

Recruiting Lead

What does your typical day look like?

A typical day involves prepping for and supporting prospective customer or partner calls, which we do in close collaboration with our all-star sales and BD teams. The goal is to ensure that prospects walk away with a clear understanding of how Radar can help build location-based experiences that delight end users, and help customers' business goals

Gianie

Director of Sales Engineering

How has your career grown since starting at the company?

Radar and the people here have been instrumental in my career development. Spanning multiple teams and promotions, my managers have encouraged full ownership over each new role and helped me take actionable steps toward my next. As we grow rapidly, I'm constantly learning & taking on new projects that give me access to stakeholders at every level.

Sydney

Technology Partner Manager

What is your vision for the company?

Radar's vision is location infrastructure for every product and service. We want to power the next generation of location-based experiences, from curbside pickup to delivery to contactless payments, across industries including restaurants, retail, travel, logistics, gaming, and more.

Nick

CEO

What projects are you most excited about?

Location is inherently messy and nondeterministic, so the technical challenges I enjoy working on involve creating intuitive user experiences around providing visibility into how our SDK behaves in the wild. These efforts improve our developer experience and help to make the onramp for creating location-based experiences frictionless.

Jay

Lead Technical Product Manager

What are Radar Perks + Benefits

Culture
Open door policy
Open office floor plan
4-day work week
Flexible work schedule
Radar provides employees with a flexible work schedule that includes flexible start and end times.
Remote work program
Radar is remote-friendly
Diversity
Mandated unconscious bias training
Hiring practices that promote diversity
Inclusive job descriptions, Rooney rule
Health Insurance + Wellness
Flexible Spending Account (FSA)
Disability insurance
Employees can elect to enroll in Disability Insurance. We offer both voluntary long-term and short-term disability insurance. It is optional and paid for entirely by the employee.
Dental insurance
Radar covers 100% of the employee premium.
Vision insurance
Radar covers 100% of the employee premium.
Health insurance
Radar covers 100% of the employee premium.
Life insurance
Supplemental life insurance is a voluntary benefit and paid for entirely by the employee
Wellness programs
Radar offers discounted gym memberships and wellness programs via Classpass and Gympass.
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Radar matches 100% of your 401(k) contributions, up to 4% of your overall compensation (salary or wages, bonuses, and commissions). This program is managed by Slavic401k.
Company equity
Radar offers options - 4 years vesting, 1-year cliff using Carta.
Child Care & Parental Leave
Generous parental leave
Radar provides 12 weeks of parental leave.
Vacation + Time Off
Unlimited vacation policy
Generous PTO
Radar has a flexible leave policy that includes unlimited vacation where employees are encouraged to take at least 3-4 weeks off.
Paid holidays
Paid sick days
Radar has flexible sick days. We also offer 10 days of paid safe and sick leave.
Office Perks
Commuter benefits
Radar offers employees in the tri-state free Citibike memberships.
Company-sponsored outings
Radar hosts company outings including monthly happy hours, social events, and our annual company parties.
Free snacks and drinks
Fully stocked kitchen including unlimited snacks, coffee, tea and all of the flavored LaCroix you can handle.
Some meals provided
Radar provides breakfast on Mondays and catered lunches Tuesday through Thursday.
Company-sponsored happy hours
Happy hours are hosted once per month.
Fitness stipend
Radar offers discounted gym memberships and wellness programs via Classpass and Gympass.
Mother's room
Professional Development
Job training & conferences
Radar offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and learns
Radar hosts lunch and learn meetings on occasion.
Promote from within

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